Glenn Aire Company

A/C unit stopped putting out cold air. We decided to try Glenn Aire for first time. I have to say I was impressed by office staff. Professionalism and willingness to get us onto schedule on a busy Monday. The technician called when he was en route. He quickly assessed the problem and had our unit working properly within 30 minutes. Or less. Very knowledgeable technician. Personable. We were impressed and will continue to use Glenn Aire in the future.

Critical: Professionalism, Value Extremely overpriced. It took three visits before Technician realized the refrigerant was low and not cooling properly. I'm finally have cool ac but definitely payed for it and then some more. I will never use again. I understand paying top price for quality work. But you will pay a premium price for well below par results. Service: Repair HVAC

Bo and his partner did a great job installing a new intake and outside condenser for our home. They arrived on time and I really appreciate the extra effort Bo put in to get my thermostat connected to the Wi-Fi. He did a walk thru on how to use the thermostat. They're knowledgeable on Trane equipment and I would recommend them 1000x.

Excellent service. Brant was very professional and a very pleasant person to talk to. I have used Glenn Aire for eleven years. They replaced complete systems for us at two different locations over the years. I give them a five star rating. Service: HVAC system maintenance

The work performed was great, but the business model not so great. They gave me an estimate to replace a value on the air-condition for $770 and was told that it would take 4-5 hours to perform the labor. The part was still under warrantee. Assuming 4-5 hours of labor, I agree to the estimate. The work only took 1 hour. I had to pay $770 for 1 hour of work. Is that outrageous?

If you are rich, have extra money to spare. They can provide a great service. To survive as a business, this company does not value their client or want repeated consumer. I feel I have been ripped off. Keep in mind ask about the company fix price or hourly business model. Still unacceptable to bill a customer $770 for an hour of work.

For reliable, dependable, great customer service choose Glenn Aire. From a complete HVAC installation to years of great customer service by Nathan, you won't go wrong by having them attend to your HVAC needs. Top notch! Services: Installation, Heating system maintenance

On Thursday 3-10-22 Steven K. came to our home to perform our spring HVAC check-up. This is our third year with the Glenn Aire annual program and the techs who have come to do the bi-annual inspections have all been knowledgeable, professional, efficient and quick. Steven was no different and I appreciate the way he performed his duties. He represented Glenn Aire in an exemplary manner!

I also have learned a great deal during the course of being a Glenn Aire customer, because Steven and the other techs who have come out, have all be gracious and patient with me as I followed them around and asked questions about our system. Thank you Glenn Aire for having such excellent technicians like Steven K.

Excellent and professional operation in all aspects, from bid/sales to installation and cleanup. Everyone was absolutely on time and very knowledgeable. Pricing was the best of 4 other companies. Couldn't be more pleased. Highly recommend them for heating and air installation and repair. Services: Install AC, Install thermostat, Heating system installation

We are a commercial bakery and things get hot around here! We've been having issues for a few months and tried other companies in the area never getting our problem resolved yet paying a service call every time. Glenn Aire, came, saw, corrected. The technician was extremely knowledgeable and helped me understand how we were contributing to the problem. I'll call them every time from now on!

Very professional sales and installation. Promp and finished the job as scheduled. Went over all of the equipment with me before they left. Would highly recommend Glenn Aire for service and installation. Service: Installation

Glenn Aire always does a great job. We have used them for several years. They installed our newest HVAC system & have done maintenance checks on both of our HVAC systems. We highly recommend them. Services: HVAC maintenance, Heating maintenance

Excellent technician, as always! We appreciate quick & high quality service each time we have them come! Service: HVAC maintenance

I have contracted with Glenn Aire to service our unit twice a year. They are very thorough and provide you with a detailed report on your system after the service. They arrive when they say they will be at your house and they provide you with a short bio and picture of your technitechnician before he arrives. I highly recommend Glenn Aire!

