Bethke Heating & Air Conditioning

We have been Bethke customers for 18 years. The technicians provide courteous, professional, knowledgeable service and have told us that the company treats them well, which speaks a lot for Bethke's management style. Recently we needed to replace our a/c. We received a quote and the technicians were out the next morning to do the install which was a pleasant surprise since we'd been told it might be a six-week wait.

Maybe we just got lucky but I'd like to think that Bethke looks after loyal customers! We recommend the Energy Savings Agreement which covers annual check-ups of the a/c and heating units to ensure they are functioning properly and safely. Thanks, Bethke!

High quality, professional service from John earlier today. He took the time to explain the diagnostic process, how he knew which part to replace and also took the time to walk me through other aspects of my heating and cooling system. Will be calling Bethke's again in the future. Service: A/C system repair

We needed a new furnace and a new AC unit this year. Each technician we worked with from Bethke was great. All very polite, knowledgeable, and I never felt like they were trying to "upsell" me on a system that was more than we needed. This was an expensive project replacing both our furnace and AC, but the technicians helped me make the right decision for our house. I enjoyed working with the ladies in the office as well. We recommend Bethke for all HVAC work.

They were very up front with recommendations for replacement of my old system. They gave a fair price and wonderful service on installation. They have a great install team and John K was very helpful in making the decision on which HVAC system to choose. Services: Heating system installation, Install AC

We just had Bethke install a mini split air conditioning and heating system in our 100 year old house. Jason did an expert job of recommending the best and most economical placements of the units. Corey and Ridley did a spectacular job of installing the system and cleaned up meticulously without damaging the walls. They were also a pleasure to have working at our house. We are so pleased with the work. I would recommend Bethke to anyone.

We have been using BETHKE for more than five years. Their team has been extremely responsive and knowledgeable. The are quick to respond and troubleshoot issues with ease. The rates are responsible and we appreciate the service contract option. Services: A/C system maintenance, Cleaning

John was professional and friendly, quickly diagnosed the issue, gave me an up-front and accurate cost estimate, and had the whole process of replacing a motor in my furnace done in less than an hour. Would definitely recommend. Service: Heating system repair

We've been with Bethke since the 1990s. They came out on Thanksgiving to fix a 27-year-old furnace. When we replaced it recently, the same guy who installed the 1995 furnace came to put in the new one! How often do you get that kind of continuity? This is a great local business and I highly recommend them. Services: A/C system maintenance, Heating system maintenance, Installation, Install AC

We have been using Bethke for heating and A/C since we moved to Madison 12 years ago after they were referred by a neighbor. everything about this company is professional and top notch, yet affordable. they have been doing our maintenance on a contract for several years now so we never have to worry about remembering to have it done. our furnace was the original (22 years) and they would recommend every year that it's almost time but would never be pushy. once we were ready to take the plunge the process was simple and they were in and out in four hours and we had a brand new furnace that hopefully will last another 22 years. whoever owns this company knows customer service and hires the best people to make sure that is a priority. I'd give them six stars if I could.

Bethke staff did a great job installing our new HVAC. We appreciated that they made it easy. The new system works like a charm. Thank you! Service: Installation

We had Bethke replace an old boiler and put in AC units in our older house. That was great. Unfortunately things have gone down hill from that first encounter. I called them twice to get a quote. First time, they came out gave us a quote but when it came time to do the work, they called me 5 minutes before they were going to arrive and canceled on us.

Person on the phone told me that they would reschedule but we have not heard back from them. Fast forward a year from that time, I called them to get a quote to have thermostatic valves installed and have our boiler serviced, Brian came out to look things over. He told me that he would get back to me with a quote within a few days but I have not heard from him and it's been a couple of weeks.

We are on Bethke's plan to have them look at our furnace in the fall and AC in the spring/summer. Let me tell you. This is TOTALLY worth it. We're pretty novice homeowners who know nothing about HVAC. Having them call me to set up the appointment, bringing the air filters, cleaning the AC and checking everything (that I know absolutely nothing about) and tuning everything up, provides so much reassurance and makes me feel like I'm winning at adulthood.

Totally worth it. Not only that but every time they've come they've taught me something about our system, how we could run it more efficiently and tips or tricks on keeping our heating and cooling bills lower. The plan that we're on also is almost like insurance. If something happens (furnace or AC go out), we get a discount or flat rate for them to come service it for us. The technicians are so smart and knowledgeable. There is so much added value to having them come and tune up your HVAC. Beyond impressed with their service.

A little while back, we noticed that our furnace was not kicking on, and the temperature in the house was dropping quickly, as it was below zero outside. Yay Wisconsin! We called a couple of places around and they told us we were out of luck for a few days, but Bethke's dispatch team was really accommodating and had a tech, Mike, at our house within less than two hours. Mike was extremely knowledgeable about the issue at hand and was able to fix it quickly.

He also explained to me everything that he did, and I feel confident that I could do it myself now if it came down to it. He also gave me some helpful reminders about maintenance. I thought we were going to pay an arm and a leg, but the bill was the best part. Incredibly reasonable prices for lightning fast and thorough service. I would call these guys again in a heartbeat, and I think you should too.

Super quick. I called at 11am and had a tech (John?) at my house before noon. He just happened to be in the neighborhood. He was thorough, yet quick to diagnose the problem with my AC. The tech was also very personable, and seemed honest. Best of all, the charges were very reasonable. Thanks!

Bethke installed baseboard hot water heat in one room a few years ago. Did a decent job with the plumbing, but installer was sloppy. Left debris on the ground after drilling through a concrete wall. Made a mess of the baseboards. The heat stopped working at the start of the third winter. The owner said he would send someone out to look at it for $100. That's just to look at it.

I figured out on my own that it was a bad zone valve actuator. When I told him that he said he would fix it for $286. Fixed it myself with a $50 part. Before this heating problem arose, I had 6 contractors bid a Mitsubishi ductless mini split heat pump. Bethke's quote was the most expensive by far, twice the cost of the lowest bid for the same work.

The customer service from Theresa and the technician Mike who came to my home were both friendly and knowledgeable. All of my questions and concerns were answered. I am very happy with the dryer vent cleaning service that I requested from Bethke. I would use them again and recommend them highly.

Over the last ten years we have owned several properties and found bethke to have the best customer service, are very knowledgeable and had great products. they saved our can when an old furnace went out suddenly in one of the coldest days last (horrible) winter. they gave us a great price and gave us more than enough portable heaters to get through the down time while the new furnace was installed. the owners and technicians are great! friendly, intelligent, productive people who are welcome in our home anytime. highly recommend them!

Today after and endless stretch of below zero temperatures, our furnace decided to take a break. I called another large Heating and air company at noon and they weren't sure they could get anyone out on the same day, and if they could I would have to pay overtime rate at $180. I called Bethke and Jeff arrived in an 1 1/2. Within 5 minutes he identified that it was a frozen air intake pipe and it would take a few days for it to naturally de thaw.

He changed the way the furnace drew air and within minutes we had heat. Jeff said they would return next week after the pipe de thawed and return the intake to outside air. One $85 service charge for both trips. Bethke H&A was the hero of the day!

Great response setting up boiler repair. Service was excellent. And after trying to set up an appt with a competitor and getting terrible response, was very pleased with Bethke's professionalism.