Devards

I find this Devard's heat air electric & plumbing company on next door, going by the reviews I contact them and tell them about a house I purchased and its AC system needs the annual preventative maintenance plus flushing its drainage pipe/s making sure its not clogged as the house inspector noted. I call them and explain all this to the lady who answered, she asks me to send them the inspector notes for them to see so they know what they need and what to do when on site, and I send them these inspector notes from the report itself, by now 3 days already passed, I do not hear from them, I call again and the lady answers telling me she needs to speak to the "manager" (so looks like the lady cannot do any scheduling unless go through the manager, a bit weird but whatever) a day or two passes by, I call and lady goes: the manager said he needs to the full house inspector report, and I go I have sent you all the notes related to the HVAC, why the manager wants to see the full report which got nothing to do with the HVAC, what the manager got to do with seeing the full report. 2 or 3 days go by till the lady calls and leaves a message about me being blessed since the manager agreed for the lady to go ahead and put me on their service schedule, when I decided I am not using this company.

They wasted around 10 days of my time and my need, I think greedy companies nowadays they only want to show up at your doorstep to change the AC unit for 15K and do not want to service them for $100, companies and people not looking further than their nose tip and not thinking about their kids future which going to pay for this greediness.

With all the HVAC places out there, how should one choose? Lemme save you some time, and choose THIS place. They answered the phone right away, they were able to send a tech out the same day, and the whole experience was just very professional and A+++ quality of customer service. The tech also answered my questions and explained things to me in a way I could understand.

This country was built on small to medium sized businesses flourishing and this is a PRIME example of such a business that truly does care and does a great job. I should also note that I didn't feel overwhelmed with industry jargon or any attempts to upsell anything, which for me is a MUST. Could not have had a better experience and they have me locked in as a repeat customer.

I like these guys. I will continue to look to them for future work.

Heather is exceptional, she is kind and compassionate. She tries her best to make you feel better in the worst times when your AC's out or your plumbing is backed up. Every time I call I know I will get over and above the standard help. This was my 3 mishap this summer. Bryan the AC guy was great too. I highly recommend Devards for great work and exceptional customer service.

Knowledgeable, honest, fast, friendly, fair and bottom line got the job done. I called the place who installed my AC six years ago. The tech said my condenser was out along with some other stuff which came out to 4K. I called Devard's to get a second opinion. They said the condenser probably was fine and fixed my AC for 525. I now have a new go to AC repair company. I'll definitely recommend this place to anyone.

It's Sunday and 90° outside. I'm sick with a highly contagious virus and then my air-conditioning quits. I called Devard's AC Repair and Carlos was here within the hour. I was honest about being sick and still he came, wearing PPE, and fixed my problem along with fixing another potential problem I was unaware existed. Carlos was honest, professional, fair and just and all around nice guy.

Next time I need to call an AC Company, I'll call Devard's and hopefully I'll get Carlos again. And hopefully I won't be sick . Thanks Carlos for being so chill about everything. Thanks Devard's for exceptional customer service.

Heather is exceptional, she is kind and compassionate. She tries her best to make you feel better in the worst times when your AC's out or your plumbing is backed up. Every time I call I know I will get over and above the standard help. This was my 3 mishap this summer. Bryan the AC guy was great too. I highly recommend Devards for great work and exceptional customer service.

Our AC system went out in the heat of summer, so I called Devard's because I had heard so many good things about them. Carlos and Farest came to inspect my system that same day. In our case because our system was 20 years old, the best thing to do was replace the outdoor unit. I knew I would have to do it one day. They were able to install the new unit within a couple days of my first call.

The new efficient system actually lowered my electric bill and my home is much more comfortable now. I would recommend Devard's to anyone in the area for the quick response time, trusted customer service, and quality professional installation!

I can not say enough great things about the service of Devards. For those locally looking in the Plano area for a plumbing company that is full service and top quality, this is the one. I never really leave reviews, but I wanted to send a quick review because of the incredibly positive experience I have had with Devards Heating and Air Conditioning. The team were quick, neat, and polite. I will continue to use for years to come!

Our air conditioner quit in the middle of the night and my mom was staying with us. I called Devards and Carlos came out right away and fixed it. He was so kind. Thank you, Carlos, for making sure my mom was comfortable. My husband and I are very grateful.

I had a gas line added and run, two hot water heaters replaced and my A/C serviced. I can't say enough good things about their professionalism and the neatness and precision of their work. Thank you.

Their technicians are highly qualified and I never felt I was being sold more than I needed. After 3 years in a row of A/C issues during the summer after purchasing my home I finally ditched the home warranty company and hired my own A/C company to address the problem. Devard's diagnosed issues that the other companies never did and fixed everything within a very reasonable price! I haven't had an issue since! But if I ever do, Devard's will be my first call!

Steve Harvard came out and educated me on my options in a way that was thorough yet easy to understand. Carlos and his team did a great job installing the Trane unit I purchased and hauling my old unit away. They covered my stairs with paper and were very careful as they hauled all the big pieces out of and into my attic. Super nice and polite and cleaned up after the job was complete. I'd highly recommend them!

Can't say enough about the great job Farest, Carlos and his team did replacing our 2 original units. They took the time to evaluate our current units and made several changes to improve the design and performance by adding plenums to both new units and changing out several ducts that were either under or over-sized. They even moved one unit to another area of my attic that will allow better performance and easier access for future maintenance.

After all the work was complete, they left our home and attics very clean. Devard's is a great example of a smaller, well-managed mechanical service company that provides great service and attention to detail.

Wow, just wow! Steve, Carlos and the crew have all been outstanding. When I bought my house last year, I contracted Devard's to replace the 3 AC and furnace units in this house, and I was pleasantly surprised by the level or professionalism and customer service provided. I have since had Carlos install ceiling fans, new outlets and the electric car charger in my garage. I couldn't be happier. I can easily say this is by far the best customer service experience I have ever had in this space, and that is across four houses over 20 years.

Absolutely the best Google search result I could have ever received. I had several companies come out to provide estimates to replace our 2 existing AC units. Steve showed up right on time for our appointment, took time to find out issues we had and really look at the equipment we had and where improvements could be made. He came up with a solution for our situation that was highly competitive and provided a written estimate before leaving.

We set a 2 day install appointment for 2 weeks out and they called ahead and arrived just on time those 2 days. Installation was quick and professional by Dustin and his coworker, overseen by Steve and Carlos. We could not be happier with the results and how comfortable our home has become. We have them working on an electrical problem (not related to the AC) and will be having them replace our water heater in the next several weeks. We have found our go to AC, electrical and plumbing company. Awesome job guys!

Had a very expensive repair 5 years ago. Found out yesterday that the technician had bent a copper pipe to a 90 degree angle rather than put in a proper elbow joint. Guess what cracked? Have been trying to reach management for 2 days with no luck. They need to know when their employees are cutting corners.