I have contracted with Glenn Aire to service our unit twice a year. They are very thorough and provide you with a detailed report on your system after the service. They arrive when they say they will be at your house and they provide you with a short bio and picture of your technitechnician before he arrives. I highly recommend Glenn Aire!

Glenn Aire has always done a good job on my HVAC needs, they are always timely when repairs or checkups needed. Nathan was my Tech, he always does a great job, he is a very caring person.

Courteous, professional, on time. Seemed appreciative of our business. Service: Ductless heating and AC services

Our tech, was prompt, professional and attentive. He listened to our intermittent problem, systematically troubleshot and effected the fix. Great comm from company's app. In line w all our previous experiences. Service: Repair HVAC

Serviceman was very courteous and helpful. Without being asked or directed he was able to identify potential future issues and make corrections to avoid costly and time consuming repairs later. He was able to clearly explain the actions taken and why. Service: HVAC maintenance

They are always there when you need them. They make every effort to ensure you are taken care of fast and efficient. We highly recommend them! Great people too!

Glenn Aire to the rescue! Our A/C quit cooling and Glenn Aire came and repaired it within an hour of us calling them! Friendly technicians and fast service!

Glenn Aire is reputable. We've used them for several years to correct the work of other providers in two newly built homes. Very well trained and efficient. We have an ongoing tune up contract. Not expensive but very valuable. Service: HVAC maintenance

Very professional company, prompt same-day service, though had to wait for the part. Problem resolved within about 24 hours. (Blower motor replacement) The tech, Nathan, also was professional and competent and made a few suggestions to maximize our cooling and heating dollars. Very pleased with this company and will use them again. Service: Repair AC

We had to replace ourb20 yr old heat pump and had heard great things about Glenn Aire. We were not disappointed. From the proposals, to the installation and financing. we would highly recommend Glenn Aire for all your ac/heating needs.

We had to replace ourb20 yr old heat pump and had heard great things about Glenn Aire. We were not disappointed. From the proposals, to the installation and financing. we would highly recommend Glenn Aire for all your ac/heating needs.

Great company! We have used them nearly 10 years. We have purchased the service agreement so they call us to schedule, call to update arrival times, do service and maintenance and explain all to us. Staff is friendly and through and communication is great. Services: AC maintenance, Heating maintenance

Alway prompt. Very professional and everyone there knows what they're doing. We've used them since we moved to Granbury and are very happy with the service

Nathan always is very efficient and so very nice! He checks everything and explains if he has to do something beside just the regular stuff! I can also call office if I have a question and they will either give the answer or find out the answer and call me back!

Nathan always is very efficient and so very nice! He checks everything and explains if he has to do something beside just the regular stuff!! I can also call office if I have a question and they will either give the answer or find out the answer and call me back!

We have had great service from this company since we built in 2003. Always prompt, courteous, and skilled.

Great service! Easy scheduling, excellent communication, friendly technicians.

Coil was leaking and needed replaced. Nathan, the service technician was very knowledgeable, skilled and proficient at replacing the coil. He was also attentive to my concerns and conducted himself in a professional and courteous manner. I appreciate the way Glenn Aire Company does business and will recommend them to our closest friends and neighbors. Others are welcome to take my recommendation also.

This company was very responsive to my situation. They assessed the problem on a Friday evening, and replaced my problem by the following Wednesday. There efficient service! It's difficult to find companies that responsive today. I'm grateful for Glenn Aire for ensuring that my business can keep moving forward.
Thanks!

My father-in-law's AC went out on a Sunday. He lives off the beaten path & kind of hard to find. I found this company online, called, talked to the answering service. Wes called me back within 30 minutes. Scheduled the appointment for about 2 hours later. He called with diagnosis & price which was about $200 less than I figured. Will be our go to A/C company from now on!

We used Glenn-Aire in the past and felt they were fair to deal with, but not so much this time. The technician was upfront about the extra cost of a Saturday repair and he was professional, but they charged us at least three times the cost of the part. I expect a premium but this seemed excessive. He was very interested in getting us to sign up for their club plan. They seem like any other big company only interested in making money.