Lakeview Mechanical

I had a new air conditioner installed yesterday to replace my 27 year old Carrier unit. Everything went as planned, the technicians were 5-star in every way and the Customer Service Rep who answers the telephone at their office was great too! Now I'm looking forward to those hot Michigan summer days - Thank you, Lakeview. Service: Install AC

We have nothing but praise for Lakeview Mechanical! The Dynamic Duo of Don and Kevin quickly identified and resolved a recent issue with our new furnace that had to do with the pipes and return air flow! Being experienced, knowledgeable heating/cooling experts is one thing. but they are bona fide scientists, as well! (I will forever think of Kevin as the "Duct-Pipe Whisperer!") Carol and Michelle, in the front office, could not be more helpful. Highly recommend!

I had no heat and they came out first thing in the morning but unfortunately the unit wasn't working. I had to get a new unit and with in 12 hours it was fixed with a great price. Great company with great workers. I definitely use them again!

Lakeview Mechanical is an outstanding Company. They are right there when you need them. Don is outstanding as well. I have used them several times. HIGHLY RECOMMENED!

This is not a critique of the technician who came to my driveway, he was polite and informative and apologetic of the fact his company forced him to charge me a $70 service call to show up at my driveway. Long story short, basement flooding from floor drains. Shifted in to disaster control mode, called a bunch of companies. Thought a drain snaking would reverse problem, discovered before anyone's arrival was a city storm drain issue that they needed to solve first before a plumber could do anything that mattered.

Let the tech who arrived know that before he even got out van and he agreed. He understood, we talked plumbing and drain issues for a min. He was prepared to leave but informed me his boss was making him charge me. I will need a plumber eventually. Along with 20 of my neighbors. You have lost your mind if think I would call on your company for anything again. I will let my neighbors know of this company's unethical business practices, preying on homeowners in distess.

As you know we experienced a lot of rain in a short amount of time and some of us had our basements flooded. Just as bad as it was in 2014. I knew this time the damage was bad to my Hot Water Tank and would need to be replaced. I called on a plumber, but lo and behold, my air went out.well the blower fan. Since this particular plumber was swamped and really only did plumbing, I needed someone to do both. Lakeview Mechanical was the solution.

I had dealt with them before on a friend's renovation of their large home about 25 yrs. ago. I have seen their Vans still all over, so I knew they were still in business. I called and was immediately told the Hot Water, if in the flood should be replaced. I said I was aware. They came out that same day to install a new one and had scheduled an Air Conditioning contractor for that afternoon. Well, they called me around 2:30pm to say that it the air conditioning had to be rescheduled for the next day.

I didn't mind at all, even though it was hot, I wanted to enjoy my hot water with a lengthy shower and put my pj's on, not matter what time I was done. LOL All the workers were friendly, pleasant and professional. They went above and beyond, which has put me at ease. I will be using their services again. Ed was understanding and cooperative with respects to this unexpected dual expense.

The company offers their business credit cards with financing available. Check them out. I have more projects for them, but need to take a break for a bit, however, they are the ones I will call. I suggest you call them first.

April 23, 2021 - I am the latest to submit a very poor review of this company. Do not use this company! I had used this company for years and they were fine - until this year, they are terrible in every way. Also, I am a real estate agent and I will make sure my clients know about my personal experience. In February of this year, I had called Lakeview to install a new toilet.

The very inexperienced guy came to my home and yes installed a new toilet. Within a few days the toilet was unstable - so, I had tightened the bolts myself. Within a month, I had notices water beneath the tiles - coming through the grout. I had called the company for a service call and told them the water was leaking beneath my tile - actually, the installation guy had cracked 3 tiles around the toilet and left the tiles unlevel.

When the second service guy (I prefer not to say technician or repairman because they do not fit either description) he said the toilet was installed incorrectly. He said he would need to get a part and would call me later in the day or the next day. Three days later after no call and a toilet sitting in the middle of my bathroom, I called the company to find out when he was going to call/return.

When he did return, I was given a bill (per the guy - it won't be much) it was very close to the same amount for installation - a couple hundred dollars plus. I said I was surprised to be charged at all because it was incorrectly installed by their company 6 weeks earlier. He gave me a line of excuses. There was no mention of repair of the tile or cleaning the water beneath the tile.

I had called the company to talk about the issue and bill. I was told the supervisor would return my call - well it's been 5 days so far. Do you think I have received a call - right, it will never happen. Please do yourself a favor and do not use this very poor company. Please refer to all of the reasons above - use a reputable company, not this one.

