Downey Plumbing, Heating and Air Conditioning has built a reputation for excellence from our 80 years of professional service to commercial and residential properties in Southern California. We are committed to being your one stop plumbing, heating and air conditioning provider in and are confident in our knowledge and expertise. We offer the best possible service at a price you can afford, while maintaining a professional standard our customers have come to appreciate and expect.Even more importantly, no plumbing or HVAC job is beyond our range and we can take care of any issues you may have including installation, routine upkeep and major emergency repairs.
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At Downey Plumbing, Heating & Air Conditioning our goal is to provide our customers with knowledgeable, reliable, and affordable service. Our trusted technicians are always on hand to serve you with a smile. We have served communities within Orange and Los Angeles Counties for over 80 years. We continue to offer competitive pricing and expert service to both residential and commercial customers.
Few things can disrupt your weekend more than an unexpected clogged drain or plumbing leak. At Downey Plumbing, we make sure these types of incidents do not ruin your entire weekend. Whether you have an unexpected leak or your heating or your air conditioning system stops working, we are standing by to help 7 days a week.
Downey Plumbing, Heating and Air Conditioning's specialists are highly skilled technicians who take pride in their work. However, we know that sometimes things do not always work out the way we intend. This is why all of our service technicians and contractors are fully insured, must go through an extensive training session, and submit to a full background check.
Do not take chances by hiring a plumbing company who may show up without the parts and tools necessary to solve your problems. At Downey Plumbing, we have all of the required equipment, parts and talent to solve your heating, plumbing and air conditioning issues. We make sure our experts have the tools and parts on-site to handle anything from minor repairs to performing routine maintenance or installations.
Reviews (13)
Rayna Alvarez
Dec 30, 2021
$600 wasted. Company sounded great because they have a 90 day guarantee. Technicians arrived at my home, I explained We were having an issue with one toilet. The technicians advised that the issue was with both toilets and it was a mainline. They ended up removing the toilet that we didn't have an issue with Clearing out the mainline, and leaving.
They left a huge mess, and were dripping toilet water from their tools all around my home. I didn't make a big deal about it since they advised the problem was fixed. 4 days later the problem happened again. Our toilet was still backing up and not flushing every time. Some times it was fine but most times we had to use a plunger. So I called them back.
They advised me that if the issue was different than what was originally called about, there would be a $75 fee. I Did not worry about this since I was 100% sure it was due to the original problem. when they arrived they advise that nothing was wrong. I explain that it's not every single time that the toilet backs up but most times it does and we have to use the plunger.
Since it wasn't doing it at that exact moment they weren't able to do anything for me. So I paid the $75 and they left. Today, my restroom is completely flooded my sink is also flooded in my kitchen and the water is not going down. I called them to let them know that I'm within my 90 days and I'm having a huge issue at my home with flooding. They advised that since they came out a second time already the guarantee has been fulfilled and no longer valid.
This call would be considered a whole new issue. I know that it's not a whole new issue. This is the same issue I was having when I originally called them. Completely unprofessional over the phone, So my family is out of money and now I have to deal with having to fix my home and this flooding and still fix the issue of why my toilets are backing up. I Do not recommend this company.
They left a huge mess, and were dripping toilet water from their tools all around my home. I didn't make a big deal about it since they advised the problem was fixed. 4 days later the problem happened again. Our toilet was still backing up and not flushing every time. Some times it was fine but most times we had to use a plunger. So I called them back.
They advised me that if the issue was different than what was originally called about, there would be a $75 fee. I Did not worry about this since I was 100% sure it was due to the original problem. when they arrived they advise that nothing was wrong. I explain that it's not every single time that the toilet backs up but most times it does and we have to use the plunger.
Since it wasn't doing it at that exact moment they weren't able to do anything for me. So I paid the $75 and they left. Today, my restroom is completely flooded my sink is also flooded in my kitchen and the water is not going down. I called them to let them know that I'm within my 90 days and I'm having a huge issue at my home with flooding. They advised that since they came out a second time already the guarantee has been fulfilled and no longer valid.
