North Point's Certified Service Engineers are trained to ensure that your heating system is operating in a safe and efficient manner. Keeping your home and small business furnaces tuned and maintained. Maintain system performance with North Point Heating and Air. When you're ready to start reducing your utility bills, it's time to turn to the experts at North Point Heating and Air.Learn more about home weatherization and how our solutions can save you money. North Point Heating and Air Conditioning provides heating services and repair for all residential and light commercial business owners.
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North Point Heating and Air was formed in 1974 by Jeff Simpson. For over 40 years, we have been dedicated to providing all-inclusive heating, air conditioning services to the residents and businesses of Fulton and Forsyth Counties Georgia. We are your local choice for HVAC in Roswell, GA. Our business objective is to provide honest, certified and well trained Service Engineers to those in need of repairs on their heating and cooling units, or are considering replacement of their existing equipment.
North Point Heating and Air Conditioning provides air conditioning service and repair for Roswell, Alpharetta, Cumming, Milton, Johns Creek, Marietta, and Sandy Springs. Don't wait for the summer heat to arrive. Contact or call North Point today for an inspection of your air conditioning unit. Regular inspections of your ac unit will help ensure you don't have any sudden breakdowns.
Trained and licensed to meet all of your winter heating requirements, North Point Heating and Air Certified Service Engineers specialize in maintaining indoor comfort and system performance. And, when it's time to replace that aging furnace or heat pump, we offer competitively priced products from Carrier.
As the technology advances within the heating and cooling industry continues to advance, our certified Engineers are more capable than ever to address issues affecting the air in your home or business. Whether it's particulates in the air such as dust, or the air in the home is either too dry or too moist, an assessment of your Indoor Air quality is the first step in relieving issues related to allergies and other health related issues. The Environmental Protection Agency lists quality of your indoor air as a serious threat to human health.
Reviews (15)
L. C.
Jun 20, 2022
Northpoint was a great company but now they're owned by casteel. Do not use this company! their customer service is *terrible* the people are extremely rude, they don't come when they say they're going to come when they do come they don't fix anything and then reschedule another time to come out we've had somebody at our house four different times for a unit that's not even a year old and this company is too incompetent to fix it, go with a small business owner who actually cares about their customers.we need another unit replaced and we will not be using casteel
Adam Gerber
Jan 12, 2022
Tony came to my house and I am so glad I chose to have North Point HVAC do the maintenance and services on my HVAC system! Their technician Tony was on time and very professional and took all the proper Covid safety measures and explained everything in detail to keep my system up and running! If you don't use North Point HVAC I recommend 150% that you make the switch!
Adam Gerber
Jan 07, 2022
Tony came to my house and I am so glad I chose to have North Point HVAC do the maintenance and services on my HVAC system! Their technician Tony was on time and very professional and took all the proper Covid safety measures and explained everything in detail to keep my system up and running! If you don’t use North Point HVAC I recommend 150% that you make the switch!
Tina Matarrese
Dec 18, 2021
I started working with Northpoint heating and air when my heat stopped working. They were great about working me into their schedule last minute. They fixed the problem, and now I'm utilizing their preventative maintenance plan to ensure my heating and air run smoothly every year! Thanks Tony for all the help! Services: Heating system repair, HVAC system maintenance
Michele Del Monaco
Nov 09, 2021
I contacted Northpoint HVAC due to not having heat on one level of my house. They were quick to make arrangements for someone to evaluate the unit. The service tech, Dedric Garland came out late on a Saturday night - took his time to figure out what the issue was and explained what was needed in detail. Parts were ordered and another tech, Tony Kopko returned to install the parts and get the unit up and running. I found both guys to be professional, courteous and knowledgeable. Staff has always been top notch. Highly recommend Northpoint HVAC.
Bill OConnor
Nov 02, 2021
A/C unit was purchased and installed in Feb 2021 and it ran out of Freon a few weeks ago. Upon calling for service they immediately came out and diagnosed the soldering was not done correctly during installation. Once the new valve was received they came immediately and their 2 service technicians replaced the valve and soldered in properly. The two technicians, Tony and Connor, although they were new and somewhat inexperienced they properly fixed the problem with great passion and the care.
They both were superb communicators and took their time and patience to provide me with excellent customer service. I highly recommend this company mostly due to the customer service provided by Tony and Connor!
