Houston Plumbing & Heating

I had contacted Houston about replacing my Hot Water Tank which was leaking on the basement floor. They called me back and gave me a very good quote. I then scheduled them for the following Monday when they had a crew available to do the install. Around noon on the same day I received a text from the scheduler that one of their crews had finished up early and they were in the area.

I didn't get the text until about 3 that day as I was at work. The scheduler then called my wife at home and asked her if it would be all right if they came then. She was thrilled to get the hot water back in the house. Long story short by the time I got the text and headed home the work was all done except taking the old tank back out of the basement.

Job looked excellent and one of the techs was the son of someone that I know at work. Both techs were professional and very neat and clean workmanship. I highly recommend Houston for Plumbing repair work.

I called Houston because I smelled gas at my house close to the gas meter. They had a crew stop by my house within 30 minutes and immediately diagnosed the problem as being an underground gas leak. Neal worked hard to get their crew back out to my house within a couple days so that my gas line could be repaired and my gas turned back on. Thank you for your responsiveness and quality work!

We are New to The Area and were having a hard time finding a Vendor that we thought was trust worthy and reliable. These Folks Are Amazing! Always Kind And Professional. They are Honest in the Way they do business and that my Friends Will Be Why we will always use these folks for all of or Heating and Cooling Needs. Thank you Houston for being a Great Company!

Houston plumbing was great and very knowledgeable. They scheduled an appointment for 2 days then called me said they had a cancellation asked me if I wanted them to come I said heck yes! They fixed the problem and we were able to leave on vacation. Thank you Houston Plumbing.

I live in a trailer and my hot water tank hose blew. I couldn't find anyone to fix it. These guys sent a tech tight out and half hour later I had a new line! Rodney is amazing!

2 men came to my daughter's new place. The older one argued with her. Told her that the toilet was not leaking. The younger one confirmed the leak to him. He refused to fix it. She called a plumber in Columbus. He came right out fixed. Told her no problem.

Plumbers were prompt, efficient, and very professional when replacing two fixtures. I would hire them again.

Andy and his partner were great (I did not catch his name) they were on time, easy to talk to, quick, clean and thorough. Would absolutely use them again. Their quote was also thousands of dollars under anyone else who would help us with our unique situation which is definitely a plus. But, being the cheaper business DEFINITELY didn't mean cheaper work. They were great!

They didn't even show up or call back totally disrespectful but never using again.

Knowledgeable and professional while being kind and friendly.

Admittedly they were higher than I wanted to pay, but no higher than anyone else locally, and got the job done in a good amount of time, and well. They also got me in that week which alot of other companies were not going to be able to do since they are so busy, so I appreciated that.

We had a leak where water comes in from street. Is a slab house and needed asap. They were prompt courteous and knew what they were doing. Garland was our repairman and was great.the person answering the phone was very courteous and pleasant and knowledgeable. So glad we chose them and would definitely call them again if we have another plumbing problem

Not good. Had a bad water heater. Plumber told me it may work if he changed thermostat and heating element, but that I should just go for a new water heater. I tried the less expensive way first, knowing it may not work. However, the plumber changed the thermostat and charged me $179 for about an hours work plus thermostat. I had new elements on hand.

When he left he said if it works it should take 2 hours to fully heat up. It never did. When I reached out to him again he said the heating element was corroded and could not be changed. I asked for his office to tell me what a new water heater will cost. They never even bothered to call.

Critical: Professionalism, Quality Claimed to have fixed a sewer drain, but never actually tested it. so then we get our entire basement flooded on day one of using it, they would not accept any blame for it. But they were sure happy to take 4 grand from us. Would not recommend at all.

This has been an exceptional company to work with. Every person that we have come in contact with or spoken to has been amazing. We just bought a new house and within a few days we found out we needed a new air conditioner. Houston Plumbing and Heating made an emergency visit to help us get as much airflow as possible during the hottest weekend of the summer.

Chase then came out and gave an excellent quote. He walked us through exactly what we should get based on our house and the different options that we had. Chase was always available to answer any questions we may have had and is very knowledgeable. Stephanie handled our paperwork and was helpful to make sure we were getting the best option for us.

Our unit was installed over the past 2 days by Andy and Landon. They were punctual, professional and explained any and all information we needed to know. The unit works great, will be using this company for all of our heating and plumbing needs as well as refer them to anyone we know that is in need.

Garland & Tommy were professional and polite. They were able to resolve my issues in a timely manner. I have used Houston Plumbing & Heating for many years. In addition to plumbing, they also installed my furnace and air conditioner. I would recommend them to anyone who needs services they offer.

Houston Plumbing & Heating has always provided us top notch service and excellent workmanship. They arrive when they say they are. The technicians are very professional and knowledgeable. Our most recent service call was our summer check up for our A/C and for the installation of a new Badger 5 garbage disposal. The work was done by Garland and we are very pleased with worked performed. Garland has serviced our home in the past with excellent results.

We have also had the pleasure to work with technicians Dave, Joe and George. Houston has installed a dual fuel heating system, hot water tank, repaired toilets and several plumbing issues. We are also Houston Solution customers as well. Last but not least, the scheduler, Beth, is great. Always very accommodating and eager to help us in any given situation, regular service or and emergency. If you looked up the word service in the dictionary, it would read Houston Plumbing and Heating!

We have always had good experience with Houston Plumbing & Heating from replacing our furnace and air conditioning system to minor repairs. The people are knowledgeable and professional. They are always respectful when in our home with minimum disruption and leave the work areas neat and clean. Service is a priority for them and their rates are competitive. I recommend Houston Pluming & Heating.