New Albany Heating & Air Conditioning

*Update*. I had to drop my rating a bit. My ac unit is only 2 years old now and, a month ago on May 12th, I had to call out a tech to fix my ac because it wasn't keeping up. Well, the tech missed the faulty compressor I guess, patched up the ac and charged me $85 (which wasn't bad). Well today (a month later) I'm having the same issue and it's 90 degrees in my house so I call again.

It's after hours so I'm told it's $130 to come out and $70 for every half hour after. The tech finds the faulty compressor and replaces it within 15 minutes, but I got charged for the full half hour for a total of $200. To me, that price is a little excessive. I was told those compressors have been failing a lot lately which makes me wonder if these compressors are meant to fail after a couple of years to get more money out of you; I don't know.

The techs are very nice and the service was speedy, but I definitely feel like I have been taken by this company. I'll most likely be calling someone else in the future sadly. Professional, on time, and courteous. They communicated everything they were doing and why; they even did extra work at no charge. My subfloor was rotted due to a previous leak from the old furnace and they fixed that for me.

While on the roof they cleaned out my gutters; something they definitely did not have to do. Their price was the lowest I had been quoted out of 4 other companies. Very honest and excellent work and customer service. I would highly recommend!

My furnace quit working on a cold weekend. I called New Albany Heating and the service guy was here pretty fast. Turned out better than I expected. I was very happy. This will be the first place I call next time. Thank you much.

I've been in New Construction and Project Management for 22yrs and highly recommend this company for all heating and air needs. Big thanks to Chris, Billy and Ike for always taking excellent care of us over the years. Service: Heating system maintenance

They are on time and easy to get appointments. Employees are courteous and knowledgeable. Prices are great.

I have used New Albany Heating and Air a few times. They are alway very friendly and honest, get the job done fast even in the middle of a heat wave when most other companies are backed up they find a way to get their customers and help. Services: Repair heating system, Repair AC

Quick and fantastic service will always call this company whenever I need anything done with my heating or air fantastic thank you so much

We called after hours for emergency service on our AC. Your service technician Chris arrived promptly. He was courteous and very knowledgeable. He quickly discovered our problem and repaired it in the spot. Thank you for the fine service on a very hot day. New Albany Heating and Air Conditioning can be trusted.

Got a estimate on new ac furnace. Other estimates i got and the other companies would take pictures and measurements. Recieved a quote before they left. All new albany heating ac was take my email address and promised me a quote in 4 days. 8 days later after i contacted them several times before they sent me a quote. They were 10000 dollars more less warantees and less work on the units. The brand of ac unit was of a cheaper quality. Get other quotes before making any commitments.

The group at New Albany Heating & Air are awesome. I can't say enough good things about them. The entire process was smooth from quoting to paying my bill. They arrived on-time and cleaned up after themselves. Price was better then others when you concider the service received. I have rental property and switching our service over to them. I have dealt with several companies and they are the best by far.

Estimator arrived on time, was friendly and professional. Received a competitive quote by the end of the day and a very quick date for install. Technicians arrived at the promised time, introduced themselves, were friendly, neat, and quick. Services: Install heating system, Install AC

I had water going up my wall board in the bathroom. I thought it was the condensation from the air conditioner. So I called New Albany heating and Air conditioning and they were here when they said they would be. Well it wasn't the air conditioner at all. He showed me behind my washer that it was one of the valves leaking and it had been for sometime.

He is such a nice guy. He cleaned out the condensation pump for me, I got the valve fixed and everything is fine. I just have to wait for the wall board to dry now. Anytime I need HVAC service I will always call New Albany heating and Air conditioning. They're Great!

They installed our system a few years back and I confess we got some other companies to service the units now and then. But the other guys charged too much, did less-than-satisfactory work, and pushed their expensive "service contracts". So, this time, with our AC not working correctly, I searched and was pleasantly surprised to see they are still in business.

A promise from them for next-day service and by golly the service man was here next day! Diagnosed and fixed the issued quickly, doing a couple little extras to make it run even better. Great, personable, attentive service person who obviously knows his stuff. Thanks New Albany Heating and Air!

After receiving 5 quotes to replace our 23 year old air conditioner and furnace we ended up going with New Albany Heating & Air Conditioning. Their quote was extremely competitive, they were very professional and they did an excellent job. I highly recommend you make them your first call! Services: Install heating system, Install AC

My furnace wouldn't ignite so I called New Albany Heating and air. They came here within 2 hours. The technician just happened to have the parts to repair my furnace. He didn't have to go and get parts saving a lot of time. Also being it is very cold out today and my house around 52 degrees inside. He was done in 30 minutes and my furnace is working like new.

I am completely satisfied with the service. They are somewhat cheaper than big name companies. Definitely consider using them if you need your furnace or A/C serviced. I definitely will use them again in the future.

We were extremely impressed by the crew that put our heat and air system in! They were all very friendly and were very good at their job! Especially thank you to Scott for all the help you gave me and explaining a lot of things to me about a heat pump! Thank you again we can always depend New Albany Heating and Air to always be there when we need anything!

I highly recommend this company. They had the best pricing for a new HVAC and were able to install the next day. The crew was very friendly and professional and cleaned everything up. They were also happy to answer questions about anything we were confused about. I couldn’t ask for a better experience.

After 10 days with no air, shopping for a new HVAC system, we finally have a new one. Thank you to Scott Dowell and all the guys who worked so hard all day in this heat. You put our original system in 27 years and have been great servicing it all theses years. Here’s to keeping the great service going with our new system too.

Our furnace went out on Wednesday night. Called you on Thursday morning, tech was here by 10 that day and had our new furnace installed and running before lunch on Friday! I was impressed by how friendly your employees were and how professionally they acted. I would recomend your company to anyone who is in need and will. Thank you for such wonderful service.