Our company's mission is to provide honest, reliable service that stands head and shoulders above the rest. Called this company to get a consultation, they came within an hour to give me a consultation (free of charge, since it was a simple fix.) I then inquired about some additional HVAC work. They gave me a quote by the end of the work day. I then scheduled the work for the following morning. 4 servicemen showed up and did a great job on my new exposed HVAC system. They were done within a few hours.
Services
Our company's mission is to provide honest, reliable service that stands head and shoulders above the rest. We continually strive to exceed expectations by ensuring that each client receives the very best service from our friendly and knowledgeable HVAC service technicians. Our commitment to assuring your complete satisfaction is something that we take great pride in.
Star Heating & Air is a 40-year old family owned and operated company serving both residential and commercial clients and we specialize in offering a variety of money-saving solutions. In addition to providing superior service, our professionals will work with you to find HVAC solutions that fit your heating and cooling needs as well as your budget.
Reviews (15)
Dylan Ward
May 08, 2022
Called a large company to come check out our issue and they quoted an astronomical amount. Star came out so we could get an opinion and they were able to do the job for thousands of dollars less. They were so quick to make it out to our house and fix what was going wrong. Definitely give them a call!
Dtp
Apr 15, 2022
If you're like me, you rely heavily on customer reviews, and for that reason, I chose Star Heating & Air as my choice for a new heat pump system in my home based on their overall rating. Honestly, I had 5 companies bid for my business and Star was the best value for the cost. Their crew (and yes, it was at least a 5-6 member crew) literally came out the next day to install my new system.
It took them roughly 4-hours and everything is running smoothly now with no issues. NOTE: They were also the most responsive company I encountered in communication as I thoroughly covered all details of the install, product, and warranty with them on multiple phone calls and emails. I had never used Star before, so this was my first experience and it was in retrospect, a wise decision based on the professionalism and integrity they demonstrated before, during and after the installation was complete. I highly recommend this local company for your HVAC needs.
It took them roughly 4-hours and everything is running smoothly now with no issues. NOTE: They were also the most responsive company I encountered in communication as I thoroughly covered all details of the install, product, and warranty with them on multiple phone calls and emails. I had never used Star before, so this was my first experience and it was in retrospect, a wise decision based on the professionalism and integrity they demonstrated before, during and after the installation was complete. I highly recommend this local company for your HVAC needs.
Brandan Tuck
Apr 05, 2022
Called this company to get a consultation, they came within an hour to give me a consultation (free of charge, since it was a simple fix.) I then inquired about some additional HVAC work. They gave me a quote by the end of the work day. I then scheduled the work for the following morning. 4 servicemen showed up and did a great job on my new exposed HVAC system. They were done within a few hours. Very professional, prompt and high quality. Highly recommended and overall great experience, from start to finish!
Katherine Foriest
Mar 30, 2022
John B.
Aug 11, 2021
Donna Allen
Aug 06, 2021
David Borum
Jul 19, 2021
This is my second time using STAR and what an honest and professional experience. First time was 3 years ago to install a ductless unit in our bonus room. STAR was over 1k less than 3 other companies. Second time was today. AC went out and the inside temp was 90, called at 7:30am and within 2.5 hours later Mickey fixed the unit (replaced something) and the charge is around 150.00. That would have been the service call with other outfits. STAR especially Mickey and Mike are incredibly honest and they are the best in the business. Thank you!
Vincent Vizza
May 17, 2021
Chet Mason
May 14, 2021
Rodger Crocker
Jan 30, 2021
I felt the need to write a review for this company. Mickey arrived and found the issue immediately and repaired the issue (TXV replacement). The cost for the service was a very fair price and I will call this company in the future and feel confident they are being fair and honest. Services: Heating system repair, AC repair
John Bundy
Jan 27, 2021
Jim Zimmerman
Dec 23, 2020
Karen D.
Jul 12, 2020
Have needed to call these guys a couple of times in the last few months. We have a pretty old HVAC unit so would have been easy to persuade us to buy new. Instead, the first time they replaced an inexpensive part and the next time they advised us on some issues with our thermostat at no charge. Highly recommend them and will use them for our new unit when that day eventually comes.
Steven Leonard
Jun 23, 2020
Larry Priddy
Oct 23, 2018
Wow! Hard to believe in 2019 that there are still companies who believe customer service. Our heat pump failed this morning. I called Star at 11am expecting a day or two wait for service. The very nice lady said she would contact her service team. Within 5 minutes, i received a call and the service tech said they would come right over. 30 minutes later, they arrived. Took 10 minutes to isolate the problem and another 30 minutes to complete the job. Amazing! Thanks Mickey and Star. You have a customer for life!