Ocean Air Conditioning & Heating

My very old air conditioner finally quit working and I called Ocean Air and they came out within a few days and gave an estimate for new A/C unit and a new furnace. In 4 days the technicians, Tim and Oscar, came out and installed both units In 1 day. They were friendly, polite, knowledgeable and hard workers. They did a great job and cleaned up everything after the install. I was very happy with them and the job they did. Thank you Tim and Oscar for making the whole proces easy for me.

My very old air conditioner finally quit working and I called Ocean Air and they came out within a few days and gave an estimate for new A/C unit and a new furnace. In 4 days the technicians, Tim and Oscar, came out and installed both units In 1 day. They were friendly, polite, knowledgeable and hard workers. They did a great job and cleaned up everything after the install. I was very happy with them and the job they did. Thank you Tim and Oscar for making the whole proces easy for me.

HVAC system maintenence and diagnostic analysis. Hired them as a second opinion from a prior "routine maintenace" check. So glad I did. Saved me $$$ for unnecessary work. Plus, Joe walked me through everything. Very knowledgeable, professional, and friendly.

Casey Anderson called before showing up which was so helpful. He was professional and thorough (Loved his positivity). He answered all our questions. He is a great asset to your company. Service: A/C system maintenance

We had Casey out yesterday. So courteous, we were worried because our heater sounded funny, he fixed it changed filter and made us feel comfortable that everything was running right. Great job.

I have used this business several times and always happy. I recommend to anyone who needs service. Joe the service tech called prior to coming and arrived on time. He was very professional and reviewed everything with me. Services: Install thermostat, A/C system maintenance

Joe is an excellent technician, personable and professional in every aspect of the job he performs. He reflects the high quality standards of Ocean Air and we will be happy to see him in 6 months for our next heating/air conditioning maintenance! Services: Heating system maintenance, A/C system maintenance

Joe just fixed my 30 yrs old furnace, very professional. Scheduling was easy, service was great, price was reasonable. Highly recommend.

Casey was very professional, informative and easy to work with. Very happy with the experience and new thermostat. Been using ocean air for over 20 years and they have always come through for us. Services: HVAC duct & vent repair, Heating system maintenance, Installation, Install thermostat, Install AC, HVAC system maintenance

Joan was very pleasant and helpful when I booked my appointment. Casey the technician notified me he could arrive a little earlier if it was convenient for me. He was so friendly and efficient. Did a great job and then explained to me the new maintenance program available and I did purchase that. Very happy with Ocean Air and it's personnel.

Joe was wonderful to work with. He arrived on time and was very thorough & respectful. We will be using Ocean Air again for any future HVAC needs. Service: HVAC system maintenance

Excellent customer service! Joe did a great job. He got here very quickly, ascertained the problem and fixed it fast. Very professional and a super nice guy. I would highly recommend Joe and Ocean Air. He was not afraid of the giant, mutant BatCoons in the attic! He is fearless! Service: Thermostat repair

Joe was outstanding. He was patient and explained everything he was doing and took the time to thoroughly diagnose the problem. He was also very honest and did not proceed with a new part installation that initially was thought to be the problem. Service: HVAC system maintenance

I called Ocean Air, because I had smelled gas, and another company had come out to fix it, but after two tries to install the gas valve, and it continued to leak, I called Ocean Air on the recommendation of a friend. Casey and Paolo came out, and spent a generous amount of time troubleshooting it and trying to repair my furnace, even though it is an old rustbucket.

Ultimately they replaced a switch trigger unit (I believe) and I was able to turn on my air conditioning immediately afterwards. I appreciated their not pressuring me to replace the furnace, because no one knows anybody else's finances, but gave me a quote for replacement in case I decided to do that. They even offered to apply my repair cost toward the cost of a new furnace.

Another HVAC company I had called, had not even seen my unit, and told me that if it was over 20 years old, they were going to make the service call and recommend replacement. I liked that Paolo and Casey gave me the dignity to decide that for myself. GREAT work. Thoroughly expert, even though they look quite young. HIGHLY recommend this team. Very professional.

I called Ocean Air, because I had smelled gas, and another company had come out to fix it, but after two tries to install the gas valve, and it continued to leak, I called Ocean Air on the recommendation of a friend.

