Bishop Air Services

I called Bishop Air on Thursday because the mini split unit in my garage quit working. They said a technician would be out Friday morning between 9:00 AM and 11:00 AM. The technician, Mason showed up around 9:30 AM. He seemed like a pretty professional tech and checked out the unit starting with the main control board located in the compressor/ condenser unit.

He checked all the fuses and the freon charge. He thought it must have been a power surge because we walked back into the garage and the air conditioning began running. Thanks Mason for being so thorough.

Hired Bishop to install a new coil for my A/C unit. The tech installed the wrong size and put it in incorrectly, failed to put drain pans in and then boom- a water leak into my bedroom/bathroom. They totally messed up an east job, and the tech was a complete jerk from start to finish. I had to get my insurance involved to go after Bishop's insurance company to fix the job and then all the damage they caused.

I spent the day in the attic preventing more water damage until a reputable company could assess the problem. A lot of my time and effort went unreimbursed in this mess. Stay away!

Again, had my heater go out. Called at 8 am and Bryan was at my house by 830. Fixed my heater. It's a great feeling knowing you can count on a company to do the job they said they were going to do and do it right! Highly recommend Bishop Air.

After reading great reviews, we chose and trusted bishop Air services. My establishment requested for a new ice machine to be installed. We had arranged a day for them to inspect and quote but they never showed up. Okay! I understand, things happen and we get busy! At least lets us know you won't make it. The next day we called and arranged at 4 pm but they came at 2 pm.

The Ice machine has not been delivered yet. They left immediately and came back at 4 pm. The ice machine is working properly and we paid the $542. Wait! But they sent an additional invoice for the day they came at the wrong time. The invoice shows a job quote for 1 hour $87 and they credited the $87, but they decided to charge 2 hours for coming and returning for $174.

Very confused. Why isn't included in one bill for installation?! I made a call and wanted to speak to a manager on 8/24 at 8:45 am. I explained the situation to a lady and she stated the manager will be there in 15min. to return my call. Never heard back. The next day, I emailed, and no reply. I called again on 8/30 and the same lady answered the phone and stated the manager is on vacation and will call me back today. I waited today 8/31 and no one has yet to reach me. I want to know why I am being billed for 2 hours of which I did not request. This bill is unacceptable.

Art was fantastic. He sent a technician out who knew what he was talking about. They were timely. It was 118° and we desperately needed their help and we got it. They come out when you need them and they know what they're talking about and they do it fast thank you bishop or for taking care of our comfort in our house. Thank you

I have k own the owner Ron Bishop for more than 25 years!. He conducts his business the way he is in his personal life with honest, integrity! His staff is trained the same way!. Bishop Air is a very reliable company!. Dave Strauss

Thanks Brenda For Getting Back to Us Really Fast And Coming our next day Service That Was Great I definitely Recommend If you Need your Ac maintenance ASAP or any other issues this is the Place To Good Great Customer service Brenda thank you for taking care of us Service: AC repair

Our AC stopped blowing cold air yesterday evening. We called Bishop air and they offered to come that night for a reasonable fee or today. We opted for today and they had our air up and running in no time. Thank you for the great service, I would definitely recommend them.

My air conditioner went out when it's over 100 degrees outside. I called Bishop Air Service based on a friend's recommendation. Josh and Matt did a thorough check and explained what needed to be fixed and gave me some options. Josh showed me the damaged parts and then showed me the new parts before he installed them. I really appreciate technicians coming out on short notice, having all the supplies they needed, and getting my AC fixed within two hours of arriving. I look forward to calling them for routine maintenance in the future!

The company. Was very patient with me. They. Answer questions before they came. Did what I asked. Repaired. Every thing I asked. Most of all. The. Prices were. Really good they helped me a lot. If you use. Some one. I recommend them as your first choice. The last company I used. We're really bad. They took parts off and tried to charge me so use. Bishop air and you will be happy.

