Roberts Heating & Air COND

My furnace was not working and I called to have someone come out. Dennis called me back and instead of charging me for the emergency call, he talked with me over the phone how to get it working again. I cannot thank him enough for his time and knowledge. I will definitely be using them for my future HVAC needs.

I had my furnace and condenser replaced. First of all, they have the lowest quote when I shopped around, I liked the extra care that Glen showed in explaining what needed to be done. The crew assigned to me (Vince, Dale, Keith, Glen) is the nicest and most helpful. They are all professional, respectful and very much knowledgeable. They did GREAT work and I'm so impressed. They never did short cuts and the quality of work is excellent. I will definitely use them again and I highly recommend. Well done, team! I thank you so much.

My air conditioning went out and they sent Scott to work on it. He was able to fix it and it works great now. He saved me the cost of a new system. I am very satisfied with the work and will use Roberts again.

From start to finish -- just a phenomenal experience. They accurately diagnosed what was proving to be a big riddle in my duct and heating system. (No other local company knew how to solve it). The price was reasonable; the techs were very nice, thorough, knowledgeable and explained everything they did and why. Just a really good experience.

We were referred by an existing client and called right after moving into our condo. We called at the height of furnace maintenance season but they support rep placed us on a wait list in case there were any cancellations and they actually called with an opening about a week later! We were impressed with the follow up and the tech they sent, Trevor, was great. He took time to inspect everything and educate us along the way, making recommendations and options. Highly recommend!

After suffering through five years of incompetence with the outfit that installed our system, Roberts saved the day and finally fixed a persistent problem we'd been dealing with. Will be using them now.

Roberts installed 2 A/C units recently and we were extremely happy with their service from the time we were given an estimate, to scheduling the install, and with their install as well. They were very professional and reliable and most importantly, when there was a bit of an issue with the install, Keith (one of the owners), came out and came up with a plan to deal with the situation and reassure me as well.

Price wise, they were very reasonable laying out 4 different options which were also explained in detail. I will now use Roberts to do our annual service on both our Heating and AC.

Extraordinary service.honest, friendly. They take care of our needs every time.home and office. The gas company AND another H&C could not find the small gas leak at our business. Trevor discovered the problem and fixed it. A pleasure doing business with them.

Really impressed with their level of expertise and customer rapport. One of their technicians had an old air conditioner reconfigured to work until I could get the money to purchase a new one. I appreciated their honesty and workmanship.

5 ! Thank you to all of the Roberts team that helped today at our house. Our basement flooded last night and Keith, Wes and the whole team really stepped up today to make sure our family had a new furnace and water heater before 6:00 pm. I can't thank the team enough.

Terrible. Inconsistent work, pushy, trying to sell expensive parts.

Awesome getting in here on a day's notice to replace my boiler on the coldest day of the year! Great work guys!

My whole heating system from the furnace room ceiling to the ducts and furnace was a mess since it's installation by the Fly By Night Hot Air Company. Several hvac experts over the decade had informed and warned me of the serious problems. Thus my educated search began. I called several places looking for someone to do a total fix. Finally, Robert's Heating answered the call. Keith said "Yes, we do the hard stuff". Perfect!.and they did do the "hard stuff"!

The efficient, hard working team was excellent from Keith's detailed initial proposal to the final installation of a ceiling in the furnace room. I now have insulated and suspended attic ducts, a furnace that doesn't sound like a speeding train carrying tin cans, an air intake grill, an access door to the attic, a ceiling on the furnace room and central ac. Whew!

These guys earned their stars. John, Wes and Michael were on time everyday and never took a lunch hour. Keith answered numerous phone questions throughout. They did a great job and I'm a happy customer.

Scott was great when he came to see us on a hot Sunday in August after our AC stopped working the night before. He was quick, professional and personable. Pricing was fair and reasonable. Plan on using them for all of our future heating and cooling needs.

Glen and his team are amazing! We redid ALL our appliances and they had in done in less than 2 days. Great guys, very fun and did one heck of a job. Their work was quick and flawless! They were professional and actually helped me save some money! They really know their stuff! Thanks Glen, Trevor, and team

We started using Roberts a very long time ago. Once, and only once about 15 years ago, we used someone else. QUICKLY we learned we'd made a mistake and returned to Roberts. Great service, nice people and efficient. Now, many, many years later, my children have grown up and they, too, use Roberts.

