Consider us your trusted friend in the heating and cooling business. We've been serving Lane County since 1947. Many of our clients tell us we're their most trusted heating and cooling contractor and we love to hear that. You can always count on use to give you a straight answer. We've seen it all and know heating and cooling like none other. Our experienced and trained sales manager will help you find the right system for you. We know that listening to your need and properly sizing your new equipment will ensure your comfort and safety for years to come.
Services
Automatic Heat Company is a name that has been known for quality and customer service for more than 55 years. Established in 1947, we have the same name and are at the same location. We have been doing heating and cooling longer than anyone else in Lane County. Over the years, we have learned some valuable lessons about the Heating and Air Conditioning business.
Worse yet, if moisture is present, the potential for microbiological growth is increased and spores from may be released throughout the home. When you want to breath the healthiest, freshest indoor air possible we recommend complete air duct cleaning at least once every 3 years. When we're done the air we put back into your home will be clean enough to meet surgical standards.
As an HVAC contractor (Heating, Ventilation, and Air Conditioning) we take care of the 3 primary functions of a home system: Heating, Ventilation and Air Conditioning. These systems control air temperature and humidity and maintain the quality of the air in your home. From industry-leading technologies to next- generation energy efficiencies, Rheem has been a pioneer in developing some of the most innovative advancements in heating, cooling and water heating.With a long list of award-winning solutions, Rheem continues to deliver advanced comfort, savings and experiences to their customers-just as they've done for nearly 100 years.
Automatic Heat Company offers financing options through Synchrony. Synchrony is one of the nation's premier consumer financial services companies. Our roots in consumer finance trace back to 1932, and today we are the largest provider of private label credit cards in the United States based on purchase volume and receivables.
Reviews (14)
Rh Mathisen
May 22, 2022
Laurie Johnson
Apr 13, 2022
Oh wow! I can not tell you how very pleased we are with Automatic Heat. We Had first gone to ASSOCIATE Heat. Don't confuse those names! It was a nightmare with ASSOCIATE HEAT. They did not honor their sales department offers, they were hard to work with, did not show up or call for 3 days in regards to our new unit not working properly. I had to call their office everyday about 4:30 to inquire what the plans were on finding a solution to our new unit not working.
Finally after one attempt to investigate the problem their only solution was to remove our unit. They also had me sign an agreement that they would NOT be responsible for any holes in the walls, to include additional damage, due to removal of the unit. The workman ship was not professional leaving gaps between the unit and the duct work. There is more but let me end by saying I was shocked by the way they did business.
And even though the removal of the units were during the coldest part of the winter it ended up to be a good thing for us because of Automatic Heat.enough of the nightmare! So we found Automatic Heat. Actually they were the ones we were looking for when we found Associate heat. WATCH THE NAMES! The owner of the company, Mike Schilling, helped us over 10 years ago when we first purchased our home.
It was a small job with our floor heat. He was so helpful we thought we would now pay back his kindness and consider his company. I can not stress this enough.do not mix the two companies up! On with our experience. Mike was able to install one unit that is able to take care of our entire home for over three thousand dollars less. He was also able to place the inside unit in an area that was not in my front room or dinning area.
I should mention the other company placed one unit in my front room, first thing you saw when you walked in, and a second unit in our family room. Outside you could only describe the unit and duct work as a hot mess located in our patio area. I was told it was the best I could expect! Wrong! We were so happy when Mike showed us what he thought would work better for us.
He was right! He knows what he is doing, he proved that! My husband also worked with, Zach Schilling, Sales manager. He was very knowledgeable, professional and pleasant to work with. My husband also thought the same of the men who installed the system. I personally worked with Melisa Garner, General Manager. She was so easy to work with! Again, very knowledgeable, professional, and pleasant to work with. Hmm I am seeing a pattern here!
I am writing this review because this is an investment in your home. Thousands of dollars.you need to make the right choice. You need to hear about the good and the bad. I know that Automatic Heat has been around for years and years and years. The names are so close. I remember Automatic Heat by saying I Automatically look for the best heat. Automatic Heat. Silly I know but making the choice will have you smiling! I hope this helped. Laurie Johnson
Finally after one attempt to investigate the problem their only solution was to remove our unit. They also had me sign an agreement that they would NOT be responsible for any holes in the walls, to include additional damage, due to removal of the unit. The workman ship was not professional leaving gaps between the unit and the duct work. There is more but let me end by saying I was shocked by the way they did business.
And even though the removal of the units were during the coldest part of the winter it ended up to be a good thing for us because of Automatic Heat.enough of the nightmare! So we found Automatic Heat. Actually they were the ones we were looking for when we found Associate heat. WATCH THE NAMES! The owner of the company, Mike Schilling, helped us over 10 years ago when we first purchased our home.
It was a small job with our floor heat. He was so helpful we thought we would now pay back his kindness and consider his company. I can not stress this enough.do not mix the two companies up! On with our experience. Mike was able to install one unit that is able to take care of our entire home for over three thousand dollars less. He was also able to place the inside unit in an area that was not in my front room or dinning area.
