We're SMI Mechanical, and we're here to help with your heating and cooling systems. With over two decades of experience, we have gained the knowledge, and know-how to handle any situation. SMI has a great team of installers and service personnel who take the time to listen and help you with your heating and air conditioning needs. If you live in the Chesapeake, VA Beach or Norfolk area, you can depend on SMI Mechanical to get the job done right - guaranteed! In the event that your equipment needs servicing, you have peace of mind knowing we're only a phone call away.
Services
At a time when most companies main concern is their bottom line we at SMI Mechanical strive to separate ourselves from the competition. We realize that the success of SMI Mechanical depends on providing all of our customers with the best Engineering, Installation, and Service available in Tidewater. With over 200 years of combined experience you can be confident that SMI Mechanical will fulfill all of your HVAC needs.
ACCA is the largest association of HVACR contractors and the preferred service provider for members in all 50 states and worldwide. The BBB is the nation's premier organization for setting ethical business practices maintaining fair treatment for consumers. Members are required to adhere to the highest standards of conduct.
All dealers are not created equal, this is why you must be careful when selecting one. But here's something that will make your search a little easier! Just look for the American Standard logo. It indicates a quality product of the highest standing. Quality, efficiency, reliability and history, that's what makes American Standard Heating & Air Conditioning.
We understand that no other single system in your home plays a larger role in your comfort or how much your utility bill will be than your heating system. That's why we specialize in comfortable, cost-effective heating solutions, including furnaces, boilers, and heat pumps. We also provide annual maintenance contracts and assess your heating system to evaluate its energy-efficiency.
Reviews (10)
John Parrish
Feb 15, 2022
I have used SMI on multiple occasions at four of my residences over the past 33+ years. Absolutely outstanding quality products and service. Honest, reasonable prices. I highly recommend them. Services: Repair HVAC, HVAC system maintenance, Install AC, HVAC duct & vent installation, Heating system installation, Heating system repair
Neal O'Neill
Jul 06, 2021
My experience with SMI Mechanical was very good and I would recommend them to anyone who needs HVAC service or repair. The office manager, Jody, is very responsive and professional. Mike, the mechanic who installed the condensing unit and cooling coil, was professional and took great care to lay down drop cloths in the house so as not to track dirt into my home. Mike clearly explained the work that he was going to perform and answered every question that I had.
I appreciated Jody's honesty and passing on a savings to me that she could have kept for additional profit. In September 2020 my AC was not cooling and SMI diagnosed the system and the cooling coil was leaking. The existing system was 15 years old and at the end of its useful life and replacement was the recommendation, which I agreed with that diagnosis. SMI provided me with a quote to replace the system at that time.
I decided not to replace the system at that time because it was the end of the cooling season and I figured that I would wait to spend the money. As it got warmer this year I contacted Jody at SMI to provide me with an updated quote, as I assumed that the quote from September 2020 would no longer be valid, which is normal after 8 months. I anticipated that the quote would at least be the same but would most likely increase because of all of the supply chain issues and price increases related to COVID.
To my surprise the quote was approximately 12% LOWER than the September 2020 quote. I called Jody to verify and make sure that there was nothing overlooked in her quote. Jody verified the quote was correct and explained to me that their price for that particular piece of equipment went down and they were passing that savings on to me. I greatly appreciated Jody honesty and passing that savings on to me. She could have just gave me the same quote as the September quote and I would not have questioned it. I HIGHLY recommend SMI Mechanical.
I appreciated Jody's honesty and passing on a savings to me that she could have kept for additional profit. In September 2020 my AC was not cooling and SMI diagnosed the system and the cooling coil was leaking. The existing system was 15 years old and at the end of its useful life and replacement was the recommendation, which I agreed with that diagnosis. SMI provided me with a quote to replace the system at that time.
I decided not to replace the system at that time because it was the end of the cooling season and I figured that I would wait to spend the money. As it got warmer this year I contacted Jody at SMI to provide me with an updated quote, as I assumed that the quote from September 2020 would no longer be valid, which is normal after 8 months. I anticipated that the quote would at least be the same but would most likely increase because of all of the supply chain issues and price increases related to COVID.
To my surprise the quote was approximately 12% LOWER than the September 2020 quote. I called Jody to verify and make sure that there was nothing overlooked in her quote. Jody verified the quote was correct and explained to me that their price for that particular piece of equipment went down and they were passing that savings on to me. I greatly appreciated Jody honesty and passing that savings on to me. She could have just gave me the same quote as the September quote and I would not have questioned it. I HIGHLY recommend SMI Mechanical.
Cookie Miles
Apr 17, 2021
I am 78 and have used many repair/service people in the past. Michael was by far the best service person I have ever used! He did major repairs and was competent in every aspect of his work. Jody(office manager) was more than fair in her repair estimates and charges. She is very personable and adds to this remarkable company. I will surely use them again and recommend them to my friends. Richard Miles - May 25, 2021
Valerie Smith
Nov 25, 2020
Howard Rodman
Mar 09, 2020
Charlie Ellin
Oct 21, 2019
Just want to say thanks and express my appreciation to Jon Hamm, Michael Calender and Xxavier Calender for a job well done. I had spoken with Jon the week before about the scope of the job and set up a date and time for the work. On January 20th at the time agreed to time Jon and his crew arrived with all of the necessary tools and materials to complete the job.
They removed the main supply duct from under the house, re-wrapped and reinstalled it. Sounds easy enough but limited access and the fact that it was the coldest day of the year so far added to the challenge. Attention to detail, fine craftsmanship and a positive attitude in spite of a nasty windchill made for a good day and one very satisfied customer.
They removed the main supply duct from under the house, re-wrapped and reinstalled it. Sounds easy enough but limited access and the fact that it was the coldest day of the year so far added to the challenge. Attention to detail, fine craftsmanship and a positive attitude in spite of a nasty windchill made for a good day and one very satisfied customer.
Tim Zweizig
Apr 11, 2019
Leslie Edmondson
Jan 21, 2019
Ryan
May 03, 2018
Was December when my hvac unit broke (would not blow hot air). An initial contractor (not SMI) came by and said I needed a new unit. SMI came by for second opinion and looked a little deeper and only had to replace a part. Saved me some $$. They were quick and responsive and answered all my questions. I recommend.
Harry Samuelson
Nov 28, 2015
As a naive military member serving in Norfolk, VA I was getting deployed and leaving my pregnant wife at home. My air conditioning unit in my home went out right before I had to leave so I had SMI Mechanical come out and give me a quote. I wasn't smart enough to get multiple quotes and their swindling salesman sold me on a $11,072 unit. Mind you I live in a home that is 1,080 sq ft and they did no repair or installation of venting or ducting in my home.
The only thing that was performed was a removal of my old unit and install of a new one. Price gouging at it's finest. BUYER BEWARE! Good job SMI on supporting our troops by taking money out of their pockets to a grotesque amount. I'm mad at them as well as myself by not doing my homework. Don't make the same mistake I did.
The only thing that was performed was a removal of my old unit and install of a new one. Price gouging at it's finest. BUYER BEWARE! Good job SMI on supporting our troops by taking money out of their pockets to a grotesque amount. I'm mad at them as well as myself by not doing my homework. Don't make the same mistake I did.
