Technical Hot & Cold

I called to verify the part was correct for the application and the sales staff was very helpful. I then ordered the part overnight expecting to see it in a couple days. Sure enough it was there by the next morning. This is amazing considering I live in the middle of nowhere in West Texas and they are based in the Detroit area. Excellent service. Many thanks from myself and my family!

Needed a replacement filter and filter door for my A/C head unit / air exchanger. At first I made the mistake of ordering from a cheaper supplier, whose website said all parts were in stock. They took my money but after weeks couldn't tell me when backordered parts would be available or why in stock parts hadn't shipped. Instead I called Technical Hot & Cold and was answered by someone who confirmed the number of units in stock and compatibility. Ordered that day online, shipped the same day and was delivered within the timeframe for ground shipping. Fantastic service, I would be using you again but hopefully I won't need to!

I simply purchased a part for a Carrier split unit. I was impressed with the packaging. A wooden frame protected the large plastic access door and it arrived in perfect shape. Shipping via ground was a little slow, but I didn't need it in a hurry. It arrived on time and undamaged.

This is the only company I will ever call for any of my HVAC issues. Brendan was the technician that came to my house today and he was great.very efficient, knowledgeable, and friendly. Between the amazing technicians and the reasonable honest pricing I can't say enough about this company. HIGHLY RECOMMEND! Service: Repair HVAC

We're a new business, and to have our heat go out immediately was horrifying. Their tech really saved the day, we loved how they fit us into their tight schedule and made a real business relationship with us. We'll definitely keep them on file. Services: Repair HVAC, Heating equipment repair & installation, HVAC system repair, Heating system repair

Very professional, excellent performance in delivery of the product ordered along with a very communicative and responsive tracking service that really assisted in getting the product to assist in the maintenance task at hand. I would recommend TH&C for their excellence in service! -- Prasad Services: Heating system maintenance, HVAC system maintenance

We hired Technical Hot & Cold multiple times and highly recommend them. Jon goes above and beyond, is extremely knowledgeable, and communicates what he is doing every step of the way. He made sure that we understood what was going on with our furnace and even took the time to explain how the various parts function. He genuinely cares about his customers, answers questions with confidence, and is very professional.

The technician that came out was very professional and courteous. Give us a quote for the motor that seized. I asked if I can put down 3/4 of the quote down and be billed the next month for the remainder part of it and they said no. I know companies I have the rules and regulations but we're in Winter right now I'm using my stove to heat up my house. I am handicapped. I just wish there was more companies out there that would help the little people. Will not use this company

Ordered 2 furnace parts on line. Circuit board arrived and worked when installed. The gas valve didn't get shipped. Emailed THC 4 times regarding the short shipped item. Absolutely no response. This demonstrates that this organization is very unprofessional and unethical. Recommend to shop in person only as a last resort. Do not order parts online.

Charles from THC was very professional and courteous from the moment he arrived to the time he completed the repair. Once I described the problem, he stated what the possible issue could be. He verified the problem, and went to work on ordering the part. Once approved, he had to go pick up the part, and returned 10 minutes before his estimated time.

He replaced the part, showed me the damaged part and the new one and explained what broke. He explained radiant heat and the timing to warm up my home. Thank you for the prompt service, I am enjoying the warmth returning to my home and in time for the start of the holidays.

I had a major issue with one of my coolers In my restaurant. I called them up after looking on Google and got an appointment for the next day ....they showed up on time and did the job and less than an hour. She had some friendly tips and was very courteous and clean....I highly suggest the technician Ryann she was Very knowledgeable and very courteous. I recommend this company and if we ever have a problem with our other coolers I’ll be calling them again. Thank you again Ryann and THC.

Best Heating and Cooling company in the area! My sales person, Bob C, is great. He always provides prompt friendly and professional service, and at a fair price. Their technicians are knowledgeable and I never have issues with any of their installs or repairs. If I'm in a bind I know I can call Bob and he will make it happen! Highly recommend them for your heating and cooling needs.

I recently had my 26 yr. old furnace cleaned and inspected as I do every year prior to starting it.The gentleman that performed this task is someone who I have used at the two homes that my family and I have lived at in Canton for about 14 yrs.At this time he recommended that it was time to replace my furnace .He is a RUUD authorized dealer and told both my wife and I that if we don`t replace it this year that we need to install,at least,3 carbon monoxide detectors in the home.He gave us a price on a new RUUD furnace,air cleaner,water heater and humidifier.The cost for everything was around $4700.00.I then did my homework and found that RUUD was a highly rated furnace by Consumer Reports and so I contacted ALL of the authorized dealers in my area and scheduled appointments at my home for estimates.I received various estimates from $3700.00 to $5400.00 for the SAME furnace,humidifier,air cleaner and water heater.I listened to all of the sale pitches which were pretty similar in context but with different deliveries,but they all sais that I would save from 40%and up to 60%on my heating bill the first year with my new High Efficient furnace............and then there was Chris.

Chris Lind of Technical Hot and Cold informed me and my wife that it would take years for us to notice a substantial savings in our heating bill and that putting 3 carbon monoxide detectors wasn`t necessary and basically shot down all of the fear mongering that the other dealers spewedour way.Chris was honest with us right from the start and we sat and conversed for several hours.He was so engaging!!I told him that he should be a motivational speaker.When it was time for him to leave he complimented our Art and Pictures in our home .We walked around and showed him all of the Artwork and he just marveled at some of the Artwork.He ended up staying an additional 45 mins. looking at everything and even took pictures!In the end he didn`t secure a sell but did make a VERY positive impression of hinself and his company.

I will know longer be using the gentleman of 14 yrs.to service my furnace.My next call will be to Technical Hot and Cold and I will be recommending them to EVERYONE that I come in contact with who has a HVAC concern.Thank you Chris for your honesty and for being a inspiring man of integrity.

Not only did this company give us the best price, Josh sat on the phone with me for 25 minutes talking through the repair so I could save on installation costs. They are really customer focused whether you need a repair done by their professional staff or want to do the job yourself. Grade A customer service and quality parts. I have A/C again as well!!