They both were superb communicators and took their time and patience to provide me with excellent customer service. I highly recommend this company mostly due to the customer service provided by Tony and Connor!
Linda Anderson
Nov 01, 2021
Anthony Gentile
Oct 17, 2021
I have never reviewed any services before, however, felt compelled to for North Point Heating and Air because the service was incredible. Rhonda has been extremely communicative throughout the entire process, always making sure to over-communicate with everything from scheduling to invoicing etc. The service was fantastic, making sure to point out things I should be looking for for future maintenance. They will have my business as long as I remain in Atlanta.
Bill OConnor
Oct 16, 2021
A/C unit was purchased and installed in Feb 2021 and it ran out of Freon a few weeks ago. Upon calling for service they immediately came out and diagnosed the soldering was not done correctly during installation. Once the new valve was received they came immediately and their 2 service technicians replaced the valve and soldered in properly. The two technicians, Tony and Connor, although they were new and somewhat inexperienced they properly fixed the problem with great passion and the care.
They both were superb communicators and took their time and patience to provide me with excellent customer service. I highly recommend this company mostly due to the customer service provided by Tony and Connor!
They both were superb communicators and took their time and patience to provide me with excellent customer service. I highly recommend this company mostly due to the customer service provided by Tony and Connor!
Meini Brown Bear Menotu
Oct 08, 2021
After using a different service provider for the last 2 yrs, we decided to contact another HVAC company about repairs to our air conditioning unit. Our previous service provider gave us an estimate of almost $3900 (in which they suggested we basically replace a circuit board, dampers, and thermostats throughout our house), we decided to get a second opinion.
After speaking with and getting estimates from two more HVAC repair companies, we decided to go with North Point. The decision paid off to the tune of over $3000. After the North Point technician did a thorough check of the system, he discovered that there was a short in our outdoor unit that was causing the damage to the circuit board. After a quick repair, we were up and running and it has been working perfectly since.
The repair was completed the second week of July. I waited until now to write the review because I wanted to be sure that there were no additional issues. I also have to mention that everyone from the person that took the initial call about the issue, to the technicians that completed the repair, were highly professional and very courteous! They are now going to be my first call when we need any repairs or when we ultimately have to replace our units. This may have been the best $900 I ever spent!
After speaking with and getting estimates from two more HVAC repair companies, we decided to go with North Point. The decision paid off to the tune of over $3000. After the North Point technician did a thorough check of the system, he discovered that there was a short in our outdoor unit that was causing the damage to the circuit board. After a quick repair, we were up and running and it has been working perfectly since.
The repair was completed the second week of July. I waited until now to write the review because I wanted to be sure that there were no additional issues. I also have to mention that everyone from the person that took the initial call about the issue, to the technicians that completed the repair, were highly professional and very courteous! They are now going to be my first call when we need any repairs or when we ultimately have to replace our units. This may have been the best $900 I ever spent!
Anthony Gentile
Oct 05, 2021
I have never reviewed any services before, however, felt compelled to for North Point Heating and Air because the service was incredible. Rhonda has been extremely communicative throughout the entire process, always making sure to over-communicate with everything from scheduling to invoicing etc. The service was fantastic, making sure to point out things I should be looking for for future maintenance. They will have my business as long as I remain in Atlanta.
Ron Housenet
Oct 05, 2021
I have used this company for many years. I currently have a heating and air conditioning contract with them. They are very professional and provide top-quality service. Their repair men are very courteous and extremely knowledgeable. When it comes to cost, they beat the other companies hands down. I would recommend Northpoint heating and air to anyone who wants a really GREAT company.
Helen Borland
Oct 04, 2021
We have known Jeff for about 8 years, and he and any other technician that has come to do a service call on our A/C units or furnaces are thorough and professional. We were told our basement furnace is in need of replacing, but there was no pressure to make a decision on the spot. Additionally, Jeff stayed and we chatted about our families for a few minutes. He knows how to build his customer base by creating personal relationships!
Lewis & Joanne Miller
Jun 03, 2021
We had two units (attic and crawl space) installed 22 years ago by North Point and we have had them continuously maintain the units since then. Last week, after 22 years, the attic unit stopped cooling, so today had that unit replaced with a new one. Steve and Tony were prompt, courteous and efficient in their work. The work was all done as proposed and we are very happy to give our highest recommendations to this firm.
Ellen Swanner Stone
Jul 19, 2018
