Air-Master Heating & Air Conditioning

The replacement of 30 years old AC and forced air heating furnace went smooth and professional from start to end of the process. It was a pleasure to work with James Seese during the quoting process. He is extremely knowledgeable and did not push to sell more expensive equipment and educated us about the pros and cons of the different available options.

Due to international supply chain issues the company made us aware from the beginning that our selected equipment, which was not in stock, would probably take some time to be available. This was understood and accepted. Airmaster informed us in February that all materials had arrived and an installment date was scheduled for the following week. It took one day for Robert and his colleague to replace the existing equipment and install the new.

Work was done on time, within one day. When Airmaster left, they cleaned up the work places nicely. Very impressive and professional. The only issue that could have gone better is the location of the vent and inlet air tubes. Had we known how big these vets are, we would have requested to route those to the side of the house and not ending at our deck. we did not ask how much the pipes would protrude from the wall and had expected just a vent opening for the furnace; like the dryer vent, which is flush to the wall.

All in all: Thank you for a great job Airmaster Team 2022-06-03 Air MAster came out to fix a broken wire connection that prevented the HVAC to start. Great job done. Fast, professional, clean, friendly service. Thank you :

Very professional from start to finish. Everyone I encountered, from the consultation, to the scheduling, and through the install, were very thorough and informative, and most importantly polite! The installers gave me a run down of what they'd be doing, and at the end walked me through all that they had done and given me detailed maintenance instructions. Very pleased!

Very satisfied with the experience that I've had with this company. From the sales rep Jim Seese, their administrative contact Hanna, to the Install Tech Max Williams, we've received excellent service all around. Their pricing is very reasonable and customer service is top notch. I would high recommend Air Master to anyone looking for a reliable company and will definitely be a repeat customer of theirs. 5 stars!

Air Master's crew was efficient, on time, and very communicative. They helped us get a broken AC and old furnace replaced in just about a week's time from meeting with a salesperson. The crew on site was really helpful in explaining the systems and making sure we know what is in our home! Would absolutely recommend for someone looking in their service area.

Very happy with Air Master. Professional, great communication, respectful of our home. Installing a mini split unit in our 3rd floor was challenging with how high it was but they got it done. Price was fair too. I would recommend to anyone needing HVAC service or install. Services: Heating system installation, Install AC

Air Master responded to any emergency call when my furnace stop working. They came out the same day! and installed our furnace and A/C the very next day!. Absolutely Amazing! We did not have to wait weeks. They understood urgency of needing heat in a home during the winter months in Michigan. I have never dealt with a company so responsive to its customers.

They are the real deal.and the price was fair. I wish they offered other services, door, window, floor, carpet, landscaping, :-). I highly recommend Air Masters for any HVAC needs. James (salesperson) and Kendrick (installer) are top notch and committed to doing a great job to the customer's satisfaction!

My company uses AirMaster and now I'm a personal client for my home. My furnace stopped working while it was 7 degrees outside. Kyle was very efficient, professional and did phenomenal work! Sara and the after hours emergency response staff were great too! A+ Service: Heating system repair

Kyle was prompt and very professional. He made sure our heat worked before he left. He was waiting when I got home from work to replace the gas valve on my furnace. Again he was quick, polite and professional. Had the furnace fixed in no time. Would recommend Air Master to others and would call them again for heating and cooling needs.

Our old family room heater stopped working. The Air Masters folks on the phone quickly set up an appointment. The automated system kept me informed of my upcoming tech visit. Our tech was on time, knowledgeable, helpful. Our old heater couldn't be saved but we have the required info to move forward. Service: Heating system repair

We had them do a furnace certification inspection required by our city for properties that can be rented. We called in to make the appointment a week prior and between then and our appointment we received several email & text reminders as well as a profile of the technician and live updates map showing his location when he was on his way. The tech Brandon was very professional and the inspection was complete in ~40 mins.