Ferran Services & Contracting

The Installer did a great job at repairing my Air Conditioner! All with a great price! And Great customer service! Very Friendly People! I felt so welcome letting them into my home! 10/10 Would try again! The Experience was truly outstanding! I was flabbergasted at the speed and efficiency of the installer. Service: Repair HVAC

We are very happy with our Ferran experience. Nick was our first and main point of contact. He was very pleasant to talk with, thorough and knowledgeable in explaining all the details about a new system. It included a load calculation, duct testing/cleaning and install process and the after support and maintenance that is available to us. Nick was quick to return our calls and followed up with us after the install was complete to make sure we were happy. Each team that came in to do work was equally as pleasant to deal with. We couldn't ask for a better experience.

They are a great AC company and they are honest which is rare. I had one room in my house that was warmer than the rest of the house. I had a few different companies come out- 2 told me i needed my whole duct work redone and one told me i needed the ducts redone- more insulation added and an extra return vent added to the room that was too warm. Ferran was the last company to come out and after looking at my ducts, they said then found no leaks, no need to redo the ductwork and said i had more insulation than was necessary to keep my home cool. what they found was that the airflow was uneven and suggested adding an extra return into the warmer room and dampeners to redistribute the airflow more evenly.

The price they quoted me was much better than the other companies (one of whom wanted $12,000 to redo the ducts). i ended up going with ferran to do the work and they did a great job. they were quick, friendly, and efficient. the room now gets cooler but they also said they would come back to do more to the dampeners if needed. I highly recommend them to anyone looking for a company that does great work AND is honest.

Luis was extremely professional answering all of my questions and working with me to orient the water heater to optimize the location of controls and exhaust. Ferran also offered multiple pricing options that included a fixed price for the installation and materials. Great company to work with. I know who to call next time I have a project.

Have used Ferran for years for both our A/C heat pump system for replacement, repair and maintenance as well as plumbing issues. They are a top notch company. I highly recommend them. Services: Install AC, A/C system maintenance, Plumbing pipe repair, Outdoor plumbing system repair, A/C system repair, Heating system maintenance

Our experiences with Ferran's technicians has been great. They have been really knowledgeable, highly experienced professionals. When we finally needed a new unit, James was great to work with. He was very responsive, provided timely and detailed quotes that realistically met our needs and moved the whole process along quickly to installation and then assured that everything was done to our satisfaction. He went the extra mile several times, and we couldn't be more happy with the product, the process and the service.

I happen to have two different issues with my A/C this week though the issues were completely unrelated. Earlier this week I first noticed in the afternoon my AC was on but wasn't cooling so placed a service call. The technician was at my house in less than two hours and fixed the problem. Then this morning I found my AC not working at all, as in it was not getting power.

I tried the normal things then called. The technician was out within an hour. Although it ended up being a breaker issue and that repair I handled through my home warranty company, I was very impressed that both times I requested service that a technician was out within an hour or two both times. They were friendly, professional and told me what the issues were.

Even though the second issue was not something they could repair, I appreciated knowing in a very timely way what the problem was so I could take action. As it happens, the company the home warranty assigned was able to come out today and fix the breaker issue so it all worked out beautifully. I also use Ferran for regular maintenance of my unit and they always are professional and polite and tell me everything that's going on and make recommendations. Thank you Ferran!

Everyone of Ferran's technicians are at the top of their game. I have used this company for over a decade and they continue to deliver. The expertise of their craftsmen are second to none. Their responsiveness in planning work and/or more importantly when something has broken in the home is extraordinary. The back office is is always available and timely and everyone I've ever dealt with genuinely cares about their work and their customers.

Tom and Jason were on time, very professional and took their time with my attic coil replacement ensuring the install was completed flawlessly. They explained during each phase of the project what they were about to do, why it is important, etc. they even took the time to explain filters and which filter mesh rating is best and why. I could not be happier with their performance and installation. Go with Ferran for all your house repair needs, you get what you pay for and then some.

Mr: luis M Morales Ferran company coming at time very nice professional excellent customer service my water heater repair wk nice thanks Luis at company all time Ferran excellent service at phone service at rash to customer satisfaction 100% Service: Boiler repair

Kyle was very knowledgeable and professional. Installation techs were very knowledgeable, courteous, and professional. Service: Installation

We needed our tankless water heater cleaned out and system flushed. Rich did an incredible job of explaining everything to us. We will be sure to ask for him again when we need the maintenance done.

I had the most horrible experience with a company called AAA Albrand who was recommended through Choice Home Warranty - this repairman came - I paid him my $75 service fee and he then misdiagnosed the problem so Choice Home Warranty denied my claim after being with them for over 6 years. So much for that! Called Ferran -who was recommended by another company.

