Total Comfort

Our technician was friendly, knowledgeable and efficient. He had some tips for us for helping to keep our system running well for years to come. We were extremely pleased. Service: A/C system maintenance

Total Comfort should hire, or train, HVAC technicians to actually educate themselves about what type of A/C systems they're going to work on before they arrive at the customer's home. It'll go along way in fostering confidence the technician knows what they're doing.

John Steele was our total comfort tech today! He was punctual, professional, and polite. He identified the problem with my circuit board quickly, and was very knowllegeable. There were a few other electrical issues around the house that he tended to, as well, that werent emergent or why he was even there! He went above and beyond and after my experience today, i would definitely recommend total comfort to friends and family. Thanks John!

Daniel was great. He was even a little early. He has to order a part for the pool heater so the job isn't complete.

Our HVAC system stopped working on Wednesday night. We called early Thursday morning to make a service request. That afternoon, a technician arrived and quickly identified the problem. While he couldn't make the repair, the part that is needed is expected to arrive tomorrow morning. We will be up and running in short order. Service: HVAC system repair

Very complete and professional service. Technician arrived on rime as scheduled and provided very thorough semi-annual maintenance of our heating/air conditioning units. Services: Heating system maintenance, A/C system maintenance

I've had this company replace my air ducts, fix the wiring for the thermostat, and come out for a few service calls. Every time they've been punctual, courteous, and professional. Any issues I've had they've corrected, even a year after the original service was performed. I was only using them for a/c but now I will include all of my plumbing and electrical work. I'm extremely satisfied with Total Comfort.

I chose this company because of the great reviews on Google. I would say that the work got done but they were not as easy to work with as I was expecting based upon the many favorable reviews. The service call did not start well. They did not call 20 minutes before as asked so they just arrived. We had to make arrangements to have someone meet them so that caused some confusion that could have been avoided.

Our HVAC system needed a new motor. The tech described how "expensive" the motor was without actually giving us a material and labor breakdown of the estimate. These days everything can be verified on the internet. So the motor can be purchased for $500.00 (free shipping) and they charged over $1100 total for the job. OK. Maybe they overpay for parts.

I don't know. But most companies of this size buy wholesale which is usually cheaper than the consumer can purchase. It took less than an hour to install the new motor. So the rate for HVAC work is somewhere between $250/ hr to $400/hr not the $100 or so they charge for service call labor rate. In addition, there was some confusion around crediting the first service call to our bill but, it turns out that was only if we purchased a whole new system.

Both of the people present at the first service call heard it that if we went with them to do the repair that they would credit the first service call. They would not budge at all on the $100.00 charge on an over $1100.00 bill that took less than an hour to install a $500.00 motor. The bill is not itemized with parts and labor so they are able to hide their actual split between what the markup is on parts and what they actually charge for labor. I don't know the actual profit associated with this job but, it seems these days, many companies are willing to gouge their customers. You decide.

Total Comfort has done AC Installation and electrical installation for our residential home in Daytona Beach on Fairview Ave. Fair price. On Time. Professional. Receptionist knowledgeable. It's been a pleasure. Five star company. Thank you Total Comfort. They did it during covid in the hot summer months. No one else wanted to do it. Tough job they made easy. Thank you again!

execellent maintenance by your technicians

Scheduled service call supposed to be 9-11. Showed up at 2. No courtesy call to explain. Two technicians showed up, neither wearing face masks.

Caveat Emptor - "Let the buyer beware." I have been with this company for 20 years, but in the last year something has gone awry. For my latest maintenance checkup, I re-arranged by schedule to accommodate their request for an 8-8:30 a.m. Saturday appointment. Their technician showed up 20 minutes late -- at 8:40 a.m. -- with a poor excuse for a mask hanging around his neck.

I had to tell him to put it on. He replaced the air filter, with one I provided, and installed it backwards. He did not check the heating unit, although he spent 35 minutes in my basement looking at it. After he left, I checked the filter and re-installed it properly. When I tested the heater, it was no longer working (it had been the night before).

I was told another technician could come out, but no sooner than 5 p.m. and would call ahead to let me know when he was on his way. He showed up at 4 p.m. unannounced. The problem was the thermostat, which the earlier technician would have known had he checked the heating unit. I was charged $240 for the new thermostat, which retails for around $50.

Upon calling the company, I was told the extra $180 for the thermostat was for an extended warranty I did not want or ask for. The total bill for the thermostat, which took 15 minutes to install, was $454. I can only assume that the company has changed hands or gone through some sort of managerial change. I won't be doing business with them in the future.

