Energy One

I wasn't able to use them for what I needed, but they called me right back. During the call they gave me some suggestions and ideas. If they are going to take the time with someone they aren't working for I can only imagine they must really take care of their customers. Much appreciated.

We have been using Energy One to do our Boiler Maintenance for a bit. We recently decided to have a New Hot Water Tank put in. Right from the start I was happy. Matt the salesman came out and was friendly and provided me with many options. I have to say Rick and Roy who came out to do the install was very Professional. Both took time to discuss what their plans was and asked number of times if I had any questions.

They ensure all was fully to my satisfaction after the install and clean up everything. The install itself is very clean and well done. If you need work or maintenance this is the place.

Energy-One techs are polite, professional and punctual. Justin arrived with a mask which we appreciate as we are over 70. We trust Energy One. They're the best. Service: HVAC system maintenance

Great customer service. I got a new boiler and water tank; the technicians always showed up on time and were courteous.

They were honest, on time, professional, and personable. They are everything you expect in a company when you hire them to come into your home to do a project. Service: Install AC

After six other companies refused to do the work because it was deemed too difficult, Energy One took on the task of replacing the old, failed HVAC system in my condo. It was going to be a multi-day job that required a new line set through my condo building. From the beginning, I knew I was not just settling for the only company that was willing to take it on. Matt, the sales advisor, spent an hour and a half researching how the job could be done: in the ceiling, up and down the stairs, all around the building.

He later came back with Tom, the project manager, who also reviewed the plan for any possible roadblocks. I was quoted a high efficiency heating and air conditioning system that was equal to other company's quotes for a standard system. When it was time to start, the technicians, Matt and Pat, were on time, professional, courteous, and meticulously clean.

This was not an easy job, and they knew it. Yet I never heard either of them raise their voice or show signs of frustration. They just did the work, and did it well. Lastly, Karen, the administrative assistant who was the go-between for everyone involved, was friendly, professional, and responded promptly to any questions I had. As far as I'm concerned, there is no place else to look for work of this kind. I couldn't be happier.

We got three estimates and their's was by far the best. Installers were on time, professional and courteous. Put tarps down to prevent any mess and cleaned up when they were finished. Made sure unit was working perfectly before they left. I am a cynic but I have to say they were 100%. JR Service: Install AC

Energy One is now in my reliable numbers book. I was very impressed with everyone we dealt with. They didn't hesitate to answer questions. They responded when called and were very fair in all their dealings with us. They called with a reminder the day before they came. The tech they sent out was pleasant and went above and beyond to please. He showed up on time and worked hard the whole time he was at our home.

It's hard to find a business today that cares about being their for their costumers. Thank you Energy One for reminding me that their are good dependable businesses out there.

I was very happy with my entire experience with Energy One from start to finish. From the estimate to the installation EVERYONE showed up on the day they were scheduled and on time. (I'm having a lot of work done on my house and I can't get ANY contractors to show up when they say they are going to.) They were all very nice and professional and did a great job with the installation and explanation of the operation of the equipment. They left my home spotless when they finished. I'm very happy and impressed with everything. I have already recommended them to several friends and coworkers!

I contacted Energy-One for a quote on a MiniSplit AC unit for my home. Energy-One called me back immediately, setup a date for consultation and promptly provided me an estimate in writing (unlike several other companies I contacted). The price was very competitive and install was scheduled within a couple of weeks. The communication and follow up by the Sales associate, Matt, and Karen in the office was great!

My install was delayed just a day due to weather but I was kept informed ahead of time which is very important to me. Tom and Kevin came to install and were prompt, very professional and courteous. The job was completed in the agreed upon time and every thing was neat as a pin when they were done. They took the time to give me some instruction on using the unit as this was my first time using a mini-split. Bonus points to the guys for taking a couple of minutes to play with my dogs which made them (the dogs) very happy! I will absolutely use Energy-One in the future for all my heating/cooling needs.

I hired Energy-One for a 5-zone ductless split a/c install. It was a good experience overall. They worked with me to develop a cost effective solution to cool the whole house, and the installation was very clean and professional. They quoted me 4 days of work and finished in 3.5. They also kept the job site clean and left the site clean when they departed. The quote was also very reasonable for the amount of equipment and labor.

I've used Energy One for both my gas heating system and central/ductless ac. From quote to finish, they were great. Very responsive on questions and professional and courteous on site. Highly recommend!

The folks from Energy-One designed and installed a retrofit new combined heating and cooling system for our house as part of a major renovation. They worked diligently and effectively under difficult existing conditions and installed a great new system. They handled the project professionally in all aspects. Many thanks. Rick and Cathy

Energy One completed a large hvac job for my commercial condo units. They were a pleasure to work with, very responsive and willing to work around schedules for the least business disruption. They also cleaned up the work area very well. Most importantly, I received 2 quotes for this job and Energy One's prices were $17,000 less! When they said they would come/call, they did. Very reliable. I highly recommend.

Although I am not currently a customer, I feel compelled to write a review. I am currently a customer of Petro and am locked into a contract with them for the next year. Petro has horrible customer service, extremely high prices and I fully intend to drop them as soon as my contract expires. However I was under the impression that my contract was expiring sooner so I started calling around looking for other home heating oil companies in the area.

I found Energy One through a Google search and spoke with Steve about setting up a new account. He was very open and answered all of my questions and even some questions that I didn't have. He seemed to genuinely understand my situation and seemed more than happy to try to help. Their customer service was a refreshing change from the rude, unhelpful "customer service" robots at Petro.

I called a few oil companies before I got to them, and had a few listed that I was going to call after, but I didn't even bother. Then I called Petro to tell them to let my contract expire and was told that I was stuck in a contract with them for the next year and that if I wanted to get out, I would have to pay $799. UGH. I'll be dumping Petro and going with Energy One as soon as I can.

Energy One is such a customer service oriented company - it is so refreshing to have this kind of service in a modern world where most, these days, tend not to care so much about detail. Attention to detail here is second to none. I switched to Energy-One from a leading larger company in RI. Not only was my bill lower but the service was ten times as professional and reliable.

They service our heating and AC and recommend and replace filters for our allergies too. I would highly recommend this company and all of their employees across the board. Janet, their scheduling director is a dream too. You will not be disappointed with their service!

Worst company I ever dealt with in my life. This company has for the second time delivered oil to me when I never purchased any. After the first time this happened I personally called to tell them I wish to no longer be a customer of theirs. Now they just put oil in my home for the second time without my consent. I will be contacting the better business bureau and Dept of business regulations if this is not fixed immediately.

I will provide them with all phone records to show that I never made this purchase, besides the fact that I am not even a customer of theirs and my info was supposedly purged off their computer. They can come back and take this oil out of my tank or I will see them in small claims court.