Patriot Enterprises

No one likes a water leak and for sure no one likes it when you have costly repairs. I had an emergency over the holiday weekend. The owner and his wife came to my house without hesitation and was able to identify the issue. They immediately were able to get me on the schedule to repair the water leak. Chris and Marcus were my main technicians and they were amazing!

They were professional and worked nonstop until my issue was resolved. During the repair process the owner and the owner son both came by to check on progress and to check on my family. The communication throughout the project was top notch! Patriot Pros even provided me pictures during every step of the repair process so I could have a detailed account of what they were doing and why. I now have a plumbing company I can count on! Thank you Patriot Pros!

We are very pleased with our new boiler system that was installed and other plumbing repairs preformed by Patriot Pros. Javier is the best! So knowledgeable and experienced. His staff are all wonderful, helpful, clean and professional. They installed our new boilers quickly and did a beautiful job. We were able to leave town on vacation without worry one day later. We have an older home with natural plumbing issues and they have taken care of everything to our satisfaction.

The owner and his partner, Jeff, arrived on time. They were professional, placed covers over their shoes, were courteous and polite. They explained what they saw in the furnace and were very thorough. I will always call Patriot Pros when I have a concern about my furnace or A/C. I was pleasantly surprised by the amount they charged for my service call. Thank you both for the great service today. I will be recommending Patriot Pros to family and friends :

After an unexpected schedule change, and within an hour of calling to schedule an estimate, Frankie showed up and was very professional and personable! After his inspection, he discussed options that were available to me. Could not be more satisfied with the expedient service (even though it was not an emergency). If you are looking for professional work, and done right, Patriot Pros should be your only call.

Javier and Hugo are true professionals. They presented all of the options for my plumbing repair and followed my wishes even though it was a stopgap measure. No pressure for the more expensive options and offered to advise me when I am ready to do the larger job. Couldn't be happier with the service. Very personable. Patriot was able to send them out same day since I was going to be going out of town. Will definitely call again and ask for the same crew. Thanks!

Once again the team at Patriot Pros knocked it out of the park with their responsiveness, professionalism and expert service. We had plumbing troubles and they were the only company out of four we spoke with that not only diagnosed the correct problem, but offered viable solutions to adequately fix the problem. Franky and Chad were our service techs that went above and beyond to ensure all issues were taken care. They took the time to keep us updated on their status and educated us upon completion of all work completed. Would highly recommend the team at Patriot Pros.

My wife and I both work in industries that take great pride in customer service. We cannot say enough about Patriot Pros customer service! From the dispatchers, to the technicians. Everyone was extremely fast in response, clear in their communication, and extremely friendly and professional. We enjoyed having them in our home and we will definitely be using them in the future. You have our business and our referral! Thank you Patriot Pros!

I called Patriot to have them come fix my furnace today. They came right out & Chad began checking the furnace for the problem. He had to clean a small part on the furnace to get it working right. I was convinced it was the thermostat, but I was surprised that it was this part on the furnace that needed his expert maintenance! What a great experience I had today observing him do his totally professional maintenance check on my furnace!

While he was here he also corrected the way the excess water flows away from the furnace from the air conditioner as well! This is the second time I have had to call Patriot in the last month for various problems with this house & I am completely satisfied with the way that they have resolved each issue. From the time they answer the phone, let you also know that the technician is on the way, the way that they arrive at your door & the way that they correct the problem - they are top notch in the business!

I have had many other companies perform work here & I am going to call Patriot Pros back next time I have any issue! I highly recommend them to anyone experiencing a plumbing, heating, electrical or any problem with sewer as well! Good job Patriot Pros!

My boiler needed service and certification for home sale. I called and was quickly scheduled for service, there was a delay on arrival time but they called to let me know. I am sure that thee delay was caused by the outstanding service they provided to the last customer. Javi (the owner) and his son came to my house and did both what I expected and much more to ensure that I was happy.

They are never rushed and want to make sure you are happy before they leave. I will always recommend Patriot Pros to anyone that needs service. Call them today and find out what a great company this is.

We have now had two great experiences with this company (and I'm picky!). From scheduling, to communication on estimated arrival, and to the actual technician visit- I've been very happy. Everyone is professional and friendly. And both times turned out to be such minor issues. that we didn't even get charged. I was shocked! I appreciated the advice they gave us on what we did have going on. I will definitely be using them again for any other home issues we have. Thanks!

I cannot tell you just how happy i am with this experience. Incredibly fast response and onsite visit. Great communication about who was coming and process. Very fast response to replacement. Wonderful nice people who visited and did the work. Patriot Pros will be my go-to company going forward. Thank you! 53 degrees inside to 70 degrees in 1.5 days.