I should mention the other company placed one unit in my front room, first thing you saw when you walked in, and a second unit in our family room. Outside you could only describe the unit and duct work as a hot mess located in our patio area. I was told it was the best I could expect! Wrong! We were so happy when Mike showed us what he thought would work better for us.
He was right! He knows what he is doing, he proved that! My husband also worked with, Zach Schilling, Sales manager. He was very knowledgeable, professional and pleasant to work with. My husband also thought the same of the men who installed the system. I personally worked with Melisa Garner, General Manager. She was so easy to work with! Again, very knowledgeable, professional, and pleasant to work with. Hmm I am seeing a pattern here!
I am writing this review because this is an investment in your home. Thousands of dollars.you need to make the right choice. You need to hear about the good and the bad. I know that Automatic Heat has been around for years and years and years. The names are so close. I remember Automatic Heat by saying I Automatically look for the best heat. Automatic Heat. Silly I know but making the choice will have you smiling! I hope this helped. Laurie Johnson
Monica Tapia
Feb 01, 2022
The repair tech was on time and very helpful. He gave solutions to the issues that I was having and ordered parts to get the job done ASAP. He was sympathetic to my issues. Melissa, in the office, was extremely helpful. She went above and beyond her duties in order to help me understand my issues and why my gas bill had been so high, even though that wasn't her job. Satisfied - will recommend to others and use in the future!
Cameron Cooksey
Jan 06, 2022
Cheryl C.
Oct 16, 2021
I have been a customer since 1989. They have ALWAYS been honest and fair, dealing kindly with our ancient 1946 oil furnace until we could afford to replace it. Their staff from the office and service peeps, to the owner, Michael, are all wonderful. They also service my mother's furnace and have proven that they treat the elderly with honesty and respect.
I just had them install a gas fireplace insert. It is such a relief to even have a company you can trust but also to not be disappointed in any aspect of the entire process. I have always recommended them and they have never let us down. The insert is beautiful, fits perfectly and will make going into the cold winter a lot more pleasant.
I just had them install a gas fireplace insert. It is such a relief to even have a company you can trust but also to not be disappointed in any aspect of the entire process. I have always recommended them and they have never let us down. The insert is beautiful, fits perfectly and will make going into the cold winter a lot more pleasant.
John B.
Sep 05, 2021
I've used Automatic Heat for years now. My current heat pump is going on 17 years, purchased from Automatic Heat. They are busy and you have to plan ahead for your service. The one time I needed something really quick, Michael got back to me and resolved my issue the very next day. I've never had an issue of any sort. Techs are knowledgeable and have always taken the time to explain things to me and answer my questions.
Shawna Luna
Jul 06, 2021
After calling about 8 different companies, we ended up going with Automatic Heat for repairing/maintenance. Shannon was very friendly on the phone and gave me thorough information about the appointment (upfront costs, what to expect, etc.). Jobe, the Technician was fantastic. He was friendly, on time, answered all of my questions and explained all of the work he was doing.
It was apparent he had been in the business for a long time and it was great that he was so familiar with geothermal units. He did not upsell me but rather gave me great tips about other options should I wish to move to another system down the road. Highly recommended.
It was apparent he had been in the business for a long time and it was great that he was so familiar with geothermal units. He did not upsell me but rather gave me great tips about other options should I wish to move to another system down the road. Highly recommended.
Tommy Tommy
Mar 29, 2021
This company is great. I previously ordered three mini-splits, one outdoor air handler unit, and other equipment accessories from Alpine Home Air Products online. The online company sent them a work order request and I was given a quote after a quick visit to my address, which was very reasonably priced! I am very pleased of the install. They even installed the drainage lines that weren't included from my online purchase.
They also subcontract electricians to do the electrical work that is needed for the install if you do not have an electrician in mind. The staff is very knowledgeable. The office manager told me that this kind of install could give me a rebate based on the equipment I purchased, and sure enough, I had contacted EWEB and Automatic heat worked with them to give me $800 rebate back, wow amazing!
I never even realized I could even get a rebate from EWEB, so this is definitely a plus. I never had any issues with the contractors. They really did a top notch job with the install. They were able to answer all the questions I had about these systems as well. I will be using them again for sure if I need them. Thank you!
They also subcontract electricians to do the electrical work that is needed for the install if you do not have an electrician in mind. The staff is very knowledgeable. The office manager told me that this kind of install could give me a rebate based on the equipment I purchased, and sure enough, I had contacted EWEB and Automatic heat worked with them to give me $800 rebate back, wow amazing!
I never even realized I could even get a rebate from EWEB, so this is definitely a plus. I never had any issues with the contractors. They really did a top notch job with the install. They were able to answer all the questions I had about these systems as well. I will be using them again for sure if I need them. Thank you!
Phil Thomas
Feb 25, 2021
This company went above and beyond the normal call of duty while working with us on our ductless system. Zach (sales manager) and Melissa (office manager) were amazing to work with and were extremely patient with us during the process. During the bidding process they were extremely fair and once accepted they were out to install immediately. Would highly recommend to anyone looking to get heating and cooling installed in their home or business.
