Alicia Air Conditioning & Heating, Inc. is a family owned and operated, full-service HVAC company serving Orange County and surrounding areas. Since 1980, we have provided our residential and commercial customers with quality, affordable HVAC sales, installation, maintenance, service, repairs, parts, and more. We have always made customer satisfaction our top priority. Our commitment to quality, affordability, convenience, and excellent customer service has earned us an A+ rating with the Better Business Bureau.
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Alicia Air is a family owned and operated heating and air conditioning company serving Orange County and surrounding areas since 1980. The goal today is the same as it was over 40 years ago: provide quality service and good value to the customer and a sound working environment for all of our employees.
Alicia Air is highly qualified to sell and install RGF Environmental Group, Inc.'s whole home in-duct air purifiers, including the REME HALO and HALO LED with REME-LED Technology. RGF's air purifiers are devices that can be installed into any ducted air conditioning system to improve indoor air quality (IAQ) levels in your home, school, office building, or commercial property.
Reviews (15)
Paul Worne
Jun 01, 2022
In May 2022, Alicia Air Conditioning & Heating installed a complete Carrier HVAC and Air Conditioning System, including a Honeywell smart thermostat, in our 1985-built new home. From the beginning of the estimating process through installation, the experience and quality of the equipment, installation and technicians were top-notch. Great communication and follow up as well. Will definitely recommend to our friends and family for any service they provide. A+
Frank Reilly
Apr 07, 2022
I call Alicia Air Yesterday morning right when they opened to tell that my A/C system had broken down on late Friday night on one of the hottest days we have had here. They were very professional in listening to my problem and were able to schedule a appointment yesterday afternoon. Matt came when they said he would and I received a email prior to his arrival saying he was on his way with his picture. Matt evaluated the problem, was able to repair it and then he checked the complete system to make sure it was working properly before he left. I Have and will Continue to Recommend Alicia Air to any Family Members, Friends or Neighbors.
Peter Ojinaga
Oct 17, 2021
I had an appointment today (between 10-12) for a consult to replace my one-stage A/C unit to a two-stage A/C unit. Nobody from Alicia Air Conditioning & Heating, Inc showed up or bothered to call me. Therefore, if you are looking for somebody to be reliable this is not your company! I am glad I found out in the beginning instead paying a lot of money on a system that I will be stuck with on top of poor support.
UWCrutch
Apr 20, 2021
Alicia Air came out to install a air conditioning unit for our condo, they said that they had received a permit from the city of SJC. They never received the permit, and install the unit anyway not up to city code, or condo HOA regulations. Have not returned any calls on the matter. DO NOT USE THEM THEY WILL TAKE YOUR MONEY AND RUN. *Update*owner came to an HOA meeting to try and resolve the issue. Still no resolution, current HOA fines over $10,000.
Brent Lok
Mar 05, 2021
Alicia Air is a small family business. My Carrie home unite was not cooling. I called for a service two days ago. Bryan was the repair person came this morning. He is neat, polite and professional. He explained to me what was wrong and fix it in no time. The most important character of Bryan and the company is trust worthy and honest. I will recommend to anyone without reservation. Well deserved a five star rating. Thank you every one at Alicia Air!
Dana D.
Aug 20, 2020
Alicia Air Conditioning and Heating was able to service my A/C with just a very short wait and during a monster heat wave and a pandemic. Scott was my technician and he was fantastic; knowledgeable, personable, prompt and thorough. Thank you Scott!
Alicia Air and Scott left me with the feeling that the job was done right and at a reasonable price.
Alicia Air and Scott left me with the feeling that the job was done right and at a reasonable price.
Kelly Lindgren
Jun 17, 2020
I have been a customer of Alicia Air for several years. They installed my current Carrier system and I had a very good experience with them from start to finish. This past weekend, my parents had an issue with their thermostat and, with this extreme heat, I was very concerned that they would not be able to use their A/C. Even though my parents had never used Alicia Air's services before, the service man was able to get to my parents' house within one day and resolve the issue. I continue to be very impressed with their professionalism and helpfulness.
Kelly Lindgren
May 27, 2020
I have been a customer of Alicia Air for several years. They installed my current Carrier system and I had a very good experience with them from start to finish. This past weekend, my parents had an issue with their thermostat and, with this extreme heat, I was very concerned that they would not be able to use their A/C. Even though my parents had never used Alicia Air's services before, the service man was able to get to my parents' house within one day and resolve the issue. I continue to be very impressed with their professionalism and helpfulness.
Diana C.
Jun 11, 2019
I called Alicia Air today to schedule an appointment for my AC as it isn't working. I called and asked Mike if I could schedule an appointment 2 days out, and handed me over to dispatch. No one picked up for 5 minutes so I called back. After someone answered, they were talking and then hung up on me. I called back and asked Mike if he could help me, and he said it wasn't his department, so he transferred me to the person I needed to speak with, who had just gotten off the phone. Mike briefly picked up again, only to transfer me to voicemail. If that is the type of service this company provides on the phone, there is no way I want to work with them for any type of service needs!
Roger Morgan
Oct 22, 2018
These guys are great. I called looking to get an appointment with a technician to take care of our problem. The fellow who picked up the phone asked me to describe the problem. He said, rather that send out a tech let's see if we can fix it. Gave me some instructions and it worked! That is customer service! Roger Laguna Hills
Guru Murthi
Jan 04, 2018
Dave E.
Dec 06, 2017
First, I appreciate the office staff quickly getting us an appointment right away( like the next day).
Second, We really appreciate the technician they sent to help us with our thermostat problem --
Scott was excellent!!. Friendly, very knowledgeable but most importantly, he took the time to explain Everything! Last we must add, although we don't want another HVAC problem, we will be calling this company if we do. First class service from the initial phone call, followed by a call to tell us Scott was on his way, to the service provided by their technician SCOTT.
Second, We really appreciate the technician they sent to help us with our thermostat problem --
Scott was excellent!!. Friendly, very knowledgeable but most importantly, he took the time to explain Everything! Last we must add, although we don't want another HVAC problem, we will be calling this company if we do. First class service from the initial phone call, followed by a call to tell us Scott was on his way, to the service provided by their technician SCOTT.
Sharpie Evans
Nov 18, 2017
Excellent service from a well run company. I love my new Carrier furnace and AC !!! My old system woke me up and made it difficult to hear the tv...with the NEW cabinet insulation, NEW vents, and NEW HVAC system and thermostat my home is now STEALTHILY kept at exactly the temp I like without the large swings in temp and noisy blasting air. I could not have imagined the improvements this has made to my comfort-let alone the monthly cost savings.
Mark T.
Dec 22, 2015
Alicia Air is a very honest company. I was expecting the worst with my 10 year old air conditioner as it was making a loud noise. Alicia Air's tech preformed an complete inspection and discovered a shipping strap had not been removed by the company that had installed the unit. I recommend this honest company to all my neighbors in Laguna Niguel and will use them for all my air conditioning and heating needs
Thelma Krone
Dec 17, 2015