Amazing attention to detail and very high quality workmanship. Great personalities and very conscientious. Zach and Marcus went out of their way to educate me on what would be done, gave me the price first, and executed very well. I absolutely recommend this company and it's water heater product line. Service: Install water heater

Sean Frindethie with Patriot Pros did a great job repairing our furnace and humidifier. He checked the work closely and took added measures to make it better before he left. I have used Patriot Pros for many years and highly recommend them and Sean!

I called them because they were close. The outside hose valve leaked when turned on. They wouldn't give me a price over the phone except that it was fair flat price and the plumber would evaluate and quote me a price onsite. They came over later that day. The plumber said all we needed to do was turn off the water, cut the copper pipe in the downstairs and insert a new valve/handle( this is a $20 part).

He said it would take about an hour maybe a little longer. Then he told me the PRICE! $1845. YES you read it right Eighteen Hundred dollars! I should have checked the reviews first! I told him to get lost. I had 2 other quotes from $350-$500

They were great explaining everything they were doing and very up front with cost Zach and his team are the best. We needed emergency service and they got it done very fast. We will definitely us these guys again Service: Repair outdoor systems

Great service done efficiently. Very straightforward and respectful to the customer, I would highly recommend Patriot Pros if you have an issue with your furnace, or need a new one. The installers were a pleasure to deal with, and cleaned up afterwords. Service: Install heating system

These gentlemen were exceptionally professional and prompt. They exceeded my expectations. I would use them again. Service: Installation

Chad and Shane went above and beyond when installing my new furnace. Not only doing the work I had hired them to but also improving peripheral pieces left by past homeowners. The original technician that responded to my service call, Javier, was incredibly helpful and explained the issues with my furnace in a detailed and easy to understand manner. I will definitely be using Patriot Pros again in the future!

Had full house plumbing checkup and winter furnace clean and check. These guys are awesome! They are so professional, knowledgeable and dependable. So glad we gave them a try. We will always call them now for our needs! Services: Heating maintenance, Find & repair leak, Repair toilet

Great group of people all around. Office was very responsive to return my calls and keep me updated regarding technician availability. Chad Pruitt (technician) was absolutely awesome - very knowledgeable and I appreciated his feedback and suggestions. Patriot Pros is absolutely the best HVAC company I have ever worked with - I will never call anyone else for HVAC repairs, and I will always recommend this company to anyone that needs this type of service. Thank you Patriot Pros for all of your help - greatly appreciated!

I'm sorry to have to leave this as a review but. I've been using Patriot Pros since moving to Colorado and I've always been pretty happy with their service. However, the last few times - where I've spent close to $40K on different services - the scheduling and communications have been VERY sorely lacking. This time in particular, I was supposed to have a plumber out on Thursday.

By 5pm, I was calling asking when the technician would be arriving. I know from experience they can work later in the day. I was told by the person answering the phone that the service had been completed that morning. Crickets. I mean, seriously? I'm calling asking when they'd be coming and you're going to tell me they've already been?

When I had my heater repaired, the technician also installed a new thermostat and didn't connect it to my air conditioner - another call. I have been a loyal customer and, in fact, belong to their priority "club", for which there's an annual fee. I will NOT be renewing that program again.

Castle Rock, CO - Techs are very, very friendly. NEVER USE THIS COMPANY. They so over-charge you it is ridiculous. Our A/C fan motor went out - $108.00 on GE website. They charged us $1,800 to install the new fan motor which literally took them 20 minutes (and this was after they first quoted us $2,400.00 but could give us a "discount" of $600 - gee thanks!). Tried to up-sell us for a new AC/furnace system costing over $18,000 as well as new water system, etc. Told us all the things wrong with our system to try and sucker us into a new unit.

We wanted to do this ourselves but it was 103 degrees outside for the next few days and ordering the part on line was going to take over two weeks. We caved and had it repaired. STAY AWAY FROM PATRIOT PROS UNLESS YOU DON'T CARE ABOUT THROWING YOUR MONEY AT THEM.

Patriot Pros came out and did a $425 repair to my shower head. WIthin 2 months, the leak came back, this time worse than before. I called and they scheduled me for someone to come out on a week day between the hours of 11-2. At 1:45 I call them to find out where the plumber is at, as I took a vacation day to be at the house for this repair and they told me that they were backed up with issues due to the freezing temps and couldnt get to me until Friday.

While I understand the freezing temps and people needing help, the deep freeze happened on Sunday and they have such little respect for their customers that for them, its okay to miss an appointment 3 days after the event, and not call their customer to allow them time to adjust. I had to take PTO to be at home for this repair and they couldnt even notify me that they werent going to make it, I had to call them to find out.

Then when I asked when they could come out, they told me Friday, and when I said that I couldnt take another vacation day, they told me that the weekends were reserved for emergencies and they couldnt reschedule me for those days. Absolutely the worst customer service and they obviously do not stand by their warranty.