Great Company they stand behind their service friendly staff I would highly recommend you use this company

So I was just on the 95 driving home from Henderson when I see this van from Bishop Air Service riding another cars bumper pretty much. The Bishop Air Service van kept breaking then speeding up, breaking then speeding up so finally I caught on because I was driving behind him. I drove up next to him and could see this man was clearly very mad so I called the number on the back of the van and spoke to the receptionist.

She asked me a couple questions and said that someone would call me back and I told her that wasn't necessary he was driving like a douche and they can handle it how they want. HERE IS THE KICKER. 1 minute after I get off the phone with the lady from Bishop Air, I GET A CALL FROM THE MAN DRIVING THE CAR. He is yelling at me saying how I need to mind my own business and she was driving slow then proceeds to mock me like a 5 year old. There's so much wrong with this. now my privacy is invaded because this angry man has my cell phone number when the lady said it was totally anonymous.

I called the original number back and spoke to the same girl who answered the call and said I needed to speak to a manager and I've yet to receive a call back. That's horrible customer service.

Called these guys because they had good reviews on Yelp. I scheduled for a pre season a/c check. Miles came on time and told us we were in okay shape and what we might want to keep an eye on for the future. Will call these guys for continued preventative maintenance. Thank you.

I would like to thank Shelly and Art for providing an unexpected experience. Art, you showed that you are the trusted expert in your field. Thank you for being upfront and explaining everything in detail. You gave options which most companies do not do. My family and I are very appreciative that our air conditioning system was up and running quickly and efficiently.

Thank you for renewing my faith, that there are still fair and honest businesses here in Nevada. I will definitely recommend your Technician Art to family and friends. Thank you again!

Good honest people great work on time very polite when you call people answering the phone help you immediately. Miss Shelly that works there great gal pride in the company right on top of things definitely would call and use them again highly recommend

Bishop Air What a great, professional job. Jesse was the epitome of a great technician. He was more than willing to answer all my questions. Even the silly ones. -: His crew was just as profession and helpful as he was. I am 100% satisfied. Thank You.

Our technician was knowledgeable and checked everything thoroughly. Very reasonably priced too!

Great service and great work! Wayne was right on time and got to the bottom of our refrigeration drama quickly, fixed it up and made recommendations. Shelley was really accommodating and got us on the schedule quickly- really appreciate having a reliable company for our business! Thanks Bishop Air!

We love working with Bishop Air Service. From the careful attention to detail to the professional service, Bishop Air provides it all! We will continue to use this company again and again. We highly recommend them to our friends, family and neighbors!

These guys are great, totally honest and professional. My technician Art found the problem in less then a minute, and was extremely helpful. This is the second time I've used their service, and have been impressed both times. Would totally recommend, they do a great job!

Reliable family owned business. They are experts and so fast and efficient. Their technicians are prompt and courteous! I've used Bishop Air for over 5 years both professionally and personally. You will not go wrong by hiring them!

I love this company so much, years ago I could have them do the work & have my homeowners reimburse me, the policy has changed & they will not do it anymore. I was forced to use another company (Dr. Cool) and after 10 days of no AC in August the Dr's "fix" broke the next day, now another 4 days later they are here for round two only this time they wanted to go up thru the second story of my home to the attic when I have ground units.

Since they have already been sketchy I called Bishop to ask if what they were doing was legitimate. All these years the nice folks at Bishop are still answering my questions & helping me. Forever grateful!

Rip Off! Shameful! Disgraceful! This company charged us $265 for a part that literally costs $20. And it only took the tech 15 min to change out the part. He inflated the price while he sat in his van and handed us an invoice with a scribbled number which had been changed from the initial price. They are a dishonest company. I have used another highly reputable HVAC company in the past, LinAir, and they only charged us $85 for the same part and labor.

The only reason I didn't use LinAir this time was due to a friend who recommended Bishop. I thought I would give them a try, BUT NEVER AGAIN. They should be ASHAMED of themselves for charging us TRIPLE the amount for 15 min of labor and a $20 part. We even offered to tip the tech, but he knew he ripped us off. WORD TRAVELS fast and I will NEVER use or refer this company again.