Casey and Paolo came out, and spent a generous amount of time troubleshooting it and trying to repair my furnace, even though it is an old rustbucket.

Ultimately they replaced a switch trigger unit (I believe) and I was able to turn on my air conditioning immediately afterwards. I appreciated their not pressuring me to replace the furnace, because no one knows anybody else's finances, but gave me a quote for replacement in case I decided to do that. They even offered to apply my repair cost toward the cost of a new furnace.

Another HVAC company I had called, had not even seen my unit, and told me that if it was over 20 years old, they were going to make the service call and recommend replacement. I liked that Paolo and Casey gave me the dignity to decide that for myself.

GREAT work. Thoroughly expert, even though they look quite young. HIGHLY recommend this team. Very professional.

I requested for Ocean Air to come for maintenance with my A/C system. Casey and Paul were very courteous and professional along with following COVID-19 safety protocols. I will gladly request their service again in the future. Highly recommended!

After obtaining three bids to add central air to my duplex in Dana Point, I chose Ocean Air not only based on their quote but on the AC Pro Slim Line, quiet compressor they recommended. Additionally, the owner, John, who came out and surveyed my needs was very professional and honest about what he recommended. His crew arrived on time and were very professional throughout the three days it took to complete the installation. Their work was meticulous and I was extremely satisfied with everything they did. I highly recommend Ocean Air for your central heat and air issues.

Tim has aways been great. He helped us with installing a new AC unit and was always willing to provide advice and opinion on challenges. Very responsive and professional.

Thank you John and all the staff at Ocean Air with special mention of Joan who is always there. We started our relationship with them long before the advent of review boards. John is a QUALIFIED professional with the knowledge and background of an engineer in the HVAC industry. John was the most knowledgable person out of the 4 people who gave us the estimates. John did not come across as a "salesman" as the others did.

I had done my home work and John gave me the right answers where others just gave me answers that didn't make much sense. THANK you John! They did a GREAT job with our complete A/C install and with after sales service and maintenance. There has to be something said about a 2nd generation family owned business in this super competitive field. We will call on them again and again.

Earliest appointment was 5 days out. I know the weather has been very hot and they are busy, however, waited for the tech between 12-5 window and they never showed up or called, or texted. Called the office at 5:02 and no one answered. What else? They came highly recommended. I am very disappointed! Guess I'll be taking my business elsewhere and recommend not using them. Very unprofessional!

John was very knowledgeable and patient in explaining the malfunctioning parts on my old a/c unit. Great guy. Definitely recommend.

Just had our downstairs heater replaced. Could not be happier with the service and replacement unit. Both Steve and Miguel were very professional, thorough, and did not leave until they knew everything was working perfectly.

We could not be happier with the services provided by Ocean Air. I called Ocean Air to get a quote for a new heater as my old one was 25 years old and stopped working the night before. John arrived on time and asked if he could take a look at my heater before giving me a quote to replace it. After a few minutes John fixed the heater and had me up and running.

I then requested a quote for replacement as the heater is not reliable any longer. John provided me a quote within minutes that was $1700 cheaper than I received from Triton Air a weeks prior for the same exact product. I decided to pull the trigger and contract with Ocean Air to purchase the heater. Two days after receiving the estimate from Ocean Air, they were ready to install. Steve from Ocean Air showed up on time and was very polite. Steve showed the highest level of professionalism and installed the unit in a few hours. Steve left the project cleaner than it was when he arrived and the heater works excellent. We couldn't be happier with Ocean Air and have absolutely nothing negative to say about them.

We could not be happier with the services provided by Ocean Air. I called Ocean Air to get a quote for a new heater as my old one was 25 years old and stopped working the night before. John arrived on time and asked if he could take a look at my heater before giving me a quote to replace it. After a few minutes John fixed the heater and had me up and running.

I then requested a quote for replacement as the heater is not reliable any longer. John provided me a quote within minutes that was $1700 cheaper than I received from Triton Air a weeks prior for the same exact product. I decided to pull the trigger and contract with Ocean Air to purchase the heater. Two days after receiving the estimate from Ocean Air, they were ready to install. Steve from Ocean Air showed up on time and was very polite. Steve showed the highest level of professionalism and installed the unit in a few hours. Steve left the project cleaner than it was when he arrived and the heater works excellent. We couldn't be happier with Ocean Air and have absolutely nothing negative to say about them.

