Detmer & Sons OH

Dealing with staff over the phone to schedule was great, personable, easy to speak with and very polite and professional. Technician arrived way earlier then provided time frame ( huge plus), he was very professional and easy to talk with and thorough in diagnosing issues. Sale rep was outstanding as well! Very understanding, great to work with, explained options that fit my needs very clearly. Was a great asset in making my decision on how to proceed addressing my needs.

Called on Monday and serviceman was at my house next morning. Repaired unit on the spot. Eric was professional, advised what would be done and it was done in a timely manner and at a fair price! Would definitely recommend Detmer & Sons for your heating and cooling needs! Service: Repair HVAC

Andre our service technician was fantastic. He fixed the problem, explained what caused it and offered best practices ongoing. He explained the maintenance agreement and associated benefits for which we happily signed up. It's people like Andre that makes companies great. Thanks for sending this 5 star representative, I'd recommend Detmer to anyone and hope they get Andre. Thanks!

Detmer's staff is the most dependable, courteous and knowledgeable service technicians I have ever used. They just installed a new system in my home and I couldn't be happier. I'm a woman, and one thing I really appreciated was the thorough explanation of each phase of my installation. They never talked down to me. Just straight talk that kept me in the loop. Thanks guys, you're the best.

They have a great maintenance agreement I buy every year. This time Detmer called me because they happened to have an opening which is great because I always forget to call on time. I have a "vintage" heating/cooling unit that surprises them every time that it's still running. The technician this time didn't have a lot to say, BUT as he left, he mentioned the pan under my water heater was wet.

This mention saved me probably thousands of dollars. There was a leak. So while this is not reflective of the work he came to do, it is reflective of the caliber of person he was. I will remain loyal to Detmer and one of these days hopefully not soon, I'll upgrade my vintage unit with them.

My heat wasn't working. I called and they had someone at my house in a couple hours. The repair man was professional, knowledgeable, and kind. He kept us updated during the repair process. We have used this company before and we will use them again if needed. We will definitely recommend this business! Thank you for fixing our heat on the one of the coldest days we've had this winter season!

Service tech was prompt, courteous, neat in appearance. Performed 6 mo. Maintenance on furnace and a/c. For having purchased furnace and a/c from Detmer, we felt the yearly maintenance fee was rather high for loyal customers. It does, however, include no fees for service calls. We are retired on a fixed income dealing with increased costs from everyone.

A great family-owned company, that my family has been using for at least a couple generations. Recently had a furnace installed, and the guys doing the work were very friendly, professional, and explained everything thoroughly. They hit a few road bumps due to the age of my home, but they sorted them out with ease. Also, the furnace I purchased is exactly as the salesman described in terms of function, noise levels, etc. Additionally, I always get the impression that everyone from the workers to the office staff all really do care about what they are doing, as well as taking care of their customers. I will certainly continue to use Detmer for all of my HVAC needs.

The service tech I believe his name was Josh was polite made me feel very comfortable can I ask for anymore

Jonah Brun did a great job of servicing our furnace for the winter. He's a great technician who has done tune ups on our heating and air systems for a few years.

Love Detmer & Sons! They are very honest and provide top quality service and inspections of our furnace and AC. If they identify an issue, the give easy to understand explanations and show pictures they have taken. They take in consideration how much repairs cost and prioritize what is most important. Very professional and courteous staff. Everyone is friendly and kind. Best service for many years!

My furnace started throwing out cold air at 9:30pm. Not sure what to do i called a local Fairborn Company, Detmer and Sons. The man was nice when i asked what to do, so he said that if they came out it was a good chance they may have to get a part. It was not that cold so i asked if i should turn it off. He said well what ever you want to do. I got upset because i did not know what to do.

He walked me through how to make sure it would be safe until they could come out and fix it. I appreciated that. Next day they came out, found out it was a gas valve and ordered the part. This was just before New Years eve week end. They got the part and hd it fixed on Tuesday. I was happy how fast they took care of it.

The service experience is excellent beginning with a friendly & efficient scheduler, a call with ETA from the technician the day of your appointment, an on-time arrival, friendly & competent service and cleanup without any attempts to oversell. We have utilized the services of local competing heating & cooling companies in the past, but Detmer is our choice from now on. Highly recommend!

Quick service, very professional, quality work done and excellent communication about expectations and time to complete the job

Detmer service tech used safe service protocols and did annual maintenance activities on our 17 year old furnace. He was friendly and efficient. Service: Heating maintenance

The tech was knowledgeable and professional. He stayed to help me get my Wifi set up which he didn't have to do. The office staff was also very helpful. Service: Repair thermostat

Excellent, professional, experienced service and office personnel.

Detmer and sons is THE BEST. This is only the second review I've ever left on Google because i don't usually bother. But their service is second to NONE. They are flexible and professional. Even the people who answer the phone are wonderful. The CAA PLUS service package is a great package at a fair price. I wouldn't dream of hiring another company for my HVAC services - as long as Detmer is in business, they have my business.

Excellent service, prompt, friendly and knowledgeable technicians. I appreciate the reminder call in spring and fall.

Great job! Made a cold house warm in freezing winter temperatures. It was at night and everything was closed. Rapid response house call. Thanks so much. Service: Repair HVAC

Very professional young man, took time to explain what was needed. Was here promptly. I have no complaints with Detmer Heating, I have utilized their service for over 30 years. Service: Repair heating system

Detmer is the best I've found for hvac needs. They're on time, professional, and persevere to get the job done well. They're also very honest. Thankful for their work! Service: Repair heating system

Detmer installed an add on himifier to my current system. My furnace is electric as I do not have propane or natural gas. In the winter time it gets very dry in our home and we previously have used a portable / refill required humidifier now no more lugging around containers of water! After 2 days of operation it was absolutely noticeable how much more comfortable the entire house felt! Wish I wouldn't have waited so long to add this! Thanks Detmer and the technicians job well done!

They have great people working for them. They do a great job and never leave a mess. Great company.

My 90-year-old Mother had a tree limb fall on her AC unit in 90-degree weather. Of course, it's August so there is no end in sight. The insurance company wanted two estimates so I called Detmer and another well-known company in town. The other company took a week to get here just to do an estimate. Detmer? 1 day for the estimate and 1 day for Installation. Flawless execution too. Our family has used Detmer since they started the business and will continue to do so.

I had Detmer service my air conditioner. While the technician did a great job, I did have an issue with the overall visit. When Detmer found out, they called me and immediately rectified the situation. I would definitely use them again. Thank you so much for caring about your customers.

Been using Detmer for 20 years. Outstanding service. Several years ago they put in a new A/C unit. This year I had a humidifier along with a new thermostat installed. I don’t consider any other company.

Detmer & Sons were prompt did a wonderful job explaining all work being completed and at a great price. I highly recommend this company.
Benito Reyes was the technician who has been servicing my heating and air conditioning and has done a terrific job on each occasion.

Have been with this company for years .. they are reliable , Thorough, courteous , reasonably priced, And have employees that are friendly and Courteous… I would highly recommend this company to anyone… And will be with them indefinitely…

We had a new HVAC system installed today. The technicians were very professional and showed up as scheduled for the evaluation and installation. They ensured the system was working with our Control 4 system as well. Highly recommend!

Please please do not use detmer and sons. cracked. The said they would replace the patch but only spent 4 minutes slapping cement over the crack. It took me longer to find the equipment needed to fix the job (since they did not bring there own) than it did to fix the problem. I should have been able to charge them the $109 they charged me for materials. I would give them a negative star if I could.