RCM Heating & Cooling

Three skilled gentlemen from RCM recently installed our new furnace and air conditioner. Due to several unforeseen complexities in the project, they worked from 8 am to 8 PM! These men were prompt, extremely polite, knowledgeable, and answered every question we had. They nursed our old units through the years and our decision to have them do the new machines was rewarded.

We had a new furnace, a/c, humidifier and thermostat installed on 5-5-22. From start to finish the RCM team was incredible to work with! We learned about RCM when our neighbors got a new HV/AC system installed a few years ago and they loved working with RCM. We got a couple of quotes from different companies. Chris from RCM was very thorough with the quote and financial details, answered ALL of my questions and was always very timely to respond.

She was a pleasure to work with! We own an old house and the install techs had to get creative with the duct work (our old furnace was over 30 years old). They did a fabulous job! They were really professional and took good care of the inside of our house- it was a rainy day and they laid drop cloths on my hardwood stairs to the basement and did their best to keep the floors free from dirt and mud.

Really appreciate that! It was a great experience! We got a couple of super high quotes (I understand everything is higher priced now) but the RCM quote was the most reasonable and frankly Chris' transparency with pricing and how thorough she was on the front end sealed the deal for my husband and I. I highly recommend the RCM team! Thank you RCM Heating!

RCM heating and cooling is awesome. Christian was polite, helpful and courteous. When we needed to get a new furnace Chris ( who runs the office) called me and offered to have her guys bring us heaters because they knew my young grandkids lived with me. They came the very next morning and installed the furnace. Christian and Tony installed it and they were on time, polite, courteous and knowledgeable.

I highly recommend them. They helped us and worked with us trying to find the best solutions for us and made sure our furnace was installed immediately so that we would have our heat and so my grandkids would not be cold. It's hard in this day and age to find honest people with integrity but RCM Heating and Cooling have both and I am so grateful for them.

Christian was very professional and thorough with his inspection and explanations of our failing heating system (25+ year old furnace and a/c). He told me the news I did not want to hear, the unit needed to be replaced due to cracks in the heat exchanger (among other things). Although, after his detailed explanation of the dangers of this, I knew that it was the right thing to do.

He returned within an hour with space heaters to keep our house comfortable until they could do the install of the new equipment. These units worked so well that we actually had to turn them down in the evening when the house temperature reached 76 degrees! I then spoke with the owner Chris and she was very good about explaining to me the different options in detail.

She provided me a very detailed and clear proposal promptly. The next morning, Christian, Tony, and Randy were out to do the install. They were punctual and extremely professional and informative. The system is working great, and the install is clean and professional. I would highly recommend RCM to anyone in need of HVAC service.

Chris, Christian, Randy, and the rest of the team were extremely professional and experts on everything related to HVAC. Our furnace was on its last limping leg two nights ago, I called them and they had someone out first thing in the morning. Diagnosis was not what I wanted, but what was realistic. Our old Furnace had cracks in the heat exchanger that I had no idea about that could have caused a major problem for my family.

Christian found those issues and professionally let me know the consequences of not getting it fixed. They came out later that day with space heaters for house that actually kept it too warm all night! I had to back them down to half power. Next morning the guys showed up ready to rock and did an incredible job. They were extremely informative about everything going on and subject matter experts in their craft.

The owner Chris, made the whole process of figuring out the right unit that we needed super easy. She even showed up toward the end of the day to help the guys clean up and make sure everything was working correctly. What a great company! I would highly recommend their services.

We requested a furnace recheck as part of the annual tune-up. Randy came out and thoroughly checked everything and made some necessary adjustments and corrections. He did an outstanding job as always. Service: Heating system maintenance

Definitely not the people I have dealt with for years and years. New owner maybe? Idk can someone recommend a trustworthy company?

Excellent service. Very promptly took care of our outdated ac unit in this extremely hot weather. Ac quit working & within a couple day's RCM had us back in the cool zone in no time at all. There service technician's & installers are very professional at the work they do, & they answered all our questions we had & had the job done super quick. From ordering all the components, to installation, everything went very well. We will continue to use there service & will highly recommend RCM. Definitely a professional team. Thanks to everyone on the RCM team for an AWESOME job! Well done! Roger.

I had such a positive experience with RCM. This company went above and beyond to help us with our pool heater. Chris squeezed us in despite having a backlog of customers on a Saturday morning (holiday weekend too) because our pool heater was out of service. We had a pool party planned that weekend as well as one for our son's birthday party that was the coming weekend.