This company has been a great resource for me personally and my clients. They come on time as promised, are very knowledgeable with the complex as well as simple systems. I highly recommend Ocean Air!

I have used Ocean Air as both a consultant and also for new equipment for over 20 years! When we moved to California, we had an old Lennox system and John, Tim, and Maureen were super helpful when we would have system problems. They responded right away with troubleshooting tips and if needed would come to the house and replace fuses, filters, and hoses. They are a family business that thrives on referrals; so they value being honest, fair priced and always use high quality products. Try them out!

This was a refreshing surprise. A company that delivers! They were on time, fixed my heater, respected my place by covering for dust, cleaned up and were very nice while doing it! Everyone from the people in the office to the guys that fixed my heater, a big thank and just know I will be referring you to others!

My experience with Ocean Air was good, from my initial phone call to the commercial inspection their service crew performed for my art studio space's HVAC unit. I plan on using their maintenance services in the future. They were clear about their rates, the service rep called as promised to let me know when they were heading over.

My wife called given there was a sound with the HVAC. These guys installed the unit about 5 years ago and were amazing at that time. However, we had it serviced within the last year and the bill was higher than quoted which didn't make us happy. Then, this time, a technician named Mark came out. He was gruff and very impersonal with my wife. He literally spent 5 minutes looking at it and said it was normal for this kind of machine and noises would happen with time.

He poured some water in the condenser and called it a day. My wife called to complain and refused to sign his form as it wasn't accurate (he wrote 30 minutes work done when he performed 5 minutes of work). Joan confirmed his GPS said he was there for only 15 minutes and more than half of that was spent writing his report and talking at his truck. John contacted me and said his worker did what he was there to do and $89 is their lowest rate.

To spend 5 minutes looking at it, saying there's nothing wrong and that their recent service should have covered it isn't doing anything in my opinion. There are other companies to consider if you have any issue with your unit and are looking for a fair job.

Ocean Air Conditioning was very professional thought the whole process of installing our Air Conditioner and furnace. They even help us with getting a permit from our city and help us prepare for the inspector visit. The guys that showed up for the installation was right on time and took the time to get us familiar with the new units and cleaned up after themselves after they remove the old units. Finally the salesperson was very informative and was very willing to help us.

Horrible business. DO NOT USE THEM FOR ANYTHING. They, Over charge customers & Do not stand by their services. Slacking technician is too lazy to actually inspect our heater unit. Parts cost $44 charged us $240! Intimidating & rude. No no oh hell nooooo!

TEN STARS! I couldn’t be more Thankful for Ocean Air! What a great local family owned company! Everyone is so nice and accommodating! Amazing,humble and professional! You guys where there when my little family needed it the most and I could not be more grateful! DEFINITELY RECOMMEND OCEAN AIR! Thank you again from the bottom of my heart! YOU GUYS ROCK!!!!

First bad review i write. The employee who came to inspect the AC unit was nice and took his time to do the diagnostics on my AC. The reason i am writing this bad review is because i was not told about the additional $70 for adding refrigerant and i was not told about the additional $25 they added to the $89.99 inspection/diagnostic quote that i was given on the phone.

I ended up paying a total of $190.42. At no point during the inspection was i asked if the employee can add refrigerant, he added it on his own and charged me at the end. Nor was i informed that they will charge me $115 to come out, they told me $89.99 on the phone. Anyway, be careful of all the additions they put on and make sure you tell the employee not to do anything without your knowledge. You might end up paying a lot of money if you dont.

Tim and the team at Ocean Air Conditioning are the only ones who stepped up and squeezed my family and I in during the heat wave we just had. My a/c broke on a Friday night; couldn't get ahold of a vendor all weekend and when I finally did get some on Monday, they were all booked for weeks and said they couldn't get to me.
Tim and Ocean Air were the ONLY company to offer to fit me in - in ONE DAY.

Even though I had to pay overtime, at least they TRIED and SUCCEEDED in taking care of us. Ocean Air is now my preferred A/C vendor as long as I live here in SoCal. Ocean Air still knows what customer service and going above and beyond the call of duty means. Call them - you won't be disappointed.