J&R Herra Home Services

We are new to the area and so grateful to have found a reputable, reliable company to help us maintain our house. Marcus was very knowledgeable, very friendly, and we will definitely be using J&R Herra in the future. The office staff was also very helpful and professional. Highly recommend this company! Services: Drain cleaning, Water heater repair, Plumbing pipe repair, Sump pump repair

Dennis B. did a great job and was extremely professional. When my five year old got excited to show him his coloring book, Dennis took a look at it and told my son what a great job he was doing in his book. Was above and beyond. Service: A/C system maintenance

I am extremely disappointed in our experience today. We reached out to J & R Herra (they are not the usual company we use, but because it was the first week of warm weather, everyone was booked). The service technician was here for 40 minutes, checked a few things outside and inside, and refilled one pound of refrigerant. We received an invoice of $470, which is not what we are used to.

In addition, the bill was not itemized, and I appreciate knowing what I am pay for, especially at that high of a price. We had the exact same service done in October with someone else. We received an itemized bill, $70 for the first pound of refrigerant, $45 for the second pound, and $120 for 45 minutes of labor, for a total of $230. Seemed fair enough.

When I called today to get a clearer idea of today's bill I was told "Every company is different, and that's how we do things" He also told me that refrigerant prices have doubled lately. This is very understandable, but still does not explain our bill if refrigerant was $70 in October. Doubled would be $140. Not to mention, we have not used our AC since our refill in October, so pretty sure there is a leak that they failed to diagnose. All in all, we paid triple to put a bandaid on the problem.

Kyle fixed my furnace and had it up and running properly in about an hour. He was polite, honest and thoroughly explained everything I had questions about. I had a different company out days earlier who could not get it running and wanted to do an unnecessary repair. Not only did J&R Herra get my furnace running right away they got it done for over 1200 dollars less than a quote from another company. I highly recommend them!

John and Joey did an amazing job, and put in a full days work in minimum time. I saw them from time to time, I never saw them sitting and talking or looking at their phones. Showed up exactly on time, they work diligently, but took time to explain what needed to be done and why. They did an excellent job. if you are checking around for price quotes, think do I want it done cheap or done correctly.? I choose correctly

Being somewhat new to the area I rely a lot on recommendations from others in our neighborhood and like to use local companies when possible. I have seen a lot of recommendations for J&R Herra and when our home warranty wouldn't cover a plumbing issue, they were our first call. I love that when your technician is on the way, they send you a picture of them with their name so I knew right away when someone rang my doorbell that it was who I was expecting to be there. Justin F was friendly and efficient.

He suggested extra services than what we called for but wasn't pushy in adding things on to our service that we didn't necessarily need. We used them for plumbing services so I can't comment on their electrical work, but will definitely be calling them again the next time we have an issue!

Quick response and scheduling from the office. The the plumbing technician was very helpful and informative in solving our problem with our very old plumbing. Pricing was very appropriate. Thank you J&R Herra Heating, Cooling &Plumbing.

Dennis from J&R Herra provided repair service for our geothermal heating and air conditioning system. He was polite, professional, and thorough In diagnosing the problem and making the necessary repairs. I would definitely recommend J&R Herra and will use them again, if needed. Service: HVAC system repair

I called J&R Herra this morning when I noticed my furnace wasn't heating my house. I called around 830 in the morning and Dennis was here by 11 am. He diagnosed the problem and my furnace is now working as it should be! Fantastic response time, friendly and knowledgeable tech. Will definitely be using J&R in the future for our needs. Service: Heating system maintenance

Excellent, fast and honest service. Toilet wasn't refilling and J&R came in and gave two options to repair or replace. Cost was well below what we expected and the work was done fast and efficiently. I highly recommend using them. Service: Toilet repair

Came home from our family Christmas to a cold home and the furnace out. Greg took care of us with professionalism and class. He's extremely knowledgeable, took the time to explain things, and got it back up and running quickly. Thank, Greg! You're the best!