I had a sewer line break in front of my house. My usual guy recommended Lakeview Mechanical. Am I glad he did. Josh, who responded to my call, came out, inspected and answered all my questions (and I had a lot). I got a great price, everyone I spoke to was polite, the work was done in one day, and the clean up was amazing. I was expecting a huge mess as I had to have similar work done years ago, but there was no mess left behind.

There is a mound of dirt, which is standard with sewer line repair, but they made it as unobtrusive as possible. They cleaned up my sidewalk, my grass, everything. Very friendly and very professional.

I had a furnace and water heater installed by Lakeview 6 years ago, so I knew they did good work. So last Sunday, my furnace stopped working and I went on their website and submitted a service request that I had no heat. First thing Monday morning I got a call and explained to them the situation. The nice lady expressed concern and said she would contact dispatch immediately.

I received a call a half hour later from Don who said he could be out within the next hour! He showed up and got the furnace working again after replacing a defective part! Don also answered some questions I had. Great job

Had plumbing work done by Mike Breslin. He was very courteous, and explained everything he was doing. Would definitely recommend him for any plumbing work that needs to be done.

I had a pipe leaking in my crawl space from a shower. I called Lakeside in the morning and they said they could have someone over early afternoon. Before 1pm the plumber, Tim, called and was over. He crawled in the crawl space through the basement and said how soon do you want this fixed? He immediately went to the parts store on Mack in Detroit and came back and fixed it that afternoon.

He also charged me $100 less than what he quoted me since it wasn't as labor intensive as he thought. Highly recommended! I don't believe some of these other reviews on here.

Lakeview seems to get 5 stars or 1 star. I have been using them for years and their contractors do terrific work, however their office staff could use some help. Called to schedule and appointment a week before was told would get a call closer to confirm time. Didn't. Had to call them the day before was told a 4 hr window but would be called 30 min prior. Had to call them at the end of my 4 hr window to get time and was told they would call back.

They didn't so had to call an hour later to be told someone would be there in the hour. When contractor arrived unable to do job because it was a 4 hr job and now it's the end of the day. Had to reschedule. I don't fault the contractors they do great work. However you have to pack your patience with the office staff. I recommend the work just not the office.

We went to their website. They have an online appointment scheduler. We picked our time, filled in the information, and waited for them to call us back. We received an email thanking us for scheduling an appointment, that Bob Popso would call us back to confirm. We waited the entire day. No call, no show, no more emails, nothing. Thanks for wasting an entire day for us.

Their ad says 24 hour service 7 days a week. I think not. Poor customer service. We called someone else who came right out and fixed our simple problem. If they were too busy, a call would have been nice.

The installers arrived on time and were extremely professional. They cleaned up the area and left it looking incredible. Everything was better than what they promised. Completely exceeded my expectations. I would definitely recommend this company to anyone looking for quality and service.

ZERO STARS Bunch of shady scum who break pipes, cabinets and leave an all around mess. For what they scammed my elderly parents out of they should respond better than they have. Apparently money is more important than customer satisfaction! Scammed my parents out of nearly $3,000 to replace their home plumbing.which they didn't replace all of it! Refused to replace the shower pipes.

They broke the vanity in the bathroom to replace the sink pipes and then told my father they would fix the drain for ANOTHER $450! Damaged other drains and again $450 to replace those because "we didn't agree to do that in the original estimate". UM YEAH and we didn't agree you would damage our drains and cabinets due to utter incompetence either buddy!

Left gritty sediment all over our basement floor so it was like a sandbox with who knows what kind of bacteria. Left remnants of their work all over the floor as well as old parts and other waste. If these people are "master plumbers" then somebody needs to check their credentials and send them back to school to relearn the profession. After repair customer service is all about blaming the customer and telling lies about how they do work. I guess taking advantage of the elderly is their main motivation from other reviews and they need to be SHUT DOWN!

Last summer our AC went out and I called Lakeview Mechanical - mainly because Lakeview designed and installed the system about 12 years ago (we have an old house with a boiler so our air handler is located in the attic). Don Rappert came out and after more than an hour of dicking around with the compressor recommended we replace the air handler and compressor -- total $4,680.

According to Don we had to act fast because running the AC as is would result in water damage and. (gasp). BLACK MOLD!. The next day I climbed up in the attic and determined the pump was running but was not removing the condensation water because the check valve was clogged. Took all of 5 minutes to disassemble and clean out the check valve - problem solved.

Within a day all the wood and insulation was bone dry. Lakeview Mechanical charged $245 for the service call, didn't correctly identify/fix the problem, and tried to sell me an un needed $4,680 system. Don Rappert kept telling me how he had over 20 years of experience. Yeah, 20 years of ripping people off!