Super professional, on time and they deliver fantastic service. Troy is intelligent and friendly. We called when the A/C went out. They answered the phone, were courteous and helpful and came out within hours as promised. Spent the time necessary to do the job right, and explained the work to us as he progressed. Who does that? Probably the best vendor we have ever hired to do anything at our home. Could not be happier.

Bishop Air Service has someone that answers the phone! (Two other places I called had me leave messages. I'm still waiting for a call back from one of them!) They scheduled us for first thing in the AM. The repair person (Jesse) was knowledgeable, explained the issues, and was professional, but friendly. Highly recommend!

Work performed on 11/04/2013. The service technician, Randy, arrived right within the scheduled window of 2:00 to 4:00 pm on 11/04/2013. During the time that he was here Randy proved to be a very professional, knowledgeable and friendly person to talk to, not just about the HVAC issues at hand. The general impression that Randy made during the service call was that Bishop Air Service is primarily interested in properly maintaining and/or repairing the HVAC equipment that you presently own, if possible.

He himself owns an HVAC unit that is still functioning after 30 years of use! With other companies (such as "One Hour Air" with their yearly advertisements in the Las Vegas Review-Journal), I have often felt that they are actually more interested in prematurely selling you new equipment, especially when one or more components of your HVAC system has reached and or exceeded the 10-20 year mark. Randy cleaned and didn't immediately replace our only slightly corroded flame sensor.

During the heating system inspection, it was determined that the capacitor for our system blower was no longer functioning properly and replacing it at a cost of $133.00 ($140.00 less 5% Angie's List coupon) proved to be the only repair that we ended up needing. Overall, this was a very pleasant, informative and even enjoyable HVAC furnace inspection and I will certainly be contacting Bishop Air Service in the future if any unexpected problems arise as well as to have our AC checked in 2014.

In the meantime - if possible - clone Randy, you could use more of him. Description of work: Bishop Air Service was contacted to come out and check our nearly 20-year-old furnace before the heating season really gets underway at a stated cost of $74.95 Total cost including aforementioned repair $207.95.

After 2 other AC companies, Michael came to my door. Not only was he down to earth, he actually talked mechanics not sales. He was totally honest with the cost of my repairs and my AC problems. He spent 2 hours on my roof repairing my unit. He fixed it light a champion. I will be replacing this 25 year old system soon and I will only use Bishop Air from this day forward. A company who employ's these hard working, skilled people is a great company. Thank you to Michael and Bishop Air. From the bottom of my heart.

Thanks so much to Bishop Air we were out of town when are A.C. went out came home to a very hot house. Bishop Air had Ron/Matt the tech out immediately thanks for the great customer service. Would recommend Bishop Air for all your air conditioning needs.

Another issue, again on a Friday night, called Bishop Air again, Troy came out and saved the day! I was expecting crazy spending to get the air flowing cool again but these guys are fair, honest and dependable. A million thanks, you guys have a customer for life!

I had a problem with my solar water heater so I called around to different companies. A couple of the companies said there was a leakage problem & I just needed to replace it, no other options. They gave me this information over the phone without even looking at my unit. I called Bishop Air who sent someone out immediately and corrected my problem which happened to be just two valves.

I had another issue and Bishop came back out & told me all of my options and worked with me to get my unit corrected without the expense of buying a brand-new unit. The honesty of this company amazes me as today it seems like most companies are just out for the dollar bill. I highly recommend Bishop Air for all of your air-conditioning and solar needs. I have found someone who does exceptional work and is trustworthy. I will be a customer as long as Bishop Air serves the Vegas metropolitan area.

I used Bishop Air Service twice over the past few months. Both issues were unrelated and both times I received excellent service. I'd like to thank this company for being honest, professional, prompt and reliable. I highly recommend them. Technician- Zakk in July and Troy came yesterday. A+ Office- Shelly the dispatcher A+

I have used Bishop Air service for years and will continue to do so! Fantastic service and trustworthy, which are awesome traits of a fine business. I was out of town along with my tenants when their housesitter called and said the A/C was constantly running. I called and spoke to Bailey who dispatched Zach out the same day. Problem solved! Thanks again, Bishop Air! You have a loyal customer forever!