Since 1981 R&L has been providing quality service and installations to the community. Our focus is on what is in the best interest of our customers. We make sure the equipment you need is the proper size and efficiency for your home or business while keeping your budget in mind. Throughout the years we have provided HVAC for some of the largest subdivision builders in the area, as well as custom home builders that all have their own unique comfort designs.We our proud of our reputation with the local inspectors and make sure that all of our installations meet or surpass the local code requirements.
Services
Since 1981 R&L has been providing quality service and installations to the community. Our focus is on what is in the best interest of our customers. We make sure the equipment you need is the proper size and efficiency for your home or business while keeping your budget in mind. Throughout the years we have provided HVAC for some of the largest subdivision builders in the area, as well as custom home builders that all have their own unique comfort designs.Andy is our field supervisor. Andy is also a licensed mechanical contractor with building experience.
We all have air pollution in our homes even if we don't live near a factory or busy road. Pets, cooking odors, cleaning chemicals and laundry products, smoke, hair spray and fragrances pollute our environment and affect our health everyday. Not to mention dry static electricity and itchy skin during the winter.
Our humidifiers are built to remedy your home's dry air needs by adding just the right amount of moisture. With easy-to-use digital controls, you can set the correct relative humidity for your home and forget it. Keeping your home's humidity in the optimal range is important for maintaining proper indoor air quality.
Join our family of satisfied Preferred Plan Customers and have peace of mind knowing that your home comfort system is being professionally maintained while you relax. Our comfort tech's will service your AC in the summer and return in the fall for your furnace. As a Preferred Plan member you receive a 10% discount on any service or parts you purchase and if you ever need emergency service, you pay regular rates, not overtime rates. This service is especially appreciated by our seniors, as well as snow birds, singles, and busy working families.
Reviews (28)
Stuart Dickerson
Jun 14, 2022
Have used R & L for over 20 years. Always have had good service and response to our needs. They have just installed new AC and heating system for our house. They arrived on time and were very professional in the installation. Services: Heating system installation, Install AC, Heating equipment repair & installation
Dina Fisher
Jun 05, 2022
They were very polite and professional when I called to set up an estimate. Andy, one of the the owners came out to provide an estimate. He was extremely friendly and took his time going over the details. What I also appreciated was he had mentioned something about my chimney flashing and said that he would have one of his guys take care of that for no extra charge.
The install went relatively smooth. I had Rick, Jeff & Alan come out and they took time to put down a plastic tarp because my basement is carpeted. Alan also took the time to go over the warranty in great detail and answered any questions I had. A day or two later I did have a question &.called the office and spoke with Kathy. She was also extremely friendly & personable. Overall, I was extremely pleased with the service and cost for my new Lenox a.c.,& I would definitely recommend R.L. Heating & Cooling!
The install went relatively smooth. I had Rick, Jeff & Alan come out and they took time to put down a plastic tarp because my basement is carpeted. Alan also took the time to go over the warranty in great detail and answered any questions I had. A day or two later I did have a question &.called the office and spoke with Kathy. She was also extremely friendly & personable. Overall, I was extremely pleased with the service and cost for my new Lenox a.c.,& I would definitely recommend R.L. Heating & Cooling!
Christin Albert
Jun 02, 2022
Came in the same day to give us an estimate and the installation was done the following week. They worked quickly and left the place clean. Very satisfied with the installation and costumer service. The guys were friendly and helpful and answered all questions. Highly recommend them. Great quality and reasonable price. Services: Installation, Install AC
Tonya
May 23, 2022
Very poor service. Improperly installed my furnace caused the entire interior of the furnace to rust within 90 days. Refused to come out and look at it without changing a service charge. Then refused to replace it despite it being completely their error. Edit: Despite the owners responses R&L Heating & Cooling is absolutely the correct company that installed my furnace incorrectly and refused to correct the mess they made.
Doreen Kachadorian
Apr 07, 2022
Ryan Nowosatko
Dec 04, 2021
My furnace went out on a Monday and I had a brand new one up and running again by mid morning Wednesday of the same week! Called other companies and couldn't even get an estimate scheduled. Andy came over explained the process, what we were getting and when. Very happy with R and L. Will be my first call from here on! Repairmen were respectful of my home and understanding and flexible. We had a piano delivered the same day and they were accommodating to the movers without hesitation.