Meeting Mr. Shehane and Jason Leach from Ferran demonstrated the most professionalism I ever experienced from any company since moving to Fl 14 years ago. Beware, there are lots of scam artists in this sunshine state in every field- Sigh! Kudos to the management for hiring people who know how to analyze and fix a problem. Highly recommended!

Ferran came out to my house when my AC stopped working and they fixed it quick! They were so professional and courteous! They also have come to my house to do my maintenance since I opted for the program and they have very decent, respectful and knowledgeable employees. I feel safe having them in my house and they also put booties on before entering which I appreciate. I also love that they show up on time when they say they do and give text reminders. Definitely recommend.

I am biased because I only call Ferran. Repeat customer. This company will send out only QUALIFIED technicians. There are some big companies out there just putting men in trucks and you get luck of the draw on your service. NOT with Ferran. Just had my electrical panel replaced in garage and the technician was timely (thats no small job) and he kept his work space tidy and was consciences. These guys are quick to respond to questions or concerns. Ferran -its a relationship with a team of qualified members to resolve your current dilemma.

Ferran did a complete home rewire. After contacting 7 companies, they were the only company that would agree to such a big job. They were incredibly professional and did truly quality work. They talked with us about what we wanted done and were able to work with the added difficulties of an older home. Will be calling them for any future projects.

My recent call was due to my blower module went bad and my air handler ran all day even when the temperature had reached the set goal. The technician Jonathan came out on the same day as my call to request service. He confirmed the blower module needed to be replaced. He called in a warranty replacement. Quoted me the price for labor which I felt was reasonable due to the discount I have with the maintenance plan. Advised the unit needed to be ordered and will arrive in one week. Exactly one week later Jonathan returned to do the repair. I will definitely recommend Ferran services due to their quick response and I felt they valued me as a customer.

I would recommend Ferran, very responsible company and reasonable pricing. They were sent by Duke energy since we had the water heater coverage. They replaced the old water heater since it was over 10 years old, but still had an issue with the circuit breaker. Their electrician came out the same afternoon and found lots of loose wiring in the circuit breaker and replaced a bad breaker and tighten the rest of the wiring and the total cost was $175. Alot better than the last rip-off company (Deep Electric).

I need a whole new Circuit Breaker Box b/c it was little over 30 years old, kept getting hot & kept shutting down the washer/dryer. Tech Kevin came & install the new circuit breaker box. He did an excellent job installing it. After Kevin was done. He didn't leave until everything works perfectly. He went above & beyond to make sure every was running fine & the box didn't get very hot. Kevin was a very nice guy, friendly & down to earth. I high recommend Ferran Service for their hard work

What a great experience! My husband and I wanted mini splits for a couple of rooms in our house. Ferran gave us a quote and they beat the quotes from One Stop and Home Depot (Home Depot sent out a local AC place that was very unknowledgeable about how to do this project and extremely over priced). The Ferran AC techs and electrician did an amazing job for us! I'm so happy and I will recommend them to my friends and family.

Lorenzo at Ferran plumbing did an amazing job installing a new sink, faucet, water filter and reconnecting plumbing after getting new countertops. Left everything nice and clean. Service with a smile. Thanks Lorenzo!

I had to call this company every other day for about two weeks to get them to come out to my house to do an energy assessment. The resulting report seemed less technically specific than I had hoped. Nonetheless the appropriate tools were used to conduct the tests on my AC, insulation, ductwork, and electrical system and the test was conducted in a quick and professional manner.

Also the inspector/ technician made some suggestions on how to alter my home to make it more energy efficient. Per that technician, an estimating team from Ferran would contact me about the cost and scheduling of the alterations to my home. I was not contacted but I did want the work done. So I reached out to their company. Yet once again trying to get their people on the phone and scheduled was an ordeal. After some frustration, I sought out other companies to complete the recommended alterations to my home.

I just had my insulation upgraded in my home. I have been putting off doing this, simply because I haven't had the best experiences with home repairs or services. Omar and his partner arrived on time with smiles on their faces. They were friendly, polite, professional and efficient. Thank you so much Ferran! I look forward to telling everyone about how easy you and your staff made this experience. A+++ in my book!

Horrendous service stay away if possible they waste time incompetent customer service

After emergency service over a weekend and no AC at 90+degrees they informed me unit needed to be replaced. I called first thing on Monday to set an appointment and would have purchased immediately to get installed ASAP. I called another company just to get a bid for comparison although I fully intended to go with Ferran and would have ACCEPT no one bothered to call me back until 2:30 p.m. on Tuesday.

I was then informed they didn't have an appointment available till Wednesday or Thursday. just to give a quote. Needless to say, the company I AM using and would recommend "FOUR SEASONS", came within 30 minutes, even came back with a portable AC and is installing Wednesday morning. When I asked Arlene in Ferran's sales/installation why no one bothered to call me back she said the entire office was on a training retreat all day and was busy today catching up. Keep training Ferran! If you don't give service before the sale it doesn't speak much to what you will do (not do) afterwards.

