AAA Service Network

I had a broken pipe and they were able to fit me in the same day. Nancy was prompt in calling me back about a cancellation. Jacob came at the expected time and worked quickly and efficiently to help me, and even helped unhook and move my washer, which was getting replaced the next week. I would be happy to request him again for plumbing. But all of AAA Service Network's techs have always done excellent work for me, and they are all very courteous and polite, as are the office staff. I'm very happy with their service.

Jacob and Jesse came out to address an issue I had, with a leaking pipe, on one of my toilets. They checked to make sure all of my other faucets and toilets were working properly and asked if I had any other concerns? I did. They assessed the issues, offered solutions, gave me quotes and did the repairs. I opted for a new faucet, in a half bath. I picked one out, from Home Depot, they ordered it and had someone from AAA deliver it to my home.

I cannot say enough about these two technicians. I had LOTS of plumbing questions and they were extremely patient, courteous and professional. In addition to the original toilet pipe concern, they replaced my sump pump, one outdoor faucet and a bathroom faucet. Highly recommend!

Very disappointing we were initially given a 10 o'clock appointment It was rescheduled for 4pm then it was rescheduled for 5 PM repairman didn't arrive until six. We sat around all day waiting for this repair man. Then when he arrived he did not freely communicate what the problem was. I had to point out the nest stop working even after it was charged I also told him the furnace was blowing out cool air.

His response was there's only 4 wires on the nest it should be 5 he questioned how long we had it. (3 years ) he responded it crazy there's air blowing from the floor heaters. Because there was air Blowing I assumed the furnace wasn't the problem. Then when he checked the furnace he sat a rusted part on our carpet it left a stain he denied doing that.

My husband and I were the only ones here the stain was wet and in close proximity of where he was. Wow Really not honest I had to ask him multiple questions about what the problem was he said the furnace had gotten to hot and it tripped something to cool the furnace down and the furnace continue to run also because it got hot it killed the switch to the thermostat.

His plan was to see why the safety switch got hot and tripped the power to the thermostat and furnace. Then his final diagnosis was rust was clogging the secondary heat exchanger and we need a new furnace. WOW REALLY I had to question if it could be repaired he said it would be more expensive to repair than to replace it So the replacement cost went from $4995 to over $5,000 including a 5% discount my husband is a retired Commander from military. I'm considering a second opinion.

Jacob came out same day to check on a water pressure issue we had. He went over the ins and outs of the system to make sure everything was working well. He also took extra time to explain the water treatment system we have and all of the ins and outs of well water systems (it's our first home with one). He gave some great recommendations and quoted us for an install of a new water treatment system, all while providing amazing service. We will definitely be using AAA Service in the future. Highly recommend you ask for Jacob if you have any plumbing issues!

Carter and Gavin were great! They detected the source of our plumbing problem and got it fixed quickly and efficiently. They worked with complete transparency and cleaned up before leaving. I'd definitely recommend them. Services: Plumbing pipe repair, Plumbing leak detection

Matt was on time. Very professional, told me everything we needed to fix issue with costs. Completed job very quickly and made sure area was clean when he left. I recommend AAA service for anything needing fixing at your home. Service: HVAC duct & vent cleaning

We had AAA Services come out and service our furnace and replace a toilet. Their names were Jacob and Lance. Both technicians were friendly, knowledgeable and professional. Would definitely hire them again. Never posted a Google review before but the young man who fixed the toilet says his Mom likes to read his reviews. You did good Mom. :-

Our basement flooded after both of the sump pumps failed. I contacted AAA Services through their website late on a Saturday. A customer service rep contacted me early Sunday morning, with an offer of an emergency service. I opted to schedule during normal business hours. The service technician arrived on time. He was courteous and efficient. After evaluating the cause of the flood, he quoted replacement of the sump pumps and associated piping.

I accepted the quote. The work was completed that day, within a few hours. Our home is on a high water table. We have peace of mind that this will no longer create problems with water in our basement.

Jacob was very friendly and knowledgeable. He was on time as promised. He did an excellent job replacing our sump pump. He was very respectful in regards to covid precautions and careful with my pets while doing work in my house. I would highly recommend AAA Service and especially Jacob to anyone that needs home repairs!

