Pure Air Heating & Air Conditioning

I ordered a tempur pillow case online on 1st June 2020, still havent received it, they dont answer their phone and minimal communication via email. I'm thinking this is a dodgy business. Luckily I purchased through PayPal so hopefully will get my money back! Beware!

Byron Bay's best practical joke. Follow the directions to it exactly and you find yourself in the middle of a stand of giant reed on the edge of the Cumbebin Swamp Nature Reserve. Haha, guys. Really funny. Does nothing at all for my aching back.

He was honest and professional. He took care of my problem. I've used them a long time when they were small. They've been around awhile and they use a lot of the same guys.

We have been using Pure Air exclusively for our furnace and air conditioning needs for the last few years, switching from another long-term vender. We were impressed when calling Pure Air for an air conditioning upgrade estimate a few years ago. All of their employees have been efficient, friendly and timely. We subscribe to a multiyear contract for air conditioning/furnace check/tune ups, hence the zero above. Although not the cheapest in price, their service is worth it. And their pricing is reasonable, all in all. We would recommend them if you live in our area.

We called John in after speaking with three other reputable contractors in the area that we've worked with on other projects. John was not only 1/2 the price of two, we knew he was trustworthy, knowledgeable, and solid - he had replaced the furnace in our previous home and had done quite a lot of work for our parents and other family members. We went through several scenarios (keep all radiators, remove a few, remove all from first floor) before deciding on removing just the ones in the kitchen and tiny powder room. The work was scheduled a week out to allow us to get permits, and Rick and Pete were here and gone in three days - job complete. They replaced and old furnace and air conditioning unit and ran completely new ductwork (with registers and returns) to cool our first floor. We also worked with them to choose a furnace that could handle the entire first floor, should we ever decide to remove all the radiators on that level. Rick and Pete were able to work on the fly when previous register placement plans didn't work. In addition to feeling we had the work done well and and a decent cost, John also helped us apply for rebates - which should net us about $1000 back on our project! We'd call them again!

I have known we needed new furnaces since last May, but I was putting it off for as long as I could! I originally contacted John at Pure Air Hearing and Air Conditioning around two months ago. I phoned the company on a Saturday and John was out the following Monday to give me an estimate. He was the third company to come give me an estimate on replacing our old furnaces with high efficiency furnaces. I felt John was the most thorough and also the most patient with me and my many questions. I even phoned John with more questions at least three more times before I made the decision to go with Pure Air! John was gracious and answered my questions every time. Having finally reached a decision, we scheduled the install for Monday, October 14th. Rick and Pete came out on the 14th for the install and they were great! They were efficient, neat and courteous. They also made sure I had heat at least on the first floor before they left on Monday. They finished the install Tuesday afternoon exactly as promised. John came by to check on things both Monday and Tuesday. It was a very pleasant experience all things considered! It should be noted that the first estimate I received from Pure Air was for approximately 7,800.00 which was the most reasonable of all the estimates I received. It was for two Ducane (Owned by Lenox) furnaces. I decided I wanted to go with a name I had heard of, so we switched to Bryant furnaces and went up almost 2,000.00, but it satisfied my peace of mind. We also received two Honeyell programmable thermostats included in the price. Pure Air was a great company to business with. So far, so good!

I thought they were upfront with the equipment that would fit the house best and were straight forward about the pricing process. The installers were on-time and cleaned up well after themselves. The units have been holding up well since. We had received a few estimates and Pure Air had competitive pricing. It is a good company to work with and I would recommend their services to others.