J & R Herra Heating, Cooling, & Plumbing was very prompt. John, the technician was courteous and professional. Very happy with the service provided.

Our water heater went out unexpectedly and J&R Herra was able to come out to assess the situation the same day I called. The installation went smoothly by Mike and his additional team of help. They took care not to bang up the walls or the hardwood floors getting the 75 gallon monster of a unit into the basement. I would highly recommend J&R Herra. Everyone gave excellent service and respects our home. Mike, Donnie, Kyle.thank you for making this unexpected event easy!

Do not use this company. They were at my property to fix a short circuit on our HVAC for a little over an hour and they charged us for 2 hours of work. Will not even give you a receipt or a job cost breakdown. They are not trustworthy.

I had been worried for awhile how I would replace our 75 gallon water heater in the basement. It seemed so big and I wondered how they would get it out. In the end my worries were a waste of time. I called, received a fair price and set the appointment. Jeff and John showed up right on time, quickly brought down the new 75 gallon unit, installed it and with what appeared to be no problem got the old one out. It was a great experience and I would use them again.

Great service. Scheduled a cleaning quickly and they always do a great job! They installed a difficult HVAC system in a ceiling and it works very well. Highly recommend.

We had a new Bathtub put in. They were great. Ran into problems that were not expected but they handled it with no complaints. I would like to thank Jason, Marcus and Brian and the rest of the crew for a fantastic job.

Great service and friendly staff. It was a quick turn-around time between the original call, ordering parts and final installation.

I can’t say enough about the J & R Herra team! Our furnace has had a mind of it’s own these past few weeks. From the office staff to the technicians that have to come to the house, they have all been so kind and accommodating. When the furnace fix proved to be more than anticipated, J & R Herra went above and beyond to make sure the job was complete and done right. You can’t go wrong having J & R Herra take care of your home’s needs!

These guys are awesome! Super-friendly office staff, as well as technicians. They are very knowledgeable, and they work very hard to try and accommodate my schedule, and I always know the work is performed at the highest level of quality. Do yourself a favor, and welcome these guys into your family. You won’t be disappointed!

Vince showed up right on time and conducted himself in a very professional manner! He was competant and knowledgeble. Fixed our problem in a very efficient manner and was very polite! A WINNER!

J&R showed up on time as scheduled. The tech was professional and friendly. He provided me with everything that I needed to know about the service we were having done and left his contact information if any other questions came up after he left. I highly recommend this company.

Vince showed up on time, worked quickly, fixed my boiler system in less time and for less money than expected and quoted, and answered all my questions about the system. He knows his stuff and clearly takes pride in his work. Would highly recommend!

Unbelievably great company. I open the door, they come in, repair what needs to be fixed, clean up, and text me to let me know they are finished.

J & R Herra Inc. is fantastic. I had no heat and it was 57 degrees in my house. The lady that answered the phone was very nice and connected me to another person to help me out. In no time at all a technician named Vincent came to the door. He was extremely nice and went right to work. When the job was completed he took the time to explain what he repaired and answered my questions. I would definitely recommend J & R Herra for any work that you need done and see if Vincent can help you out.

It was time for a new air conditioner, guys did a great job explaining my options and installing my unit. My monthly electric bill dropped a little with the new unit.

Brian and Justin run an excellent company who has the customer's interest always in the front of their brain. I have worked with both for several years and trust them implicitly to do the job right and on time. They are always on top of the latest technology and are well respected by some of the best contractors in the Chicagoland area. You won't be disappointed with J & R Herra.

Used to work with this group of young dedicated group of technicians. Wish you all the best! Miss you fellas! Keep up your efforts and I will always keep you guys in mind. This is a company where dedication, trust, and perseverance is in every customers best interest! Keep up the good work!

Honest, expert and dependable is hard to come by...which is why Herra is my first and ONLY to call. Consistently excellent in "service done right the first time", prompt and very courteous service for years in our home.