The Ferran truck has been at our house so long the HOA has given us a citation for having a commercial vehicle parked in the neighborhood. JK Not really. But before you consider having Ferran install an AC/Furnace in your home PM me. Get the low down on Ferran.

The BEST company for all of your AC, electrical and plumbing needs. I recently finished a project for the law firm I work for. Needless to say this project included multiple contractors. Ferran was the ONLY company who arrived on time every day. They even call and give you their technicians eta. This company truly does look out for their customers.

Each representative took the time to listen to my concerns. They have affordable pricing and are honest. Ask for Shawn as he gave me great advice when one of my other contractors was trying to "pull the wool over my eyes." Thank you Ferran!

I have never had service as good as this service. A Roberto came to my home he gave such a thorough cleaning and explained each procedure that he did. My rooms now are all cool. Explained how should wrap the pipes so they don't freeze up instead of trying to sell me a new unit. He told me that my unit was still good and just needs to be maintained. I give him the highest recommendation. My air is running so great. Congratulations on a great service.

I am not happy with Ferran. Our AC needed to be replaced, we did not know who to call so we resorted to google and online reviews. Ferran was close and a lot of people had things to say about them, we felt good enough to give them a go. Our AC unit was replaced, that trip felt successful but we have had to reach out 3 times since then. Recently we had a "Check up" in which we told the tech that the new unit was constantly running and not heating the house at all, he said he'd look at it. 20 mins later he comes and tells us that 'We have to open ALL vents or else it'd over heat'. Cool, he leaves and the unit STILL isn't heating.

We had to call and set up ANOTHER appointment (which was a quick turn around, they were out on a Tuesday and returned on a Thursday) but we were told 'They'd be there anytime after 8am'. Morning comes and goes, it's 10:30.still nothing. Call for an updated and get a call center who's zero help and full of attitude, they take my name and number to "call back".

Never got a call back from the support line but eventually did get a call from the tech, on their way. They came, replaced our thermostat and moved onto the next job. We've also used Ferran for electrical assistance, both jobs we were told we not possible. We needed to turn a room that had two separate switches that controls a fan into a room with a single switch that controls a fan.

We had a smart switch we wanted to use and this was a requirement for installing. The tech blatantly told us that it wasn't going to happen and then moved on to another issue we had. All in all, Ferran seems to be full of contractors that are over worked and just there to get the minimum done to move on to the next gig. They helped with an emergency but not ideal for upgrades.

I had Ferran Engineering Group do a total change-out of my A/C system about 5 years ago. Since then my electric bills have gone down significantly and my home is much more comfortable. The job was done on schedule and very professionally done. I called then to clean my A/C ducts and dryer vent. They sent a two man crew who did a very thorough job and to my way of thinking went above and beyond what I may have expected. They were both friendly and efficient and knowledge of their job. It was a costly job but I definitely feel like I got value for my money.

Called for service late Saturday afternoon because AC stopped working. She said we're booked up for today. See you on Monday. I was thinking is there not service after hours? Done the annual cleaning contract for a couple of years but I'm done with that. Don't most AC companies have folks on standby for off hours and days the establishment is closed? That's ok. We found another guy to come out. Neva mind.

Thank you Rob for making my new A/C purchase such a positive experience. Much appreciated!

Thanks to this team for making the extra effort to support a unique issue with our AC system. Instead of saying no, we can't help you, they worked with us to figure out a way to solve a problem. Thanks to Don and his team for getting us up and running on these hot summer days.

I no longer feel comfortable recommending their AC services. After a recent experience with much confusion, incorrect billing, missed phone calls, several unanswered messages, wrong addresses, etc, I have lost faith. Customer service MUST be a priority for any company no matter how large. When that is lost, customers will go elsewhere.

I had an excellent experience with Ferran Services & Contracting when my landlord hired them to repair a really messed-up shower dial & valve assembly. The landlord had previously hired someone else, and that guy came in and basically gave up with the excuse of not being able to find the right parts. Ferran was then hired, and their guy came promptly and professionally and now my shower looks BETTER than it did before work even started, and it actually works properly.

I was particularly impressed because we hit a small snag in the repair job due to some crappy construction in my apartment and a shutoff valve that wasn't working quite right. The Ferran employee handled the problems calmly and methodically, including dealing quite courteously with the maintenance guy from my apartment complex, who was a total jerk to the Ferran plumber.

All in all, my experience with the Ferran Services & Contracting people that I worked with was probably one of the best professional service experiences that I've ever had or ever heard of.

This company is terrible. Service was through my come warranty company. No follow up. Called them 4 times and never returned call, even after they kept promising. They lied that the warranty company would not authorize service. Finally warranty company assigned another vendor and other vendor found issue right away and repaired. Ferran has NO customer service