Browns Heating And Cooling

Made a call at 10am on a holiday weekend. Jamie showed up at 12. A/C is now up & running before the severe heat wave. He explained everything & was great! Service: A/C system repair

The technicians are always very professional and courteous, and their work is top notch. I have had a water heater replacement and a new furnace Air conditioner and humidifier. Inspectors from the town always mention the high quality of the workmanship which always impresses me. I rely on Brown's for all my plumbing needs. Service: A/C system maintenance

Excellent services! They came to install a gas line for a BBQ grill. Everyone was wonderful, fast, quality service and an appropriate price. Others quoted almost triple for the same service! You're in a great hands with Brown's

Browns is great. They came out on a Sunday, walked down our 500 ft-long-driveway that was covered in snow from a recent storm.and got our heat going again! We are so grateful! Service: Heating system repair

We use them for all our hearting and plumbing they are quick quality and affordable. BTW they installed a tankless system for us and we love it.

Brown's service technicians have been professional and courteous with the service they provide. I am satisfied with the work Brown's did on our plumbing. We have not had a problem with any of the plumbing however did have a thermostat installed and have had issues with it regarding how the thermostat works. I do not recall if the technician from the thermostat replacement service call went into details about how to operate the thermostat and if he did it was very rushed and not helpful.

I was not satisfied at all with the service on that particular service call because of the fact that they did not explain how to operate the new thermostat. It does function however I am not confident in its operation. I have read through the owner's manual several times and still can't figure out its operation.

Look for somebody else this company isn't good Came out multiple times to fix a sensor and wanted to charge twice for the same problem. This unit is only 3 years old heater by carrier and is under parts warranty for 10 years, they told be they they were the only ones that could work on it or the parts warranty wouldn't be good. I called carrier and asked they said that isn't true i could use any carrier rep. That said i will never use them again!

Chris was my plumber and he new his job and found the problem. He ordered the part and even though I was his last stop he completed the job and worked until 9:30 pm! It was a pleasure working with him and his company and it is hard to find competent and a courteous worker.

I had an extremely positive experience with James Cavaliere, Service Manager at Brown's. A plumber came to my home and, unfortunately, did not provide all the information I needed to resolve the problem I was having. When I spoke with James, he completely understood my concern and immediately offered to refund what I had paid for the visit. So, even though Brown's didn't solve my plumbing issue this time, I will definitely use them in the future--due to the respect and amazing good will extended by James. And for that, I also gave them five stars! Any person/company can make a mistake.but acknowledging it and making it right means a great deal to me! Thank you, James!

Our heating system died on Christmas Eve. They provided us with portable heaters for the entire house so we were comfortable until they could replace the system. Excellent customer service even though it was a major holiday. Everyone we dealt with from the office staff to the service providers were helpful, friendly, and professional. I highly recommend them.