Rincon Air & Heat

I called Rincon at 3 pm on a Friday for air conditioner diagnosis on a very hot summer day and they sent someone over within 10 minutes. The technician Steven diagnosed the issue and charged the freon. The issue was fixed by 4:15 pm same day and the price was very reasonable. Steven was very knowledgeable and polite and answered all of my questions in detail. Overall excellent experience and would recommend. Will update review if any issues arise.

Had to call Neil owner and thank him for leaving a portable unit yesterday when they were called to fix AC Thank you again for an excellent service above and beyond Service: A/C system repair

Our AC unit was 25 years old and on it's last legs. We shopped around and spoke with 4 other Tucson companies. Estimates ranged from high to low. One guy took a look at our house and decided it wasn't "properly ducted" when it was built, and anything other than a single stage unit would be overkill and a waste of money. One of our issues with our old unit is that it is a single stage AC and loud.

I called John at Rincon Air about this and he thoughtfully responded to the question without disparaging the other company. I appreciated his straight forwardness. Based on this interaction, we chose to move forward with Rincon Air and bought a two stage unit despite the claims from the other company who tried to steer us into a Bosch HVAC system that cost almost $20,000.

The installation crew came in and quickly removed the old unit, and installed the new one. The crew was professional, courteous, and friendly. We are thrilled with our new AC unit. It is quiet, it is much more efficient, and cools our house so much better than the old unit. With the cooler nights we have right now, we can run the fan in stage one, where we barely hear the system. Night and day difference! We highly recommend Rincon Air.

Rincon Air Conditioning & Heating was a breath of fresh air when we needed an HVAC system installed in Tucson. We had just experienced a horribly unprofessional situation with another HVAC company in Tucson who removed our AC unit during the peak of summer and THEN told us the next day that they did not have the unit we had ordered from them. Rincon came to our rescue and not only had the equipment we wanted in stock but provided responsive and thorough service from start to finish.

Our Rincon sales representative, Neil Chamberlain, was fabulous to work with and is still responsive to answering our post-installation questions. The Rincon installation team was also polite, conscientious and thorough, from the removal of our old system to installing the new one. Rincon may not be the cheapest company to go with in town, but we learned our lesson that cheap doesn't mean good quality. Rincon was worth paying the extra money.

Very happy with Rincon. We bought our unit from Rincon and today Ben did a maintenance check-up under their 3-year warranty agreement, all is well. Thanks, Chamberlains to you and your employees. Here's to many more years of great service. Services: A/C system maintenance, Heating system maintenance

Rincon Air installed my new A/C unit several years ago and has maintained it since via a service contract. The folks who come out to do the service have always been conscientious, clean, polite, and knowledgeable. The one time I had a concern, I had an immediate response. I'm so glad I switched from the other company. Service: A/C system maintenance

When it comes to replacement of a major household system we have to look out for ourselves. After researching dozens of companies online, I selected 6 vendors in Tucson to provide bids for complete HVAC replacement. Each had different thoughts and approaches Hands down, Rincon AC delivered in every sense of the word. State of the art equipment; a stellar installation team who truly seem to enjoy their work; a willingness to answer my unending list of questions throughout the entire process; and appropriate pricing The installation was well coordinated and the entire process was incredibly smooth from start to finish.

The installation team was respectful of my dogs taking caution to ensure they did not run as they came in and out of the house Kudos to all of management as building a team of this nature starts from the top down

Always excellent. I called first thing this morning because of an AC issue. Buddy arrived early in the 9-12 window and identified and addressed the issue (blown fuses) quickly and thoroughly, and also answered maintenance questions and prevented a refrigerant leak. Highly professional, and reasonable prices too. Thumbs up! Services: A/C system maintenance, A/C system repair

Our AC went out late on a Friday. They had someone there within 90 minutes. Buddy helped us understand what the problem was then gave us repair & replacement options -- no sales pressure at all. Opted for a new unit. Prep work was done first thing Monday morning, new unit installed by Tuesday afternoon. They even loaned us a portable unit to get by over the 4 nights we waited.

Everyone start to finish was professional. They sold us a high quality, name brand unit that's much quieter & more efficient than what we had. Highly recommend the team at Rincon!

I've been using Rincon for many years, both for inherited HVAC and new installations. They are responsive, (very important in our desert climate) courteous, will explain what you need to know, and with minimum fuss, get the job done. Their services are thorough, and the guys in the office are long standing team members. The service techs are a pleasure.