G's R Plumbing & Heating

Pete came to disassemble our sink and replace it after new countertops were installed. He was very professional, courteous and competent and took the time to explain everything. I'm extremely happy with G's R and will continue to be a loyal customer for years.

I called G's R and Pete came out within the hour! Pete was very professional, courteous, explained what he was doing as he was working, and took care of the problem quickly. I would definitely use them again, and will be recommending G's R to friends and family for plumbing issues.

Pete & Darvon were my installers for a tankless hot water system and they did a great job. Their workmanship is top notch, the routing of all lines is super clean and well supported as seen in the pic. I asked them to tie in the condensate line with the existing one for the A/C and they did as requested. They routed the exhaust outlet in a manner that was visually unobtrusive on the outside which was greatly appreciated.

It was clear to me in talking to them that they took great pride in their craft and the installation affirms that, which in my opinion, is uncommon these days. The icing on the cake, considering the amount of work that was involved on this install is that G's R price was very reasonable. They will be my go to for any future work.

Pete and Darnell cleared a large Clog in our sewer and then dropped a camera in to investegate the problem. They were curtious and answered all my questions. They located the problem and are currently helping to resolve it. Again they were very helpfull and friendly. It has been awhile since Ive recieved such great customer service! Service: Outdoor plumbing system repair

When i called to G's R Plumbing the office staff was great help! They sent Pete out. Pete was very helpful and explained everything to me. I would highly recomend them.

Pete was wonderful he explained everything and why they couldn't get it unplugged. He had to call in a subcontractor who blew out the clog. The subcontractor was good too but I didn't get the name. I would refer them. Service: Sewer repair

I had a visit two weeks ago by a man named Jeff from this business to review a major bathroom project. He spent about 15 minutes reviewing the possible scope. When he left he promised to review the project with someone else from the business and get back to me with an estimate. Two weeks later.'crickets'. I've since procured service from another source. Business must be so good for this place that they just blow off potential customers.

Critical: Responsiveness, Value Used this company because they have been around for a long time. This is a shout out to thebilling dept. Who have been actively avoiding my calls since September. Would love for you to return my calls. you can ask Jenn for my number.really disappointed and will not be using these services again. Service: Faucet installation

Pete did a great job! He walked me through the process on what he was doing and was courteous while in my home. I had to have a gas line replaced, which I was effectively without heat until Pete replaced it. I am grateful for Pete!

Pete was very professional, quick and efficient. He didn't bat an eye with the fact that we were deaf and communication was easy and done by texting and writing on paper. He cut out and replaced a couple copper pipes related to the washer that was leaking. He also replaced our two bathroom fixtures. He helped us pinpoint where a vibration that could be felt from the hot water coming on. it just turned out to be from the water heater!

And it was all good! It was good to have a hearing person let us know if it was a problem or not. He was very honest and easy to work with. We definitely will call and ask for him again. We were referred to this company from another client who had a great experience with Pete last year.

I have used G's R plumbing since our last plumber retired almost 20 years ago. I continue to use them because they are competent, user-friendly, and while not the cheapest, their prices are reasonable and the quality of work and integrity makes them an exceptional value! When G sold to another company after retirement I was pleased to see that the new company used the same plumbers and the service and quality remained the same.

They came out last week to replace a leaking pipe on the outside faucet line and at my request added a shut-off (isolation) valve on the inside next to the outside faucet so we could shut the water off to the hose during the winter. Pete, the service technician, promptly did the requested work. I've always been highly satisfied with the competence and communication skills of the G'sR plumbers.

In the past (I've used them perhaps 20 times over the years) and they have patiently explained to "drain-dummies" like me what the problems were, communicated clearly, and made sure I understood what they did. Usually, the same workers came out. This was the first time Pete came. As with the others, he was personable, made sure I knew what he was doing and why, and was professional and A++. GsR is a reliable and top-notch plumbing company, so I will continue to use them and recommend them to others! Jim Thomas / DeKalb

G's R came out to help a client with a flooding issue. Pete was knowledgeable, patient and thorough. Ensuring safety was key and the job done provided the best outcome for the client. Client had water in the basement for three weeks after having several people come over to help. Three HOURS after G's R was there - the only water remaining was puddles in the uneven area of the floor. Their professionalism and patience was greatly appreciated by all.

They did a great job. I have no problems with the work. The issue I had is, they are five minutes from my house and they charged me for travel time of 40 minutes, 20 each way. If he was coming from another job site, I should only have been charged for one way as the next customer would be charged from my house to theirs, right? Or if returning to the shop, the travel time after would have been 5 minutes.

So I paid for 30 minutes more than I should have AT $120 per hour! That's $60 out of my pocket. If a plumber is coming not to fix, but to estimate, and you don't give them the job, they should charge for their time. But, if you then arrange a job the time should be deducted, or free. Cost of doing business. Most offer free estimates, G's R Plumbing doesn't.

My mother-in-law had a burst pipe in her closet, with water streaming in by the bucket at 2:30 in the afternoon. Even though it was late in the day, G's R Plumbing had someone there within an hour and our repair was completed by 4:15. Friendly, knowledgeable, and responsive, with fair pricing.

I completely disagree with the last Yelper. We had them come out in November '12 to change a toilet valve. Yes, they have parts, but very overpriced. $235 to replace a toilet valve? The plumber leaves and the valve is dripping. I called and they came right back, but no apology. Today, I had another valve replaced by a local plumber.great job and $125 bucks! Almost half price and a better job. I wish I could give G's R, NO stars!

I like plumbers who are experienced and come with the tools and parts. I will gladly pay for an hour of labor if it done right. These guys are the best.