Hoekstra Heating & Air Conditioning

Hoekstra installed a new Lennox furnace and central A/C for me. These people are real pros that did a great job. No one else will ever do for me.

Hoekstra heating 0ver 30 yrs. Great service. Tim Hall is always a gentleman and explaines what he did. Great service.

My air went out tonight. I thought it was going to be a long, miserable hot night. Luckily a technician came regardless of the time of day. He not only fixed our air, he showed us what was wrong and explained it to us. Very interesting! He was also friendly to our family and pets. He went above and beyond. Now I am sitting in a nice, cold home. The flow is better than ever! Thanks for all your help sir!

Tim was punctual and arrived when he said he would. He was professional and careful when inside our house. The best thing about Tim is that he is very knowledgeable, has a wealth of experience and is very thorough in his work. I appreciate how he answered my questions and explained what was going on while I watched. I highly recommend Hoekstra and especially Tim.

Jordan did a wonderful job. He is very kind, personable, and helpful! There is a problem with the slab that the air conditioner sits on and he explained the situation very well and was able to set up an appointment to get this repaired. He is very knowledgeable. It was a pleasure working with him! Service: HVAC system maintenance

When our AC went out, my mother in law recommended Hoekstra. I called and was able to get an appointment for the next business day. The technician that came out (his name was Steven) was legitimately phenomenal. As he was troubleshooting the AC unit, he was talking us through every single step and actively working to ease our minds. After exhausting all of his options for repairing our '97 Trane unit, he took the time to answer our questions and explain some of the industry terminology we would be encountering as we looked into replacing our broken system.

He was a wealth of knowledge and as friendly as could be. He did a fantastic job of laying out and explaining all of our options, from the costly option of a full replacement to the temporary but cheaper fix of changing a few parts and recharging the system and everything in between. We really felt that he had our best interests in mind and trusted him and his professional opinions.

He really made the whole terrible experience very simple and actually quite educational. The only negative thing about Hoekstra is that they don't work on boilers. I wish I could have them take care of our heating issues as well!

I have been completely satisfied with the services provided by Hoekstra Heating & AC Co. since the 2019 installation of our furnace and central air system. All of the technicians that have provided maintenance checks in the spring and fall have been consummate professionals. Chris in particular was polite, professional and expeditious installing a replacement part. I highly recommend that anyone needing a furnace or central air system installed or serviced consider calling Hoekstra Heating & AC Co.

We had a full service AC replacement earlier in the week and this was just getting it calibrated. The tech was on time, friendly, swift, and professional. My wife and I also wanted to say how this is the best air conditioning we have ever felt. We just walked in after errands and this chilled air hits different. Amazing! Thank you so much for all the person's involved hard work and for helping us get AC just in time to keep our new baby cool.

Tyler from Hoekstra replaced a difficult to replace part and the furnace worked properly again. He was extremely professional and friendly, while doing a thorough job. They did everything they said they would and came out on time. No hidden charges- they were very upfront about pricing! All four people I interacted with at Hoekstra were excellent. Would recommend them.

Installed a/c in our hot water heated home. The work was completed while we were out of town. When we returned the installation was complete and the house had been cleaned. We are very pleased with the service and attention we received from all parties we spoke to and dealt with at Hoekstra. They treated us like royalty. The follow up visit with John Hall was very thorough.

Tim is awesome! Woke up on New Year's Eve to no heat, called Hoekstra first thing and left a message. Tim called me back right away, said he'd be here in an hour, and was right on time. He wore booties and a mask, was extremely professional and had my furnace running in no time. I've always been pleased with Hoekstra, and highly recommend Tim.

We have always had a great experience with Hoekstra. They have replaced both my furnace and AC over the years and I have always found them to be honest, responsive, reliable and easy to work with. When my ancient furnace finally died they helped me figure out a way to finance a new one that was affordable, even on my tight single-mom budget. Today they came right after I called to fix a problem with my furnace and the service man took the time to explain the system to me so that I maintain it properly and make educated decisions about future services. Will definitely continue to use them for maintenance of both AC and furnace.

Hired them through Costco for replacing a 20+ year old AC. Took over a week for someone to come take a look and give an estimate. But once that was done, remaining work went quick. Got the AC installed in 4 days after that. Even though there was only one installer doing the job, everything was completed in one day. The installer, Chris, did a pretty good job.

He was very courteous and was willing to answer any questions about the installation, the unit and components. The entire work area was covered with drop cloth, so it remained mostly clean. Cleaning up after the work was not very thorough though; Found a few screws lying around which could have hurt our feet as we don't use footwear inside the house.

Although not in the contract, the installer replaced the existing thermostat with a Nest I had bought. Not sure why the installers are not provided with bigger vehicles, as the installer did not have enough room to haul away the old AC, its foundation, pipes, packaging for the new AC, etc., some of which were left for us to dispose of. Overall it was a job well done and I'd recommend Chris and Hoekstra.

These guys have been servicing my heaters for years. Brenda sincerely cares about the clients and makes sure that service is performed quickly to ensure you have heat and/or air with minimal downtime. Timothy Hall KNOWS his stuff. My heater went out the other day and he was able to immediately identify the issue and he got me back up and running in less than 10 minutes. Hoekstra comes out and clean my furnaces and air conditioners and they service them too. I trust them and their knowledge and could not be happier with their service.

Poor communicate and customer service. I called last Friday, got a "rush appt" for today, as they were closed Monday, even though their competitor was open. All was good until they switched financing terms with me at the last minute - had to go with another company