TCI's mission is to improve our customer's bottom line. Through top-of-the-line service and cost effective pricing, our goal is to make your operation successful. With a rich history in the Los Angeles HVAC industry, we have experience with every building & system type. Our service technicians are Union trained, EPA certified, and on call 24/7. Together this group of diversely skilled people looks forward to helping you accomplish great success in your operation. With a proven track record & hard work ethic, it is immeasurable what we can do for you and your buildings needs.
Services
Since 2007 TCI's vision has been simple, build relationships with customers that expect and strive for more than the status quo. Since then it's been our goal to provide our partners this edge and dedication to quality. TCI is centrally located in the City of Industry to provide same day service to all of our customers in the greater Los Angeles area and beyond. Whether the job is small or large we treat it with the same emphasis on communication, quality workmanship, timely execution, and follow-up.
TCI provides the highest quality of air conditioning service to commercial customers of all sizes. Service is not only a product we provide but a passion. Our highly trained technicians will help extend your equipment's life and our office staff will provide the honest recommendations to manage your budget.
TCI has completed a wide variety of projects of all types and sizes. We are especially successful in complex projects that require high technical skills and quality installation. Our team takes a lot of pride in the projects that we conduct. We understand the importance of planning for jobs to be executed properly and on schedule.
TCI offers complete HVAC tenant improvements for all types of commercial and industrial applications. We work closely with General Contractors, architects, and engineers to implement the HVAC system that address' the exact needs and concerns of each customer. Distributing air evenly is a critical part of any HVAC system for not only comfort but building health and efficiency.
Reviews (10)
Cj A.
Mar 30, 2022
Zury Nunez Zury
Oct 02, 2021
Richard M.
Jun 02, 2021
Mrlawnboy Risnear
Apr 24, 2021
This was the first time we have used this company and I have to say that they were extremely professional. They communicated well. We had 22 new vav boxes installed in a very busy environment and when they were done the area was just a clean before they started. I would recommend using this company. Services: Installation, HVAC duct & vent installation
Omar D. Sanchez
Feb 15, 2021
I won't use this company in the future or recommend it to anyone. I paid almost $300 for an emergency call on a Sunday, then took them almost 2 days to provide an estimate. They don't follow up. They promise you status update calls that I never received. If I don't call, they wouldn't had informed anything. I called early on Wednesday and I was promised my AC would be fix by the end of the day.
At 4:00pm I had to call again to be told a bunch of silly excuses and my AC won't get repaired until Thursday. C'mon, it is Miami and it's 90F inside my apartment. Your sense of urgency and customer service is nonexistent. Mr. Rick Maurer your company dropped the ball big time, and Mr. Phil London not replying emails is a good example of your company culture.
At 4:00pm I had to call again to be told a bunch of silly excuses and my AC won't get repaired until Thursday. C'mon, it is Miami and it's 90F inside my apartment. Your sense of urgency and customer service is nonexistent. Mr. Rick Maurer your company dropped the ball big time, and Mr. Phil London not replying emails is a good example of your company culture.
Mike Nystrom
May 25, 2020
I've been working with these guys for the past few years. I'm going out of town contractor coming from North Carolina doing work down here in South Florida and I've been dealing a lot with their guys in the sheet metal shop Larry Kurt and Joe are three of the best guys in the business they have never let me down on a project hands down the best guys in South Florida
William Quigley
May 14, 2020
Our a/c went out on a Sunday around 2 PM. We called Thermo Concepts and spoke to Katie and explained our problem and that the temperature outside was 97°. Katie, had technician out by 3:30 PM. Carlos the technician did a analysis of our system and knew what was wrong within 15 min. Problem was he did not have the part needed for the repair and he called around to several other of his peers and they did not have. Carlos remembered he had changed out a similar ac and went back to his office and pulled the part out of that ac and came back to our home and got us up and running temporarily until he could come back on Monday with a brand new part.
At 8:30 am on Monday Thermo Concepts contacted us to let us know they had the new part and by 9:30 am it was installed. I never leave long reviews but Thermo Concepts went way above and beyond the call of duty to serve us. Just great customer service!
At 8:30 am on Monday Thermo Concepts contacted us to let us know they had the new part and by 9:30 am it was installed. I never leave long reviews but Thermo Concepts went way above and beyond the call of duty to serve us. Just great customer service!
Oc
Apr 20, 2020
I have not used this company before but I do believe the driver of van number 435, an older white man, is racist. On my way home from work, I was trying to merge into his lane since my lane was ending. This man refused to let me in. Mind you we are in bumper to bumper traffic not going anywhere. Letting one car in was not going to slow him down anymore.
I finally was able to squeeze my way in and as we were driving he opened his window and pointed at his Make America Great Again hat and started laughing at me. Not too sure what he was trying to accomplish in his work van but that was not the smartest thing to do. I am not even a customer and this man was conducting himself in a way one would only see on the evening news. I can only imagine how they treat their customers. BEWARE! DO NOT SUPPORT THIS BUSINESS!
I finally was able to squeeze my way in and as we were driving he opened his window and pointed at his Make America Great Again hat and started laughing at me. Not too sure what he was trying to accomplish in his work van but that was not the smartest thing to do. I am not even a customer and this man was conducting himself in a way one would only see on the evening news. I can only imagine how they treat their customers. BEWARE! DO NOT SUPPORT THIS BUSINESS!
Aaron Howard
Jan 18, 2020
What would Mr. Larry Maurer say about the professionalism of his employees and how they carry themselves when they park in the lots of business clients where their image and respect is most transparent? I'm sure the President of Thermal Concepts employs only the highest caliber of company representatives to service their clients. As one of those clients, I did not see this standard of conduct on 11/16/19 Countryside Mall by the Macy's store. I'm sure it will be corrected and I won't see this again.
Julia Galmarini
Mar 24, 2019
I have nothing but great things to say about this company. Our technician Deryl was phenomenal! From the beginning he was patient with us and was able to explain everything in detail. He made great suggestions on how to maintain our air conditioning. I would highly recommend them to anyone looking for assistance.