We started using Roberts for HVAC maintenance at the suggestion of a friend. Our units never seemed to work correctly and it became clear that dumping money into repairs was not going to solve the issues that were inherently defective to begin with. I was provided with several scenarios for replacement - Glen was also very helpful in providing info & directions on how to submit paperwork for rebates.

The installation took about a week - extensive work in addition to the units (zoning, adding returns, etc) and we've been extremely happy with our Carrier units. We have our units serviced 2x a year & the employees could not be nicer or more professional. Scott typically comes out and he is great! Trevor especially went above & beyond to pick up a part for a repair.

He could have just waited until the next morning but made the effort & our unit was up & running by the evening. I can't say enough about the service or attention to detail.

I've been using Robert's for YEARS simply because they are the best. I became acquainted with them through residential service, but then, as president of our condominium board, I brought them on board to maintain our very complicated commercial equipment. At one point, when we were having heating issues, Dennis, our Robert's technician, went head to head with a mechanical engineer about why his proposal was dead wrong. Dennis had researched the problem, done the math, and presented his findings to the condo board and the mechanical engineer.

The board chose to listen to Dennis, and he and his Robert's team solved years of HVAC problems from a poorly designed and installed system. The guys at Robert's are smart, trustworthy, and just nice guys!

I have heat. Friendly, efficient and fairly priced. Enough said. Thank you

We replaced air conditioning system. Got three estimates and two companies including this company gave similar estimate. We decided to go with this one, since more detailed explanation was provided in the "proposal" sent by email. Two guys came to my house on time and overall experience was good. Unexpected cost was popped up but got some discount on that. I will use this company for regular maintenance and future repair. Btw, they accepted credit card.

I've been using Roberts since I moved into my home 10 years ago. Just had Pete and Nick here to install a new A/C and create/repair ductwork to the second floor. These guys are true pros and excellent at troubleshooting and explaining what they're doing. They have great attention to detail and kept us in the loop from start to finish.

This is the first time I have used Roberts Heating. Called this morning after 8:00am, on the Tuesday after a long holiday weekend. I was told I would get a call about 15 minutes before a service man would be on. his way. I received a call from Scott at 11:30am. Scott arrived on time. Checked out the AC. Explained the Roberts Service Program and it;s benefits. It;s now 2:20pm, The AC is fixed and working.

House is already cooling off. All work was explained in terms I could understand. Scott could not have been more polite, professional and thorough. I have no hesitation recommending Roberts to neighbors and friends.

Mike M. has already done a great job recently as he serviced our Humidifiers but this week he went well beyond as I had an emergency with a Water Heater. I landed in Chicago from an international trip and uncovered the leaking heater as I got home. Mike was there in a matter of minutes and brought the situation under control. It is really great to. work with a company and people you can rely on, no matter what day or time; it also gives me a great confidence that once Mike is involved, the best service is done given his technical capacity and experience. And on top of all, he is also a great person and excellent citizen that works to support our community. Hats off to you, Mike!

Mike M was fantastic and educated me about my boiler. He was so helpful and went out of his way to make sure all was up and running before he left. I cannot thank him or Roberts Heating enough for the wonderful service!

Dennis is honest and a great person! I always ask for him. He shows me what I need if it's a repair. I don't feel like I'm being taken by him. That is why I go back and use Roberts Heating.

Weston and Glen Carl installed a complicated rooftop AC system ontop my townhouse in Lincoln Park. They're brothers, a great team, very focused, and professional. The 2 day job involved a crane and repairing a wobbly ladder passage to the roof.no problem. they seemed to enjoy figuring out solutions to any challenge they encountered. I highly recommend them!

Tell him TJ sent you, I have known Glen for years. Most honest friendly HVAC business I've ever worked with. It's been a while since I've used them, glad to finally see his new business location. Ask for Ziggy if you need a trouble shooter.

Wonderful! This is the best company! They are efficient, friendly, professional and come when they say they will. I called them when my water heater "broke" today. They called me back quickly, came the same day (I was having company and had no hot water so called for an emergency visit). Mike, one of their staff, came and fixed the problem. He couldn't have been nicer or more friendly.

He explained exactly what he was doing and why and was patient in explaining the details to me. He even fixed the loose connection and I had hot water within the hour. I was able to shower before the guests arrived and wash the dishes! I used Roberts for the first time in March when they installed a new water heater and furnance and they gave me the same great service. Thank you for your wonderful service and I highly reccommend using Roberts Heating & Air Conditioning. Karen Lincoln Park, Chicago