Ice Bear

Prince always responds when help is needed. I own 2 restaurants and he has been invaluable for repairs and maintenance of ac and refrigeration. If you want quality you need to pay for it. Services: Thermostat installation, HVAC system repair, HVAC duct & vent repair, A/C preventive maintenance

Prince has excellent customer service and was able to fix my walk in refrigerator for my business quickly.

Ice Bear are knowledgeable and provide top rate professional service. They are pro active to the customer needs and concern. I would use them again.

Prince responded quickly and kept us informed as to when he would arrive to fix our AC. We appreciated the updates. When arrived, he quickly diagnosed the problem and fixed the issue right away. Our AC has been working good ever since.

We have been very satisfied with Prince's service. He always explains everything before fixing anything and always asks for approval before going ahead and purchasing or doing repairs. Very professional and responds in a timely manner. And always calls or texts us as follow up to make sure everything is running smoothly. All in all, would call him again for any future projects

My air conditioner stopped working so I called Prince. He was very cooperative about coming out the same day and the "service call" would be $80. After he arrived and appraised the situation it was determined that the capacitor needed replacing and the cost would be $450. I called my landlord who informed me that the cost was only $55 three years ago and even with inflation that seemed extreme.

We declined the repair. I called Prince later that day to ask why it would cost $450 when it would only take him about 10 minutes to exchange the part. I understand the cost would be higher because it was Saturday, but 8 times as much is ridiculous. Prince then justified the cost because on weekdays he charges $100 per hour and weekends $200 per hour. If Prince would have even given me a clue about the outrageously inflated cost, I never would have authorized the $80 service fee.

Have Prince came on the weekend. Charges $300 for 1.5 hrs of assessing. No real work, just telling me if there is something wrong. When the real work came, he just literally drop in the replacement unit. No cleaning, no caulking. That is a $600 dollars job. Serious, I could have done that, in fact I did, I help him drop it in. This is the most unprofessional Job I have ever encounter. He was on the phone half of the time.

I had an awesome experience using this company. Prince was able to come out right away to check my AC (even on a holiday weekend!). My unit was very old and needed to be replaced and he advised me on the best and most affordable way to go about updating my unit. He was knowledgeable and provided several options to choose from that would best meet my needs.

When it came time to replace the unit, Ice Bear Inc was there with the right price. Prince took away the old AC and installed a new one that works great! I would definitely recommend this company for HVAC needs and will use them again in the future.

Prince is awesome! My air conditioner broke down the week before the weather started heating up. The company I had used before was no available for about 3 weeks due to the busy season. I found Ice Bear on google and he showed up at my residence as promised and did a wonderful job fixing my air conditioner.

I've been in the restaurant business for 30+ years and it is refreshing to have someone in this business explain the situation in laymens terms so you can make an intelligent decision on what to do. Prince has repaired several of our refigerators and our walk-in as well. He has always been prompt and calls or texts to make sure everything is working well. I would recommend Ice Bear to anyone in need of refrigeration and AC repairs.

Prince arrived within 3 hours of my placing a request to have our airconditioning system repaired. His professionalism, calm and astute prognosis of the problem, and his diligence at solving the issues were exemplary, but what impressed most was his followup to ensure that the systems were functioning to our satisfaction days later. We absolutely would recommend him to anyone requiring honest, dedicated and 100% satisfaction service.