I have used AAA Service in the past and that is why I called them when I had an electrical problem - so I thought. My outdoor Christmas lights were going off. I would reset the circuit breaker and they would stay on for a little while and then go off again. I asked for a plug to be replaced. I talked to NANCY (don't know her last name) - who suggested to first try replacing the power strip.

I did this and they still went out. But when I tested all the plugs and lights - it was also the flood light which the prong was broken off. After replacing these two - the Christmas lights work - it was not the circuit plug as I thought. Nancy could have easily sent out a crew, but she gave me good free advise. I was impressed with AAA before, and now this so confirms that they are honest, caring and trustworthy. THANK YOU AAA and a very merry and blessed Christmas to all your employees.

I had a warrantied garbage disposal installed last week (by someone else), and it was done incorrectly. Water and ground up food were leaking/spraying (during disposal operation) from multiple locations, including the sink drain and the PVC trap connections; the garbage disposal was also hanging freely from the sink drain line and actually disconnected due to vibration. Jacob Kletzka from AAA came to my home 2 days earlier than scheduled and was able to identify and correct these many deficiencies in a timely manner.

He was extremely knowledgeable and professional while in my home, and even took the time to show me what should have happened the first time the garage disposal was installed all while making the repairs. He is a bright young man, and an all around fantastic technician. I look forward to working with Jacob and AAA in the future for all of my home improvement projects. I highly recommend AAA to anyone looking for superb-quality workmanship at fair and competitive pricing, especially in the area of plumbing.

I had AAA Service Network out to replace a sump pump which had stopped working. The office staff is friendly and helpful, and I was able to schedule work for the next day. The tech arrived promptly and was able to get the work done quickly. When the installed part had an issue, he was able to quickly swap it out for another to complete the work. I did have a customer care issue which was quickly resolved by Michelle, which I appreciated.

Their customer service is excellent. I will say that customers should review the pricing and call the office with any questions. In my case, the quoted price was clearly inaccurate and had to be resolved by the office, which is my reason for knocking off one star in this case. Overall, I'm pleased with the work and the customer care, and would call AAA again for urgent repairs.

Very pleased with the response time for service on my well pressure tank. AAA sent Jacob out the next day. He was extremely professional and courteous and replaced our tank in a timely manner. He did a nice job of cleaning up afterwards as well. Will definitely use AAA again.

Tim Carter has been out twice to replace sump pumps at my house. I specifically requested him the second time after having such a positive experience the first time. He is thorough, professional, and honest about what is going on. He always explains everything so I can understand it, and he is straightforward about what the options are with what is wrong.

He is thorough in evaluating not only the immediate problem, but what else could possibly be going on, to ensure that really is the problem. It allows me to have full confidence in what he tells me, and be able to make the right decision on what level of repair/replacement is best. I couldn't ask for a better service professional to come to my home.

I was able to get same day service. Our technician (I believe his name was Matt) was very professional and friendly and efficient. He was able to recognize the problem with our dryer quickly, and had all the parts with him to make the repair. We have used AAA Service quite a few times through the years for different appliances, and we've always been happy with their technicians and service.

We hired the electrician to do a lot of work that had come up on the inspection, we also asked him to add some outlets to our home from 1917. I was working from home while he did this, and he very rudely interrupted me on a work call to tell me he was done and needed his check. I walked upstairs and found a complete mess and the outlet protruding out the wall.

After he was done he did say that the dry wall would need to be touched up but did not say he was leaving a complete mess or that the outlet would not look as we had anticipated. Obviously anyone trying to update their home would not want or expect this outlet to be sticking out this far. he was lazy, did not do the job as we expected or wanted, was unprofessional and we were very disappointed

We needed our dishwasher repaired. Pat (359) was very thorough and checked everything. After determining that he had to order a part, he scheduled us for a second appointment two days later. He installed the part, and everything has been working perfectly since then. He was quick, neat, and friendly. I would recommend AAA Service to anyone needing an appliance repair.