At Star Quality Air Conditioning, you can expect to have quality, full service for your Vero Beach area home's air conditioning, heating, and air quality climate control systems. We repair, maintain, and install your heating, air conditioning, and air quality control systems for your home. As a fully licensed and insured Florida state air conditioning and heating company who cares about our customers' indoor environment, our community, and the earth's environment, we are dedicated to providing quality service that can't be beaten in our area.
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Star Quality Air Conditioning offers the Vero Beach and many nearby areas first rate repairs and installations for residential air conditioning and heating services. Since 2006, our technicians have worked hard to give our customers the quality service they deserve. As fully licensed and insured HVAC technicians, our company is centered on our customer's and the various ways we can handle our business to better serve the community. At Star Quality Air Conditioning, we are dedicated to serving our customers needs in every way we can.
As a Vero Beach homeowner, one of the responsibilities that you will have to take care of is finding skilled workmanship when it comes to your HVAC service needs. This is why so many locals make it a point to call on the Star Quality Air Conditioning team. With years of professional industry-related experience behind us, it goes without saying that we know this field, inside and out.
The protection of your privacy is important to us at Star Quality Air Conditioning. Rest assured that the personal information you provide us with will not be disclosed to other parties and will be used solely for the purpose of bringing you the best service possible. Bill and I both wanted to email you to let you know we are very pleased with our new Comfort Maker air conditioning system.
At Star Quality Air Conditioning, we focus on continuing air conditioning education and training for our team members in Vero Beach. We are dedicated to staying on top of the latest convenience and energy saving technology in our industry so that we can provide fast, effective solutions to our customers.
Reviews (15)
J.
Feb 22, 2022
Marcia Conley
Oct 11, 2021
We arrived at our Vero Beach home on a Sunday in August and found our air conditioning was not working. We called, and Star was able to send a repairman out by noon the next day. Dennis was our savior! Fortunately it wasn't anything major, and the repair cost was reasonable. Will definitely call them again, and we're strongly considering an annual maintenance contract. Top notch service!
William S.
Aug 09, 2021
OK, this company has worked for me for a very long time. Lets say since 2010. They have always been great to work with. This last time however, there was a rather big problem. They were asked to do a service call. They did the call and showed up. YEAH. However my outside compressor unit needed a new fan motor so they said. The technician came into the house and told us the bad news.
I asked for a price to do the work. The technician pulled the breaker and left. The owner of the company showed up and provided a price to do the entire system which they had done 10 years ago, as asked. After a while It got exceedingly hot in the house and I went out to check the repair. I discovered a pulled breaker and no fix on the motor. I was never given a price, even to this day weeks afterward. Now, no price is not a problem.
The problem lies in the fact that the technician left us hot, never provided a price and never fixed the unit or even gave options. I lubricated the fan motor bearings, reinstalled the breaker, and voila the unit was running and i was cool. I called another company and they repaired the unit and added 2 lbs of coolant after Star Quality was doing the maintenance for the past 10 years.
The technician could have oiled the bearing and said the motor was on it's way out, given a price and then left, but no. That is not the way it went down. After all of this time, I was left with the feeling that Star Quality was trying to take advantage of me. I wonder how long this has been their mentality.
I asked for a price to do the work. The technician pulled the breaker and left. The owner of the company showed up and provided a price to do the entire system which they had done 10 years ago, as asked. After a while It got exceedingly hot in the house and I went out to check the repair. I discovered a pulled breaker and no fix on the motor. I was never given a price, even to this day weeks afterward. Now, no price is not a problem.
The problem lies in the fact that the technician left us hot, never provided a price and never fixed the unit or even gave options. I lubricated the fan motor bearings, reinstalled the breaker, and voila the unit was running and i was cool. I called another company and they repaired the unit and added 2 lbs of coolant after Star Quality was doing the maintenance for the past 10 years.
The technician could have oiled the bearing and said the motor was on it's way out, given a price and then left, but no. That is not the way it went down. After all of this time, I was left with the feeling that Star Quality was trying to take advantage of me. I wonder how long this has been their mentality.
Julie Brausam
Jul 21, 2021
Shaun Billingsley
May 31, 2021
Star quality air conditioning was exactly that! Top notch service from everyone, from Noah, the girls in the office to the installer Michael Cianfranco. Michael provided a complete evaluation with his blower door test and load calculations that's allowed me to put the proper ac unit in my house ( smaller then the builders installed originally) there proper evaluation and quality air conditioner is allowing us to save well over $100 a month on our electric bill, it's paying for itself immediately. Do your house and your wallet right by going with Michael and the team at Star quality Air conditioning!
Jim Cesiro
May 10, 2021
As a businessman, what people have to say about your business is important. That's why I give Star 5 Star's. The installers, James & Jason were at our home on time. Installation was neat and clean. Very professional on what they do. I highly recommend Star air conditioning for a number of reasons. One price of my train air conditioner was very reasonable, actually a lot less than others.