Rita Cross
Dec 02, 2021
Not even a month into living in my new house and you know what happens on the coldest week of November? Yep, the 30 year old furnace decided to kick the bucket on us! Not an entirely unexpected situation, but stressful none the less. That stress is exactly why I'm so pleased to have gone with R & L for replacing it! From my very first phone call with Marge, to meeting with our estimators and then finally the installation crew, everyone was so very friendly and professional throughout the whole process that it really helped ease my frustration about the whole thing. Seriously, what a wonderful crew!
They were also able to accommodate us on such a timely schedule too. From our first call to the day of installment, everything was wrapped up neat and tidy within a single weekend. Which is not bad at all considering how busy a season this is for furnaces to up and die on people! Another accommodation I greatly appreciated was their financing options, which they offer through Ally Lending right on their website.
Like I mentioned, I've barely been in my new place a month so the funds were just not there to pay it all up front. Our payment plan is super solid in terms of our finances, and there's no fees for paying it off early which is another bonus. There was no mess left behind after they put our new furnace in, and the one gentleman, I want to say his name was Mike (I hope I'm remembering it right!) took the time to point everything out to me about it, like how to operate it, common troubleshoot fixes including our breaker box and duct valves, and even the updated features on our new thermostat.
Not also was this thoughtful, but he did so in a way that was genuinely helpful and not in a talking to me like I'm too dumb to get it kind of way, which you sometimes get as a young woman dealing with these sort of repairs. So that was cool! All in all, I cannot recommend this wonderful family-owned and operated business enough. You'll save good on your money, and on your nerves if you go with them. And as always, SUPPORT YOUR LOCAL BUSINESSES!
They were also able to accommodate us on such a timely schedule too. From our first call to the day of installment, everything was wrapped up neat and tidy within a single weekend. Which is not bad at all considering how busy a season this is for furnaces to up and die on people! Another accommodation I greatly appreciated was their financing options, which they offer through Ally Lending right on their website.
Like I mentioned, I've barely been in my new place a month so the funds were just not there to pay it all up front. Our payment plan is super solid in terms of our finances, and there's no fees for paying it off early which is another bonus. There was no mess left behind after they put our new furnace in, and the one gentleman, I want to say his name was Mike (I hope I'm remembering it right!) took the time to point everything out to me about it, like how to operate it, common troubleshoot fixes including our breaker box and duct valves, and even the updated features on our new thermostat.
Not also was this thoughtful, but he did so in a way that was genuinely helpful and not in a talking to me like I'm too dumb to get it kind of way, which you sometimes get as a young woman dealing with these sort of repairs. So that was cool! All in all, I cannot recommend this wonderful family-owned and operated business enough. You'll save good on your money, and on your nerves if you go with them. And as always, SUPPORT YOUR LOCAL BUSINESSES!
Michael M.
Oct 07, 2021
Audra Gschwender
Sep 20, 2021
I would highly recommend them. This was a wonderful flawless experience for me from start to finish. The salesman, office and the entire crew were amazing, knowledgeable and very professional. It was a pleasure meeting them and the cleanup was awesome as well. Thank you very much again R&L Heating & Cooling! Services: Install heating system, Install thermostat, Install AC
Audra Gschwender
Sep 17, 2021
I would highly recommend them. This was a wonderful flawless experience for me from start to finish. The salesman, office and the entire crew were amazing, knowledgeable and very professional. It was a pleasure meeting them and the cleanup was awesome as well. Thank you very much again R&L Heating & Cooling!!!
Donald Priest
Sep 13, 2021
Frederick F
Aug 23, 2021
Fred F.
Aug 21, 2021
Fred F.
Aug 21, 2021
Rob McCoy
Jul 12, 2021
R&L Heating & Cooling is a top notch family owned business. Our entire experience from getting a proposal to the actual equipment installation was very professional and timely. The R&L Crew, John,Rich & Russ were a pleasure to have in our home. The installation cleanup and startup was fantastic. We will recommend R&L Heating & Cooling to family & friends. Thank you Andy and the entire R&l team.