I'm very happy with Lakeview's service and attention to detail. They had a great competitive price for my a/c install, and they came out quickly to do the work. Chris and George did an excellent job installing our new unit, and also did a great job cleaning up afterward. There was a small issue with the backlight on my thermostat not working, but when I pointed it out George did a quick research call, and corrected it before they left. Lakeview Mechanical was the only contractor that was willing to do my small thermostat install a couple years ago without charging an arm and a leg, so they were my first choice to use on this larger scale job.

Did an awesome job New duct work in my crawl by Mark went way beyond what I expected. New sewer line from house to street. Thanks Mike, Charley, Cris, Joe and all the guys. GREAT JOB! Thanks.

I can't say enough about this company. So professional and all the workers were so friendly! I highly recommend this company for your household needs. Prices reasonable, efficient, and the company went above and beyond my expectations! Do yourself a favor and call them if you need plumbing, electrical, heating and cooling etc etc. I have put them on my speed dial and wouldn't think of giving my business to anyone else. Thanks again to Lakeview for your professionalism and honesty. You have made yourself a lifelong customer.

Don't even waste your time. Came to my home to snake our main sewer line, told us there was a break in the pipe, we needed to call the city, and he would too in the morning. We called the city first thing Monday morning.he never bothered. The city said we'd need video of the break, plumber came back out Monday and took video. He said he was going right back to the office to download on a scan disk to get right over to the city and he would call.

He was absolutely sure there was a break in the line he said. No calls to the city were ever made, no video sent, and my husband tried numerous times to get ahold of the plumber to no avail. Called another company, they had there guys out in by the afternoon and within a couple hours my line was snaked clear. Over 7 ft of tree roots were cleared out. We saw a live feed of our drain, NO break. Don't waste your time or money with this company, so not worth the extra stress, time, or money.

Call center dude needs some customer service training. These people have been fairly reliable but in the past few days I was getting horrible service so I'm a bit irritated. The call center guy tells me it's his' company and laughed at my words. I told him to blow me and hung up. I'll find someone who wants the work you ass-bag!

I recently purchased a fixer upper from the 1950's and needed to replace all utilities as well as some duct work moved. I received several estimates and Lakeview had the best overall cost considering the quality Rheem product included in the price. I was very pleased with my experience with Lakeview and would recommend them to others. They were able to orchestrate removing my old furnace, water heater and air conditioner, installing the new and moving a duct in an efficient amount of time.

Throughout their work the, job site was always kept clean and the customer service was great; everyone was friendly and knowledgeable. I am very happy with the finished product, overall great experience!

I hired this company to fix my furnace/AC. However, my furnace/AC stopped working a few minutes after the repair had been made, I called the tech back inside (he was still in my driveway). He said that he was at a loss as to how to fix the issue and that I would have to wait until the following week to have the issue resolved. I told him I wanted my money back and went back upstairs while he rebolted the panels onto the furnace.

He gave me back my credit card slip, said he tried his best to fix the problem and left. When I called the company to let them know what happened, the owner or manager, said since I was obviously unhappy with their services I should call another company. New company comes out, takes the panel off the furnace and immediately calls me downstairs. The board that was replaced by the tech had been ripped out and only the wires were left hanging.

The new company wouldn't repair the furnace because of this and said it looked like the damage had been done maliciously. When I called the company to complain, I was hung up on.

This company is a total rip-off! My elderly Mother called them when her air went out. He came out and went into the backyard to check the air conditioner, He came back in shortly & informed her that the unit was to old and couldn't fixed. He told her it need to be replaced, sat down & wrote 2 estimates. One for $2000+, the other for $3000+. Luckily my Mom got one of my brothers on the phone to talk to him, after that conversation my Mom and brother decided to wait.

Then my mom got one of my other brothers on the phone and told him the situation, he was able to send his handy man over to take a look at it. He came out and looked at it, it took him 10 -15 minutes to find the problem! It was a $10 part. So obviously my brother wasn't happy, he called Lakeview back & explained the situation. Lakeview's lame response was that with a unit that age you can fix them and you never know when the will break down again. Really? Isn't that a decision for the homeowner to make. So call them at your own risk, they are liars & cheats!

The technicians at Lakeview are great. However, the customer service is horrible. I tried for a week to schedule an appointment for a plumber and got the run-around every time I called. I ended up calling another company and had the work done the same day! I will not call Lakeview again.

Called Lakeview to check for a leak in my wall, tech came out right away and called before showing up. They did not reschedule and were here when they said. Tech told me what needed to be done and even replaced my sink with the one I provided. Very expierinced and cuctomer service was great, low prices best deal. I will definitely call them again when needed. I also will recommend them to family and friends. I also have 1000 Facebook friends they will also be informed of Lakeview.

WOW! Great no pressure service. Priced perfect. So nice and professional sales.