I questioned why the price was much lower than other companies that we contacted. Actually we contacted four others besides Star. The answer they gave me was Very satisfactory. It reminded me of how I run my business by the Golden rule. The second reason, is because from my initial contact to paying our bill everybody including the ladies in the office down to James and Jason were professional. Very nice people I understand that it's privately owned. Best regards James and Susan C, Vero Beach, Fl.
I questioned why the price was much lower than other companies that we contacted. Actually we contacted four others besides Star. The answer they gave me was Very satisfactory. It reminded me of how I run my business by the Golden rule. The second reason, is because from my initial contact to paying our bill everybody including the ladies in the office down to James and Jason were professional. Very nice people I understand that it's privately owned. Best regards James and Susan C, Vero Beach, Fl.
Linda Gaddis
Mar 29, 2021
Star Quality is my go-to for any air conditioning needs. As a person with multiple allergies living in Florida, it is important to have a good working air conditioner. When our air conditioner started to have issues, I called Star Quality and spoke with Amanda, the queen of scheduling, and she managed to get two workers right out (they were there within an hour), and despite spending over an hour, it was determined that my 10 year old air conditioner had breathed its last.
We communicated with Amanda and the new AC was ordered. Four HOT days later, the gentlemen returned with our new AC. They spent the entire day replacing everything and now my house is beautifully cool and all is well in our world. We completely appreciate the professionalism of Amanda and the gentlemen who worked so hard to help us (forgive me, I forgot their names). Star Quality is the epitome of quality and responsiveness.
We communicated with Amanda and the new AC was ordered. Four HOT days later, the gentlemen returned with our new AC. They spent the entire day replacing everything and now my house is beautifully cool and all is well in our world. We completely appreciate the professionalism of Amanda and the gentlemen who worked so hard to help us (forgive me, I forgot their names). Star Quality is the epitome of quality and responsiveness.
Panolens
Feb 19, 2021
I had Star replace my aging/leaking A/C heat pump. The boys arrived at 9:00 am and had it replaced and running by 3:30 pm. Mike and Will did an excellent job with the installation (despite the excessive heat and humidity). Well done my friends!. BTW, the price was 20% + less then other local companies. Highly recommended. Service: Install AC
Dianna Gear
Dec 02, 2020
If you are looking for a top notch company with people who care Star Quality Air Conditioning, Inc is it. Amanda at the office made sure the job went smoothly and all my concerns were handled. Doug the technician who came out to make sure my new unit was working properly was awesome. He took the time to explain everything I wanted to know about my new system. I would highly recommend this company to all my friends and family. Truly a 5 star experience.
Amber M.
Nov 30, 2020
I'm writing this review to highlight the good and the bad of dealing with Star Quality. Rest assured, this review will take much less time to read than it will take for your job to be completed. This company came highly recommended, but was not cheap. They were the second highest quote of the 8 quotes I received. On several occasions, I was told that my job would take one day to complete, but it lasted about 4 weeks. Luckily, I was only without a working AC for two days.
There was little to no incoming communication from Star Quality to keep me in the loop. The old AC unit that was replaced, sat in my yard for over 3 weeks, until I called to complain. I spoke to the owner, Noah, who refused to take any accountability. He instead, blamed the manufacturer (Trane) for everything. For two days following that call, workers were showing up at my house, unannounced, to complete the job.
When asked how the job was now able to be completed, I was told that they probably took the parts needed from another waiting customer. Going into my fifth week, I am still waiting on my inspection and for them to pick up their tools. I would like to note that the work that was done, was well done and Amanda in the office is awesome.
There was little to no incoming communication from Star Quality to keep me in the loop. The old AC unit that was replaced, sat in my yard for over 3 weeks, until I called to complain. I spoke to the owner, Noah, who refused to take any accountability. He instead, blamed the manufacturer (Trane) for everything. For two days following that call, workers were showing up at my house, unannounced, to complete the job.
When asked how the job was now able to be completed, I was told that they probably took the parts needed from another waiting customer. Going into my fifth week, I am still waiting on my inspection and for them to pick up their tools. I would like to note that the work that was done, was well done and Amanda in the office is awesome.
Jack Dusang
Nov 27, 2020
If you need an Heating & Air Conditioning company that's top shelf, call Star Quality Air. They installed a new Heating and A/C unit in my condo. It was absolutely the best experience I've had with a company in many years. Livan and Ray, the service technicians were professional, knowledgeable, hard working and the kind of people you really enjoy meeting.
This company is the best Heating & Air company I've ever dealt with in my 63 years on the blue ball. Thank you Star Quality Air.so refreshing to deal with a company that understands how to treat its customers!
This company is the best Heating & Air company I've ever dealt with in my 63 years on the blue ball. Thank you Star Quality Air.so refreshing to deal with a company that understands how to treat its customers!