Wish there was a negative star rating. The only reason this is getting 1 star is because Yelp requires a star in their ratings. I ended up dealing with Javier Hoggard who said he is the owner of the company. Be very careful of this guy he is extremely shady and unethical. Long story short. An electrician came to my home to install wifi light switches.

After the election left, 2 3-way circuits had issues. So a week later Javier showed up with a new electrician and he wanted to charge me over another $1000 to fix what his electrician screwed up the first time. Claims he was just trying to make sure I got a fair deal and insure he could pay his employees. Yes you read that right! We had a 30 minute argument and I almost kick this schmuck out of my house.

He finally agreed to just fix his errors for no charge. It literally took them more than 6 hours to change out 4 light switch all because Javier came to my house uninvited to try and sell me more services than I ordered and to call me unethical for not paying him almost the same amount of money to do the job correctly, and the new electrician that came to my house just fumbled around and honestly didn't really know how to change out a light switch. And. he had no clue how to fix my flood light that won't turn off after they installed the light switches.

I ended up just telling this guy to leave and will have to hire a new electrician to fix what they screwed up. The only reason Javier Hoggard came to my house uninvited was to make me pay double for work completed and to sell me a $22,000 water heating system which had nothing to do with fixing light switches. Patriot Pros Plumbing, Heating, Air & Electric is complete unethical trash! Consider yourself warned!

They charged me $2200 for a toilet install. I called a number of other plumbers in town to get a bid after I felt I was unfairly charged, and the next highest bid from other plumbers in the area was $700. When I called to get some clarification on the invoice I was told to talk to the installer. I did, and he told me he wanted to be honest and felt bad quoting my team that high, but he doesn't set the pricing.

He also let me know he had the receipt for the toilet which was $400 when I called their office to ask them about the addition $1800 I paid I was told: "they don't claim to be the cheapest, and they don't have access to an invoice to give me specific line item costs." I of course understand you get what you pay for, but 3X the amount is absolute robbery.

I never write negative reviews, but after our experience with Patriot Pros, I feel compelled to in the hopes that it will prevent someone else from being screwed by this company. We hired Patriot Pros to install a new well water pressure tank after our 30-year-old one failed and flooded our basement. My husband purchased the new tank on his own, so all they had to do was take the old one out and put the new one in.

The estimated cost just for the installation was over $3,000. (We know now that that cost is insanely high -- a reputable plumber would have charged less than $1,000.) Two workers were here for several hours, all the while assuring us that things were going as planned. We were a little nervous, as the lead installer had mentioned casually that this was his first time installing one on his own.

They got the tank in and turned it on, and water began spurting out of the wall. The pipe from the well to the house was now damaged. Patriot Pros immediately blamed my husband for having turned the water off the night before, saying the pipe had likely frozen and burst. Never mind that the pipe is four feet underground, and the coldest it got the night before was 20 degrees, after a week of weather in the 60s. (We'd verify later that the pipe never froze.) Later that same evening, Patriot Pros sent another technician out to assess the pipe and give an estimate to replace that.

Mind you we have already paid over $3,000 at this point and still do not have water. Since we've already paid so much, Patriot Pros is offering us a 10% discount (said the technician, "this never happens -- the owner must really want to take care of you!") to replace the pipe, totaling $9,000! We said no way and showed him the door. The next day we had a local excavator and plumber come do the work for $1,600.

He even used a missile bore to avoid tearing up our walkway, an option Patriot Pros would have charged extra for. He also tightened the pipework on the tank that was leaking as soon as the water was connected -- Patriot Pros had installed it wrong. Long story short: avoid Patriot Pros at all costs! They literally cheat their customers out of thousands of dollars, betting that homeowners aren't knowledgable enough about plumbing and HVAC to call them on it.

While finishing our basement, we noticed a slow leak in the ceiling. We called Patriot and they fit us in after-hours and fixed it that evening. As we are past, loyal customers, they didn't charge us. Thank you! I will refer friends!

The people my wife dealt with were very knowledgeable and friendly. The HVAC inspection and work was in line with pricing elsewhere, but the plumbing pricing is another story. My wife was charged $1000 to have a pressure regulator replaced. They do not break down pricing on their quotes. After all was said and done, it took less than an hour and the part was the exact same part number you can get at Home Depot for $80. Live and learn. Definitely get multiple quotes.

Complete rip off. Do not use these thief's! Went from a leaking toilet ring to a $10000 project. Tried to take complete advantage of aging parents. Would give.5 stars for coming ontime.

Don't use this company. They over charge, don't do the work they charge for and then try to sell you a new system when it's not needed. We had to hire another company to actually do the work and they cost half as much. Patriot goes to all the Castle Rock town events trying to look good but they don't do what they say. I should have listened to other reviews.