She is personable, extremely attentive and runs an excellent HVAC company. Her seasoned technician, Randy, is excellent at what he does. Very well versed and on time. I highly recommend RCM for any of your HVAC/pool heater needs.

RCM installed a wall furnace in my garage. They did an excellent job! Explained everything as they worked. Very knowledgeable. Hauled away all the old equipment and packaging. Made sure everything was working properly before they left. Extremely satisfied! Will definitely be using them for our heating and ac needs.

Our furnace stopped working on a cold Sunday morning and RCM had a technician at our house within 1 hour of calling. Jeff and Randy are two RCM technicians we've had service our home and both have been great. I recommend RCM to anyone with heating and cooling needs.

Have used RCM in the past for heating and cooling at home. They are very responsive, professional and friendly. I just had the furnace stop pushing air. I called RCM and within an hour Jeff, the technician showed up. He had the issue diagnosed right away, bad capacitor. He changed it out and ran the unit checking the motor. When all was clear he cleaned the glow plug closed it up and good as new. These guys are really reliable. Highly recommended.

We had issues with our furnace and I had a good experience with service technician, Kevin! He was very knowledgable and when I asked a question, he took his time to explain what he was doing and checking. I've always had good experiences when using RCM. The company being local is a huge advantage as well.

We had a new furnace and air conditioner installed by RCM Heating & Cooling, Inc. Brian and Malcolm performed the installations. They were very professional and knowledgeable. Both were very courteous throughout what was a very long work day. They explained what needed to be done and answered all of our questions. Upon completion of the job, they thoroughly cleaned all work areas and ensured that we were satisfied with the work and the new systems. Brian and Malcom did an excellent job. We are very satisfied with RCM Heating & Cooling and would recommend the company to anyone.

Jeff E at RCM is really good at servicing the furnaces. This is the second time he's been here to maintain. He's super nice and efficient. I hopefully get him the next time. Great service!

Both of our AC units were not working in a busy week of July! Both with separate issues. Jeff E. was able to get one working by replacing a part. The second unit was properly diagnosed and we are probably going to replace it since it was completely depleted of Coolant most important we have both working now and we have cool air until the install of newer units.

We were added to the end of the day as an emergency call and he took his time to make sure all troubleshooting was accurate and that we had all the information for a quote to replace the units that are about 30 years old! Thank you RCM great Job!

When I first moved into my townhouse almost 18 years ago, I wound up going through two different companies before I found RCM via a recommendation from a friend. Best move ever. They have been super responsive to my calls, done excellent maintenance work, installed a whole new HVAC system for me, etc. So I have a lot of experience with this company.

I would and have recommended them to others and will continue to do so. Fair pricing and they are HONEST, which is a huge plus! They stand behind their work and I have never had any problems since becoming a customer. Today was my yearly AC maintenance and Jeff E. was the technician who came out. As always, professional, courteous, friendly and helpful!

My AC condenser wasn't working-turns out I did need a new one. The old unit was 16 years old. RCM gave me the best estimate in the fastest time possible for the work to be completed. I could not be happier. Randy in particular was fantastic. He came out for the service call, showed me why the unit was beyond repair, and checked up on the installation to make sure everything was top notch. I will be back when my furnace needs replacing.

We use RCM for both our personal home and our rentals. Bill Ward, the owner, is very professional, courteous and knowledgeable. What I like is that they do not try to oversell you unnecessary equipment, and they have been very cost effective for me over the last 10 years that I've used them compared to other companies (I always get a second quote even if I ultimately always end up going with RCM). It seems rare these days to find honest, hard working individuals and I would highly recommend this company.

Bill Ward and his crew replaced my tired air conditioners and furnaces. Neat, well organized and very prompt. Our technician Randy takes his time every 6 months to keep the furnaces and air conditioners working in top form. You can be sure they will respond to your needs promptly and properly diagnose and fix the problem. RCM are truly professional.

We are SO happy we called RCM. The technician, Randy was pleasant, professional, and knew what he was doing. We will never call anyone else. We appreciate HONESTY! They were here quickly, fixed the problem, for a really fair price. Thankyou! Craig & Cindy Mahlfeldt

Has done a great job with installing our new furnace and ac unit. Prices are fair, company is very conscience about there work. They really care about doing a good job. Will use them again.