Comfort Aire Heating & Cooling

Matt and Tracy went above and beyond - exceeding all expectations. We woke up last Friday morning, when it was 20 degrees or less, to find we had no heat. Long story short, we needed a new furnace that, due to the weekend, was not available to be installed until Monday morning. When I explained that we did not have an alternative heat source and were watching our grandchildren over the weekend, Tracy spoke to Matt and said they would reimburse us if we purchased space heaters.

Problem was, I was not getting home from New Jersey until 10 PM and my husband was in meetings until after 5:00. Tracy offered to get the heaters for us and deliver them to our home - which she did. We have never been disappointed with the service that Matt and Tracy have provided over the 18 years that we have worked with them. Plus, Ryan and his assistant were extremely courteous, friendly and diligent as they removed our old furnace and installed a new one.

Could not have asked for a better experience. The space heaters kept our home very warm and prevented the possibility of pipes bursting on some of the coldest days this year. Many thanks to Matt, Tracy & their team!

Prior to hiring Comfort Aire to install my heat pump/air conditioning system, I got three estimates for the job. This is standard practice for me. I was surprised that their estimate came in the lowest. I thought that the company I've dealt with for 16 years would be lower. I had a good conversation with the owner, Matt, during the estimate process, and felt confident that the job would be done correctly.

His installers arrived on time, and completed the heat pump/air conditioner installation in about 6 hours. They were friendly, professional, and took care to wear boot covers when they entered my home. They also wore masks when inside, and I was thankful, because my wife has asthma. The system has been working well for about 6 weeks, so I'm happy with the installation. The installers did a nice job with my unit, everything is as it should be. I have no complaints, whatsoever, and I'd recommend this company to anyone.

Comfortaire installed a new AC unit for me, and I paid thousands of dollars for it. Less than 2 and a half years later, it broke down / stopped working. Comfortaire charged me to fix it. I would expect a brand new AC unit would work longer than 2.5 years. Comfortaire's only response was "things break down". Very disappointed that Comfortaire does not stand behind the equipment they sell and install; I should not have been charged for an AC repair for a unit that Comfortaire had installed and was less than 2.5 years old, after paying thousands of dollars for that unit.

Comfort Aire installed our heating/ cooling system over thirty years ago and have been servicing it ever since. Very prompt and dependable.

Thanks to Comfort Aire team for your quick service when our furnace died in the middle of the COVID-19 shutdown. From Keith who gave us guidance on the phone on Sunday to Tony who arrived early Monday to diagnose the issue, to Nate, and Ryan who worked all day Tuesday to install our new system - we couldn't be happier with the quality of service, response, and price.

Thank you for being so timely and courteous. Great job on the install and all the questions answered. And price.

Critical: Quality, Responsiveness, Value Quoted price for AC repair, charged more when done. Job done incorrectly. NO folo-up service after they messed up. Found another HVAC specialist who fixed their mistakes AND the original problem for less money than Comfort Aire's initial quote. Oh.and his wife/office mgr. is rude.

Comfort Aire solved a very complicated replacement issue with one of my systems. Wasn't easy but they got it done. Matt and Tracey found a way and Tony did a great job with the reinstall! I'll be back.

Comfort Aire installed a Lochinvar gas home heating boiler in my home in Lancaster and did an excellent job. Their technicians, Ryan and Nate, were very professional and kept me updated about the project. Matt Campbell, the owner, made sure I was satisfied with the work and advised me of a substantial rebate from UGI. Comfort Aire will return to my home next week to complete some updating to the air conditioning system. So when you need new heating and air conditioning components or repairs to this equipment I would recommend you consider Comfort Aire. Thanks Matt

I can't say enough about you! We needed heat on a weekend and you were here and didn't charge us an arm and a leg. Ron, you are the man. I will not use another company. Will definately recommended!

I can't say enough about you! We needed heat on a weekend and you were here and didnt charge us an arm and a leg. Ron, you are the man. I will not use another company. Will definately reccomended!

Very pleased with their services over the last 10 years. We have an electric heat pump and they've maintained and (rarely) repaired the system efficiently and at reasonable cost. Highly recommend this great local business.

*Awesome service*, The staff was friendly and knowledgeable. The Owner handle this like a pro and was very nice on the phone. I would recommend them for all HVAC work. I have no idea why others on here have complained, they must be CRAZY.

This Company is outstanding. Always dependable, and very nice when working at your home.

Great service & extremely satisfied! I recently woke up in my house with no heat. I picked up the phone and called Comfort Aire about my issue, explained to them what was happening and they sent someone out immediatley. They were able to service my furnace right away and fix the issue even though it wasn't one of their units. They really came through when I needed them.

I have also used Comfort Aire in the past for my AC unit and they were the lowest priced and provided a great service. I will continue to use these guys in the future and would recommend them to family & friends.

Working with Dave from Comfort Aire was an absolute pleasure. He detected an early carbon dioxide leakage from our heater, ensuring the safety of our family while installing a new heating system which we are very pleased with. I would highly recommend their services to anyone in new of a new heating or cooling system as they handled our situation polity as well as professionally.