Clair Duewell
Nov 03, 2020
We recently purchased our house which had radiant baseboard heating and we absolutely had to upgrade. We've heard amazing things about Automatic Heat so they were our first call. These guys did amazing! I was working from home, have a mastiff, and a cat and they treated us all extremely well. I felt so bad as the guys had to go under our tiny crawl space to install the duct work but they didn't complain once. The team was diligent about cleaning as they went and teaching me how to use the new system. Highly recommend!
Lowell T.
Jun 13, 2017
We've used Automatic Heat since moving into our current home 27 years ago. We first hired them because no one else wanted to service our converted--oil to gas--hot water furnace. After several years, we had Automatic Heat replace that furnace with an efficient gas furnace. A few years later, we had them install a ductless heat pump because we wanted air conditioning.
Since then, they've performed regular maintenance on the furnace, the heat pump, and replaced the thermocouple on our gas hot water. I'm writing this review today because our ductless unit stopped cooling recently, so Automatic Heat sent out a serviceman named Jobe to repair it. Jobe was so courteous, knowledgeable, personable, and professional, that the next time we need Automatic Heat to send someone out for maintenance or repair, we'll ask for him. (The fact that he obviously loved our three cats was a plus).
The only time we've ever had problems with Automatic Heat was with the owner, Michael, relaying messages (regarding things that only he could answer) to us through his office staff instead of speaking to us himself. Unfortunately, his relayed messages sometimes led to more questions, and more relayed messages. The result of this burdensome process was that we lack confidence that Michael would be willing to work with us if we should ever have a major issue. However, the company's prices are competitive, the office staff has nearly always treated us well, and the service personnel have invariably been excellent.
Since then, they've performed regular maintenance on the furnace, the heat pump, and replaced the thermocouple on our gas hot water. I'm writing this review today because our ductless unit stopped cooling recently, so Automatic Heat sent out a serviceman named Jobe to repair it. Jobe was so courteous, knowledgeable, personable, and professional, that the next time we need Automatic Heat to send someone out for maintenance or repair, we'll ask for him. (The fact that he obviously loved our three cats was a plus).
The only time we've ever had problems with Automatic Heat was with the owner, Michael, relaying messages (regarding things that only he could answer) to us through his office staff instead of speaking to us himself. Unfortunately, his relayed messages sometimes led to more questions, and more relayed messages. The result of this burdensome process was that we lack confidence that Michael would be willing to work with us if we should ever have a major issue. However, the company's prices are competitive, the office staff has nearly always treated us well, and the service personnel have invariably been excellent.
Paul H.
Jun 03, 2017
Wow. An employee slamming on his brakes when I honked at him is not a simple misunderstanding. "At this time our driver stopped thinking there was a problem", that you would even write that is pathetic and speaks loads about you and your driver's character. And apparently Im the one with road rage? Funny how when we talked on the phone you apologized profusely and then you wrote this.
Who cares how long your driver has worked in the university district? That doesn't mean anything. The facts are that he turned into the wrong lane, almost hit me, slammed on his brakes, and then stood at a complete stop on Hilyard just to break check me. You are both jokes and he knows he's not telling the truth in this situation. Apparently taking a picture of the truck after he tried to get me to wreck is stalking?
The statement that I wanted him fired is a complete lie and I feel sorry for you and your dishonesty. I told you I was leaving a bad review and that I might change it once the anger from being break-checked wore off. Now Im glad I didn't. You were not even there when this happened so your first person accounts of my supposed actions is dangerously close to libel.
Not really sure how Im hiding behind a keyboard. My name is Paul Hammond. Just like it says in my profile. I continue to urge all those considering this company to use extreme caution and/or take their business elsewhere. The driver was reckless and tried to cause an accident on purpose. The owner made things up to try and save face. Do you want these kinds of people in your house?
Who cares how long your driver has worked in the university district? That doesn't mean anything. The facts are that he turned into the wrong lane, almost hit me, slammed on his brakes, and then stood at a complete stop on Hilyard just to break check me. You are both jokes and he knows he's not telling the truth in this situation. Apparently taking a picture of the truck after he tried to get me to wreck is stalking?
The statement that I wanted him fired is a complete lie and I feel sorry for you and your dishonesty. I told you I was leaving a bad review and that I might change it once the anger from being break-checked wore off. Now Im glad I didn't. You were not even there when this happened so your first person accounts of my supposed actions is dangerously close to libel.
Not really sure how Im hiding behind a keyboard. My name is Paul Hammond. Just like it says in my profile. I continue to urge all those considering this company to use extreme caution and/or take their business elsewhere. The driver was reckless and tried to cause an accident on purpose. The owner made things up to try and save face. Do you want these kinds of people in your house?
Roger R.
Oct 27, 2015
Stephanie C.
Jun 30, 2015
My experience is through my daughter and our visit to her house in Oregon. The a/c went out before we got there and they had had them out to service the unit multiple times before. The day we arrived the tech had been out and was rude and unkind to my 37+week pregnant daughter! They are on their 8th appt with them and still not fixed! They rent so they have to go through the rental company instead of calling a GOOD company! Horrible service, horrible rude techs. Nothing gets fixed. Highly recommend going anywhere but to them!