Tried them some years ago while I was out of town and furnace stopped working They did not fix the problem and tried to sell the wife on an entire new $8000 water heating system - nothing to do with the furnace I did eventually find the furnace problem using another provider (Nytech HVAC) who found mice were getting into the exhaust vent and fixed it with $10 of wire mesh.

I called Patriot Pros to ask if they would come out and check my water heater because we had no hot water. They came out on a Friday and Xavier, the owner came out and gave me an estimate of $3,600.00 plus for a new water heater. I didn't think I'd need a new one since Patriot Pros installed my last one about 9 years ago. I asked Xavier if I could get a better discount since I was writing a check, and he said he'd give me a 2.0% discount. Seriously?

I personally don't think I needed a new water heater and then he stated I needed to replace a water spicket that was out front of my house, and I said why, and he said that the water was leaking and could get into my walls and flood my basement and cause mold, so I said okay, and asked how much that would be and Xavier said $950.00 and I said, absolutely not, and he said he would give me a discount and would drop it down to $500.00.

They are a complete scam. They said they charge $500.00 an hour for their Master Plumbers to come out. The plumber who came out spent 1.5 hours here, and charged me a little over $3,600.00. For a returning customer, you'd think they would work with you on discounts, yet they don't. I do not recommend this company at all.

I would give 0 stars if I could.had a 10-12pm appt time.my husband called a little after noon and was told it would be 45 minutes.345 we finally get a call saying they have to reschedule. A day off of work for nothing. I'll go with a more reliable company.

The good experience starts with scheduling. The team was extremely nice and informative over the phone and understood that my heater going out meant that my condo was freezing and personally I hate the cold (but love Colorado). I worked with their dispatcher Jaime and she called me not only to schedule, but to give me a timeframe of when Javi would arrive.

She then called me to let me know he was on his way. Her last call was a 10 minute warning. This was awesome! When Javi arrived my great dane went right up to him and wanted to play.which means he's a good person.she can tell.trust me. He also loved her.dog people are the best people. So good start. Overall, Javi diagnosed and fixed my heating unit (which come to find out, the last company completely screwed up). He even installed my Nest which the last company said was not compatible. Great people and great experience. Highly recommend.

Patriot pros came to one of our rental homes because the air conditioner wasn't working. They told us that: 1) We needed a new air conditioner because ours is "old" 2) Stating a 2nd option was a temporary fix by replacing the motor as well as telling us our motor was installed incorrectly. 3). They sent us pictures of a motor stating it was ours showing proof that it needed to be replaced.

The picture they sent was not even our motor! Their quote for this "needed work" was $1500+ to install a new motor, and $10,000 to install a new air conditioner! Our house is only 2200 ft.. Luckily our son has been an HVAC technician for over 17 years. he has worked in both commercial and residential. We asked him to come look at the unit and he immediately so that the wires to the motor had been cut by the motor fan, which can happen. He fixed it in 10 minutes with two wire nuts and a zip tie! He said there was nothing wrong with our motor or our air conditioner. Beware of this company!

About a month ago I had a problem with the sink in a first floor bathroom. The guy from Patriot Pros came out to fix it, and it turned out that the only thing that was wrong was a loose faucet fixture. He would not accept any payment for the service call. I know very little about plumbing, and he gave me a couple tips on how to make sure the problem does not happen again.

The negative reviews that I see on Yelp in no way reflect the high level of service and professionalism that I experienced with Patriot. I feel very grateful to have this company in our community. Benjamin Lyng Castle Pines Village

One star is generous! To be fair, this happened a few years ago so if ownership has changed, then the new owner shouldn't be held responsible. My furnace stopped working a few years ago and I called Patriot because they were on Tom Martino's referral list. The repairman inspected my furnace and told me I needed a new furnace which would cost approximately $4000.

I politely showed him the door and called Time Heating & Plumbing. The tech from Time literally walked to my furnace and pressed the reset button, cleaned my furnace and charged me $165. He showed me what to do if it ever happened again and told me what filters to use for optimal performance. I will forever be faithful to Time.

If I could give less than "1", I would. Repair needed, leaking toilet. Common repair. To fix toilet: Patriot wanted $1177, replace a 5 yr old Kohler toilet. 2nd toilet, to fix a difficult flushing lever, Patriot wanted to replace toilet, 7 yr old Kohler toilet. I declined both repairs; paid the $69 service fee. My Master plumber fixed leaking toilet, $125, took less than a 1/2 hr to fix; Patriot spent more than 1/2 hr sitting in my driveway before & after service call.

My Master plumber never mentioned replacing toilet. I suspect we were overcharged for sump pump replacement. Concerned it will not work or that they will stand behind their work. The owner's son did the sump pump replacement. He seemed professional, honest? I trusted Patriot because they advertised in St Peter Catholic Church bulletin. DO NOT use these people. Janet J