Sheri Engelbrink
Jul 08, 2021
We have used R&L for a number of years for our furnace check ups each year. When it came time for a new furnace and AC I didn't check with anyone else. They are professional, on time, knowledgeable on their products and installation. Went over the entire new system after installation. I would recommend to anyone else and they are local!
Rob McCoy
Jun 27, 2021
R&L Heating & Cooling is a top notch family owned business. Our entire experience from getting a proposal to the actual equipment installation was very professional and timely. The R&L Crew, John, Rich & Russ were a pleasure to have in our home. The installation cleanup and startup was fantastic. We will recommend R&L Heating & Cooling to family & friends. Thank you Andy and the entire R&l team.
Michael Parr
May 25, 2021
R&L installed my AC unit last summer, they were very timely and competitively priced. What I really loved about them was that when it stopped working this summer they sent Todd over same-day to inspect and repair it. It turned out to be a simple electrical issue and they didn't charge me anything for it and Todd was extremely professional and prompt. I'd absolutely recommend this business to a friend/family member.
Mike T.
Apr 07, 2021
R&L installed a brand new air conditioner in a few hours at our home. They were quick, clean and very professional. They laid plastic down to not mess up our carpet. We had quotes from 3 different HVAC companies and R&L were by far the lowest and it wasn't even close! We also had them install a humidifier on our furnace as well. I highly recommend R&L for all of your heating and cooling needs.
Michael Hammer
Apr 01, 2021
R & L were amazing to work with! We loved that they were a family owned company. It made the experience more personal. Everyone was so friendly and nice and they answered any question we had! They had great availability and we were able to get everything done sooner than we expected! Installation of furnace and ac unit went great and the team got it all done really fast. Would highly recommend to anyone.
Reecha B.
Nov 09, 2019
Customers beware! This company installed our heating and cooling upon construction of our home. Within the first few months, the zones malfunctioned and it was nearly impossible to get them back to fix it under warranty. When they did they did quick fixes and the zones kept malfunctioning. When we brought in another company (recommended by Lennox) and they went to the attic they saw "the worst wiring job they ever encountered" as the source of our issues.
We had to re-wire the system. I called the company upon this evaluation and they stated they "don't come out that far" and couldn't help (though they came this far for the original install and acknowledged that). Beware also of the BBB rating. I posted a review on them and the BBB couldn't publish it because Mary stated she couldn't find record of our account, though she had just one week prior over the phone.
I quickly found the original invoice and emailed it to the BBB and they were very sorry, acknowledge that it was a shady business over the phone to me, but couldn't publish the review since the invoice was over one year old. This company's BBB rating is because of the shadiness that underlies their business philosophy. They are incompetent and unethical.
We had to re-wire the system. I called the company upon this evaluation and they stated they "don't come out that far" and couldn't help (though they came this far for the original install and acknowledged that). Beware also of the BBB rating. I posted a review on them and the BBB couldn't publish it because Mary stated she couldn't find record of our account, though she had just one week prior over the phone.
I quickly found the original invoice and emailed it to the BBB and they were very sorry, acknowledge that it was a shady business over the phone to me, but couldn't publish the review since the invoice was over one year old. This company's BBB rating is because of the shadiness that underlies their business philosophy. They are incompetent and unethical.
Reecha B.
Nov 08, 2019
Customers beware! This company installed our heating and cooling upon construction of our home. Within the first few months, the zones malfunctioned and it was nearly impossible to get them back to fix it under warranty. When they did they did quick fixes and the zones kept malfunctioning. When we brought in another company (recommended by Lennox) and they went to the attic they saw "the worst wiring job they ever encountered" as the source of our issues.
We had to re-wire the system. I called the company upon this evaluation and they stated they "don't come out that far" and couldn't help (though they came this far for the original install and acknowledged that). Beware also of the BBB rating. I posted a review on them and the BBB couldn't publish it because Mary stated she couldn't find record of our account, though she had just one week prior over the phone.
I quickly found the original invoice and emailed it to the BBB and they were very sorry, acknowledge that it was a shady business over the phone to me, but couldn't publish the review since the invoice was over one year old. This company's BBB rating is because of the shadiness that underlies their business philosophy. They are incompetent and unethical.