This call would be considered a whole new issue. I know that it's not a whole new issue. This is the same issue I was having when I originally called them. Completely unprofessional over the phone, So my family is out of money and now I have to deal with having to fix my home and this flooding and still fix the issue of why my toilets are backing up. I Do not recommend this company.
Tresha Lane
Nov 30, 2021
Henry Miller
Nov 17, 2021
Julio Rosas
Nov 03, 2021
On 08/18/21 downey plumbing came to my home and cleared my plumbing issues. Overall the service was great and technician was able to fix my clogged drain quickly. The issue I have now is their customer service. I called this Sunday because the same toilet got clogged again. I wanted them to come by and inspect It. They told me I was going to charged an emergency charge due to being Sunday.
I told them they were just at my residence can they diagnosis and if was due to something else then I would pay. They said no, I had a choose to have them come on Monday. They promised to call back Monday and they did not. I called them at around 11:00 am. I was told there was no technician available it would have to be Tuesday. Tuesday I waited till 11:45 am and was not called again.
I spoke to Bri two times and she insisted she was calling me. I never received there calls. At this point I had to get my toilet fixed. I had to go with someone else. They ran the snake in the same spot and cleared it easily. Since they were not at my residence they had to charge me again.
I told them they were just at my residence can they diagnosis and if was due to something else then I would pay. They said no, I had a choose to have them come on Monday. They promised to call back Monday and they did not. I called them at around 11:00 am. I was told there was no technician available it would have to be Tuesday. Tuesday I waited till 11:45 am and was not called again.
I spoke to Bri two times and she insisted she was calling me. I never received there calls. At this point I had to get my toilet fixed. I had to go with someone else. They ran the snake in the same spot and cleared it easily. Since they were not at my residence they had to charge me again.
Alisa Kight
Feb 16, 2021
We hired them to use hydro jetting service for the drain in our restaurant the service man said it was warranty for one year, we called the customer service that our drain was flooded again she said the warranty is covered only 90days. If you call around or search for other companies for this service most of them warranty is 1 year. For a small family business owner this type of expense is a lot for us. Why would they do stuff like this to people.
Jake Davis
Sep 10, 2020
Axa Martin
Sep 08, 2020
Tyler Bobo
May 21, 2020
Jeanne
Nov 21, 2019
Would like to thank Downey Plumbing for outstanding service. Marcus and Tomas did exceptional work on our leak in our pipe outside our home. They repaired it quickly, efficiently and cleaned the area after the work. I appreciate their hard work. Will always work with Downey Plumbing and definitely refer to others. Thank you again.
Kathryn Ngoma
Oct 31, 2019
Andrew Johnson
May 23, 2019
Crooks! My home warranty service called them on Friday. They showed up and said the water heater was still under warranty and they would get the part. On Tuesday P.M they let me know that the part will take one week to come from Rheem (the water heater manufacturer) and rather than have me suffer without any hot water, they will install a new water heater.
I called another plumber who is not part of the home warranty program, he came and fixed the problem in one hour and charged me $280. These people are dishonest and they made me suffer with no hot water for over 5 days. Hope they go out of business!
I called another plumber who is not part of the home warranty program, he came and fixed the problem in one hour and charged me $280. These people are dishonest and they made me suffer with no hot water for over 5 days. Hope they go out of business!
William E. Chavez
Jun 11, 2018
Our family has been in Downey for over 25 years. We've tried other companies for our plumbing needs and no one beats Downey Plumbing. They're courteous, professional, knowledgeable, and affordable. Jose Reyes has been out to our home for Plumbing and HVAC before, and imho, he is the man! Please Downey Plumbing, if you're reading this hold on to that man, he really is a great person and an employee that is a service to your brand. Thank you Jose Reyes for always being prompt and professional. Thank you, Downey Plumbing for helping us when we need it. Your company is an excellent part of our community.
Pepper L.
Dec 23, 2017
From the first phone call until the work was completed, I was very happy with the whole crew at Downey Plumbing. It was professional, efficient, reasonably priced and I like knowing I have a warrantied repair from a reputable company that's been in the community for a long time. I like knowing where to find someone later on if I need further help with this or another repair. Thanks DP!
