Professional Appliance & Cool

Replaced bad capacitor which wasn't allowing our condenser to chill the house air. They installed our equipment six years ago and have provided outstanding service the very few times we needed minor issues resolved. Quick response for the service call. Service: Repair HVAC

All of the technicians with Roussos are great to deal with. The company must drive professionalism because I have never had anyone that didn't seem like they didn't want to work. Keep up the great work! Service: A/C system repair

Last night our A/C stopped working. Called in the morning and with in an hour our system was back up and running our tech was kind courteous and knowledgeable about the issue. Even came out on a Sunday. We love Roussos. Service: A/C system repair

Rousso's does a fantastic job. Jacob is quick with the diagnosis, very professional. They send a detailed bill online for your records. I highly recommend them. Service: A/C system repair

A/c wasn't on when we got home from work. They worked hard to get someone to see it same day. Patrick was very responsive to my phone call and professional when he got to my home. I signed up for their maintenance plan and am very confident they will do a great job. Would recommend. Services: A/C system maintenance, Repair HVAC

There are lots of negative stereotypes out there about repair people for your home - they are late, inefficient, overcharge, etc. I want to be clear that when I say I don't think that Rousso's could have done any better in my case, that's not just by comparison to those stereotypes - I really can't think of any way my service could have been better.

I called awfully close to close of business on a Wednesday - close enough that I could reasonably have gotten a machine or at least an employee eager to go home. Instead, I immediately got a cheery person on the phone who quickly got an appointment scheduled at my first availability. The technician was not only on time, but I got a call and a text first to confirm that I was ready for them.

He quickly diagnosed the problem, which requires a new part, provided a temporary solution, confirmed that it was all covered under my warranty without my having to remind them, reminded me about their annual maintenance service without being pushy, and communicated what was going on the whole way while leaving me free to continue working from home. Great experience.

Russo's is amazing! I have used them for several years. They have installed, repaired, and they handle my annual maintenance for all of my condos. I have emergencies and they have shown up immediately. That in itself is amazing. Beyond that their techs and customer service are so friendly! They also keep you up to date on everything that is going on. I highly recommend them to anyone and everyone!

This is a great company to do business with. I called and spoke to Jennifer? We were able to get an appointment to check out our AC right away. The technician, Jacob was right on time, even texted and called to let us know he was on his way which is great. Jacob was very nice and professional. He inspected our HVAC system and found just a couple small issues.

He explained everything he did and what items we should know about. Jacob was able to complete all the inspecting as well as doing the minor repairs. The cost was very fair as well. It is nice to do business with this company, their employees and technician.

Ever time I call this company the are very responsive, send professionals that actually now their job. They DON'T try and rip you off and never put you on a wait list! Today the installers did a marvelous job installing my new unit! I would recommend them to my family and friends without hesitation. Great job can't thank you enough. Happy Happy Happy!

Great first time experience with Roussos AC! The two techs that came out (Jerry and Rubin) were professionals that came with all the right tools and equipment including drop cloths and plastic shoe coverings. They were polite, friendly and very courteous. I will definitely be calling them in the future for all my HVAC needs. Special thanks to Mike H for setting all of this up, ordering equipment and getting installation done in 4 days from start to finish. Oh, and most importantly, at a great price compared to other competitors! Thanks Roussos!

A big THANK YOU to Jacob for coming over this morning and fixing the air conditioner. The job was well done by Jacob. Thank you Roussos for the great well done from an excellent employee like Jacob. THANK YOU AGAIN JOCOB

We had this company out twice to repair our AC, they charged us three hundred dollars both times leaving it with a Freon charge and telling us they will be back in a month to check again for leaks, and that they are not sure how much it will cost to fix it or how long it will take when they do find the problem. We called them and said we wanted it fixed not temporary fixed!

They said the manager was on vacation so they had no answers at the time for us. We had another company come look at it, they found the dye leaking all inside the unit. So we used that company to put us in a new inside evaporator coil. This is a second home so we appreciated someone that gave us immediate service and fixed our AC. I would never call this AC company back again.