We had to re-wire the system. I called the company upon this evaluation and they stated they "don't come out that far" and couldn't help (though they came this far for the original install and acknowledged that). Beware also of the BBB rating. I posted a review on them and the BBB couldn't publish it because Mary stated she couldn't find record of our account, though she had just one week prior over the phone.
I quickly found the original invoice and emailed it to the BBB and they were very sorry, acknowledge that it was a shady business over the phone to me, but couldn't publish the review since the invoice was over one year old. This company's BBB rating is because of the shadiness that underlies their business philosophy. They are incompetent and unethical.
Viki D.
Apr 26, 2019
Good price, professional installation! I had furnace and AC units installed this week and couldn't be happier with it. I was surprised they were able to install them just days after it was quoted. The installation team was there when they said they would be, were pleasant and reviewed the install before they started. They explained the functionality & maintenance of each product when they were done, and the site was as clean when they left as it was when they started.
The furnace is so quiet, I hardly know it's on! They were friendly to my dogs and when the cat spazzed out and fled into the basement they stopped everything to help find him. This is the second furnace I've bought from them, and I highly recommend you give them a call!
The furnace is so quiet, I hardly know it's on! They were friendly to my dogs and when the cat spazzed out and fled into the basement they stopped everything to help find him. This is the second furnace I've bought from them, and I highly recommend you give them a call!
Gary S.
Jan 30, 2018
Gary S.
Jan 30, 2018
Josh S.
Jan 31, 2017
Gary H.
Dec 23, 2015
I hired this company to do a central heating and cooling system after getting 4 other quotes. They came in the cheapest. I also felt the most comfortable with the owner salesman who came to the house. On the day of installation, two guy's showed up on time and started ripping out the old system. The guy's who showed up were pleasant and didn't mind my snooping.
By the end of the day my new system was installed and running. The only thing that kind of bugged me that this is a condensing furnace and the fresh air intake is located indoors. My other one was outdoors. When the city inspectors arrived, and passed the system with flying colors, I asked the mechanical inspector about the air intake. He told me "Ya, I don't like it either, but that's how they do it now a days, and it's code" Just to be fair, I did not ask R&L about this and since the city passed it, I just chalked it up to live and learn. Anyways, I love the system and almost 6mos later Im satisfied. Quality install and even swept up the work area. Will use again and will recommend. Nice!
By the end of the day my new system was installed and running. The only thing that kind of bugged me that this is a condensing furnace and the fresh air intake is located indoors. My other one was outdoors. When the city inspectors arrived, and passed the system with flying colors, I asked the mechanical inspector about the air intake. He told me "Ya, I don't like it either, but that's how they do it now a days, and it's code" Just to be fair, I did not ask R&L about this and since the city passed it, I just chalked it up to live and learn. Anyways, I love the system and almost 6mos later Im satisfied. Quality install and even swept up the work area. Will use again and will recommend. Nice!
Gary H.
Dec 22, 2015
I hired this company to do a central heating and cooling system after getting 4 other quotes. They came in the cheapest. I also felt the most comfortable with the owner salesman who came to the house. On the day of installation, two guy's showed up on time and started ripping out the old system. The guy's who showed up were pleasant and didn't mind my snooping.
By the end of the day my new system was installed and running. The only thing that kind of bugged me that this is a condensing furnace and the fresh air intake is located indoors. My other one was outdoors. When the city inspectors arrived, and passed the system with flying colors, I asked the mechanical inspector about the air intake. He told me "Ya, I don't like it either, but that's how they do it now a days, and it's code" Just to be fair, I did not ask R&L about this and since the city passed it, I just chalked it up to live and learn. Anyways, I love the system and almost 6mos later Im satisfied. Quality install and even swept up the work area. Will use again and will recommend. Nice!
By the end of the day my new system was installed and running. The only thing that kind of bugged me that this is a condensing furnace and the fresh air intake is located indoors. My other one was outdoors. When the city inspectors arrived, and passed the system with flying colors, I asked the mechanical inspector about the air intake. He told me "Ya, I don't like it either, but that's how they do it now a days, and it's code" Just to be fair, I did not ask R&L about this and since the city passed it, I just chalked it up to live and learn. Anyways, I love the system and almost 6mos later Im satisfied. Quality install and even swept up the work area. Will use again and will recommend. Nice!