Too bad for them, since I need to replace both my heating and cooling units in months to come. Although I contacted both the office and billing managers neither one returned my calls.

I needed a new a/c system for my condo. When I called them they sent a sales rep out later that day. But he never got back to me with a price. even though I called him looking for it. Nine days later I still haven't received their price. I'm afraid what their service would be like.

Call Dan Monday to get someone out for a new HVAC unit the gentleman told me he would be out Tuesday he called Tuesday and said he definitely be out Wednesday and that is the last time I heard of them very unprofessional not even a call back and now today is Friday and not even a call now I would recommend not using these guys as services

They came out to repair my 4 year old Generac generator and wanted $1600 to fix it. They said the part was NOT under warranty. Wrong, the unit is still under the 5 year warranty. I went to the Generac web site and they are NOT listed as a certified expert repair company for Generac as they said they were. Called a certified Generac repair service I found on the Generac web site.

The certified company identifies a different problem than Total Comfort was going to repair. The part is $1200 and is covered by the warranty and the repair for labor will be $600. Wow! I would NOT recommend or trust Total Comfort to repair anyone's generator. This is not good business.

George did a wonderful job of installing a new shower head. Kept everything clean. Checked all of the other fixtures in the house and adjusted a toilet to flush properly. I will use the company again.

My wife and I are constructing a new home and I have left two messages and went to their office located on US 1 to have a salesperson contact us. The office person I met with, was polite and seemed genuine, however it has been over four weeks later and still no one has contacted us. If this is represented of their customer service I would not recommend this company to my enemies much less my friends.

This is a great company that covers every thing for your home. I have used them for all of there services including electrical, gas, plumbing and AC. I have even used them for there duct cleaning service recently. For Electrical I ask for only John Steel. He is a great person who really knows his stuff. He recently had to spend the entire day at my house correcting things that my builders Electrician did that I was having problems with.

I wish I would have used them exclusively when I built since most of my problems have been correcting what the previous A/C Company, Electrical Company and Plumbing Company. It is also great when you need to mix specialist. I have needed this a few times and it can all be coordinated at one location. My next project will have plumbing out at 9am to install and isolator kit on my tank less hot water heater that should have been done when it was installed.

The tank less specialist will be out the same day after they are done to service and de-scale it. I even had one project that needed Electrical, Plumbing and Gas all at the same time.

Excellent Co. to call for Plumbing problems as well. We had a collapsed drain pipe under our block home. After not having any success getting any other big named plumbing companies to come give us an estiment for over a month. I called them and a sweet lady by the name of Debbie assured me they would be out that day. The plumber James showed up as promised and said they could fix it and estimated it at the same time.

They showed up on time as there were 4 of them and worked through the rain. That really impressed us! The job was done the next day and now we're just waiting for the city to send an inspector. The city dragged there feet on passing the inspections, so i called to find out why and the secretary blamed it on the plumber saying they hadn't called them to say they were done. Called Total asking them to call the city. Debbie informs me that they called that morning.

Sad but true fact. The city has earned the reputation that they deserve for being liars to the community they are supposed to serve. They say you can't fight city hall but if everyone did they might do a better job in running the best city possible to avoid a disappointed public. Thanks to Total Comfort for a professional and competent job. I hope this helps many in the Daytona Beach Fl. area.

Called total air when I had been taken by Ocean Air who is not licensed as I found out later, Had been without air for weekend and was very hot. They were in my building when I asked if they can look at my unit and see what is going on since OCEAN AIR supposedly fixed my unit and charged me 300.00, Unit worked for 6 hours and could not get a hold of that company again.

Total Air went up on roof and told me I needed a Schreader Core, which I told him that was what the other guy said from Ocean air. Also both company's had to add 8 lbs of r22 to the unit witch meant the unit was totally drained. I was happy to see they fixed it right. WRONG, 6 hours later warm air coming out of vents. Called them back the next day and a new guy went up to look, Now he tells me I have a major leak in the accumulator.which must have been leaking all along with the Scherader.

Total 535.00. No one offers my money back or is willing to take off of a new unit. Needless to say I am very disappointed in Total air, for not trying to help me out when He gave me an estimate for almost 5000.00 for a new unit. Nothing was said about the 535, had he offered to deduct that, I may have gone with them, but went and found a great company in flagler to put the very same unit and treat for salt water for 4100. Will write a review on them when they get finished. Also they are doing the very day they gave the estimate. C Randall