When my father-in-laws HVAC stopped again. We decided to turn to YELP for a new referral. I called Roussos and from my first point of contact (Erin) to our technician (Paul) we experienced courteous, thoughtful and timely communication. Erin conveyed my concerns and suggestions for speaking with my father-in-law and Paul worked with us via phone to solve the problem and minimize stress for our father.

My father-in-law said " I did not know there were still any good people out there". Not only did you get him cool you also restored a bit of his faith in people and business. Thank you!

Thankfully, it's nice to have people who really care. Don was awesome, he was professional, and told me everything up front no hidden costs. Came same day within a few hours, Everyone else told me tomorrow afternoon ( maybe ), Therefore I now will change service. Thanks ya all

Im giving a four because they are the real deal they didnt try to make me spend out of my price range and were honest and truthful, but its not been 2 months since my new system and they are here at 830pm at night fixing leak because they didnt finish the job originally. They came within twenty mins of me calling and have been wonderful. I only have one other company to compare to and would never recommend those guys, I really like these guys.

What a pleasant experience! I called for an air duct cleaning estimate. Made an appt for the gentleman to come out within 2 days. He was extremely friendly and explained everything thoroughly. He provided an estimate for the cleaning and also a new system (the system was about 17yrs old and needed to be replaced). He helped with the financing paperwork and provided the approval in about 2 hrs (they finance through Wells Fargo).

Once the approval came through, they scheduled the actual replacement in 48 hrs. Along with the unit, they also did a free air duct cleaning. They wet fast, friendly, and cleaned up everything. I would definitely recommend them!

These folks know how to run a business. They call when they are supposed to and confirm your appointment time, show up on time, do the job and leave. We use Roussos for our system cleanings and they are amazing. We run a bakery and the unit is put thru the ringer with flour and every other type of dry good there is. Even tho we change filters every few weeks, the coils still get gunked up. Max was great when he came out. answered all my questions from basic to complex. Cleaned and checked the system. I feel like my unit will last a lifetime with Roussos on my team. Way to go.

Contracted with Rousso's Air Conditioning back in Sept 2014 to install a new high efficiency heat pump in a propetry I own. After reviewing the costs of different systems, we chose the Goodman 2-stage 18 SEER 3-ton heat pump, which we then had installed on October 16, 2014. The install when well with the exception of the installer adjusting the filter frame size to accommodate an odd-sized filter and then mis-measuring that filter size (by 3" inches) so the initial supply of filters provide were useless.

In the following months of usage, we found that this GOODMAN 2-STAGE 18 SEER unit was MORE EXPENSIVE TO OPERATE than the old 10 SEER Ruud unit it replaced! Month after month, this unit has consistantly cost more to operate than the old unit, keeping in mind that the SEER rating on the new unit is 18 while the old unit is 10! We communicated with the own of Rousso's AC at least 6 times over the months following the install, advising them that we were unhappy and dissatisfied with this new unit.

Their responds, in writing, was "We will do what is right." Now with 12 months of usage and many contacts with Rousso's AC and Goodman Manufacturing, NOTHING HAS BEEN DONE!

Couldn't be more pleased with the service we received. Woke up this morning to a non-functioning AC and after a little online research called Roussos. The woman I dealt with on the phone was pleasant, courteous and professional. She scheduled my appointment for late morning early afternoon. 10:45 I received a call from the Ryan service technician who said he was nearby.

He quickly diagnosed the burnt contacts and told me he had the part on his truck. After replacing the part he checked the entire system and told me we were good to go. Like the receptionist Ryan was pleasant, courteous and professional. From the time I called until we had a functioning AC again was less than 2 1/2 hours. I strongly recommend Roussos. Kudos for this company.

Rousso Air Conditioning is a wonderful service provider. Their technicians are professional and very competent. Their prices are fair especially over the long haul meaning they are by far the best value in this area. They are in the local Chamber of Commerce and the business is a very ethical person who can be trusted.