L. B.
May 28, 2019
This is to update a review I left on May 28, 2019 Star Quality air conditioning. We had them install a new air conditioner in late 2017. They serviced our nonworking unit for the second time in a month and said it needed a new compressor. While we understand that it is not the fault of Star Quality that we received a faulty Trane unit, we were disappointed in the cost to repair an air conditioner that was barely a year and a half old. Noah, the owner of Star Quality called me concerned about that review. Yes, we were aware that labor was only covered for a year, but did not expect an $800 charge for labor.
Our fault! He has promised to work with us on this price, which for us, means everything! The sign of a professional, customer oriented company is when they work with their customers to resolve complaints. Thank You Noah!
Our fault! He has promised to work with us on this price, which for us, means everything! The sign of a professional, customer oriented company is when they work with their customers to resolve complaints. Thank You Noah!
Leslie B.
May 28, 2019
This review is of the air-conditioner installed and the company StAr Quality. They installed a upgraded Trane Air Conditioner in our home approximately a year and a half ago. To date we have had two service calls and the last one over the memorial day weekend the air-conditioner completely shut down. We were told it needs a new compressor! After a year and a half?
What kind of quality is Trane putting out there? Asked for an estimate to fix and found that the labor was not included and were quoted $800 plus to fix a unit that's a year and a half old. So disappointed! I would think that since they installed the unit and we have been faithful customers that they would give us a bit of a break in price. Very disappointed.
What kind of quality is Trane putting out there? Asked for an estimate to fix and found that the labor was not included and were quoted $800 plus to fix a unit that's a year and a half old. So disappointed! I would think that since they installed the unit and we have been faithful customers that they would give us a bit of a break in price. Very disappointed.
Leary O.
Apr 28, 2018
The Ultimate reach around Starts with Noah the "part owner/tech". I bought an A/C unit from him a few years ago, after my A/C went out. Noah was prompt and friendly to sell me a new unit and install it. This is when everything was great. 9 months later ac is acting up and not cooling properly. Noah comes out looks everything over can't find a problem.
He says "must have been a fluke. Ac is running fine." Noah sees some exposed wires and tells me I should cover them up with something. I inform him this is how he left it when he put the unit in. He argues with me saying he would leave wires exposed. He charges me a service call on a 9 month old unit. Next morning same problem is happening again. Noah returns to inform me the capacitor has blown. Parts covered but labor is not and he must charge me ANOTHER service call.
This is less then 16hrs after he left my house! Again on a 9 month old unit. Needles to say last time he was out. A few months later I hire a NEW preventative maintenance company to do twice a year services. First time they were out they ask when I bought the unit why I didn't go up to the next size. I was right on the line between sizes. The new company explains this size will work fine but will have to work a little harder in the summer.
Then they notice the fans not blowing hard enough. Parts covered because of the warranty. The new company replaces the part and cleans up the mess Noah left of exposed wires and found stuff not sealed off. A few months later my ac unit now a little over 2 old is acting up again. Come to find out there is a small leak in the cooling coals. Now I have to replace this part. 3rd part!
Now about 4.5 years later from the date of the unit purchase the fan blew again. Yes the fan that I already replaced. So now 4.5 years later I am buying a new ac unit. I'm getting away from this piece of junk I was sold by Noah and Star Quality. ****Buyers Be Aware******
He says "must have been a fluke. Ac is running fine." Noah sees some exposed wires and tells me I should cover them up with something. I inform him this is how he left it when he put the unit in. He argues with me saying he would leave wires exposed. He charges me a service call on a 9 month old unit. Next morning same problem is happening again. Noah returns to inform me the capacitor has blown. Parts covered but labor is not and he must charge me ANOTHER service call.
This is less then 16hrs after he left my house! Again on a 9 month old unit. Needles to say last time he was out. A few months later I hire a NEW preventative maintenance company to do twice a year services. First time they were out they ask when I bought the unit why I didn't go up to the next size. I was right on the line between sizes. The new company explains this size will work fine but will have to work a little harder in the summer.
Then they notice the fans not blowing hard enough. Parts covered because of the warranty. The new company replaces the part and cleans up the mess Noah left of exposed wires and found stuff not sealed off. A few months later my ac unit now a little over 2 old is acting up again. Come to find out there is a small leak in the cooling coals. Now I have to replace this part. 3rd part!
Now about 4.5 years later from the date of the unit purchase the fan blew again. Yes the fan that I already replaced. So now 4.5 years later I am buying a new ac unit. I'm getting away from this piece of junk I was sold by Noah and Star Quality. ****Buyers Be Aware******
Holly H.
Apr 22, 2017
They came out when they said they would and replaced the entire unit at a very reasonable price. It was very easy to communicate with them.no repeated phone calls was nice. They were clean, honest, and on time. We had some unforeseen issues after the replacement but Eric and Amanda went out of their way to make it right immediately. Glad we chose them.
