Columbia Northwest Heating

Josh T is a professional, skilled, knowledgeable, and detail-oriented installer for Columbia NW Heating & Air Conditioning. Josh installed our new furnace and air conditioning system within the scheduled install time. During the install, he made sure all details of the installation were done right. He was very attentive, and responsive to our questions, and requests.

After installation, and system start-up testing, he supplied us with all of the equipment manuals. He then, answered all the questions we had on the new system components. During installation, if he saw anything that needed correction, he brought the items to our attention, and corrected the problems. Josh was observant, responsive, amiable, and respectful of our job's needs.

He is a true asset to the Columbia NW Heating & Air Conditioning team! Working with him during this installation was a pleasure! We also liked the fact that all of the warrantee, and registration paperwork submission was being completed, and turned in, to the manufacturer, by the Columbia NW Heating & AC offices. We couldn't ask for a better installation experience!

I was very impressed with the service provided by KC & the team at Columbia NW. They took wonderful care of us in replacing a very dated HVAC & A/C that has seen better days, and it was installed without issue. They also took special care to ensure the air intake was greatly improved from our old system, and I've already noticed how different the house feels with better air flow. Thank you for everything.

I needed a new HVAC as mine was getting old. Jake was the installation tech here and he did a great job. My wife and I were full of questions and they were extremely kind during the whole process, explained everything and helped us with our questions. Top notch professionalism. Service: Install AC

Great service by Clinton and Jeremy. Extremely professional work, very obviously experienced and qualified. System was installed and fully operational in exactly the time we were quoted. Everything was done very precisely, and the amount of attention paid to detail is impressive and appreciated. Very friendly, very informative, and excellent customer service all around. Highly recommend Clinton, Jeremy, and the company!

Joel has been to my home numerous times, mostly performing routine preventative maintenance to my heating, A/C, gas fireplace and hot water tank. It's always a pleasure to see him and I know that he will do a great job. He arrives timely, has his mask on and is unfailingly polite. He thoroughly answers my questions, explains in detail what he is doing, and leaves all work sites spotless.

One very cold night he had to come after hours because my heating system was not functioning due to a gas line problem. He quickly diagnosed the issue and got things going again. I was very grateful for his prompt good service! He happened to run into me at a local store a few days later and came over to inquire if my system was continuing to function properly. It was so nice of him to do that and I very much appreciated his concern. He's a great representative for Columbia NW Heating and AC!

Ivan was awesome! He was professional and got the new furnace installed in about 8 hours. Explained the new thermostat and answered all of my questions about maintaining my new furnace. Further Columbia NW was great to work with! They got back to me first thing Monday morning after furnace died on a Friday. They sent out 2 different reps Tuesday - one to give me an estimate to replace and one to figure out if it was repairable - it wasn't. Then had the instillation of the replacement set up for that Friday! Only one week without heat. This company has been my hero this month!

KC was a most diligent repair service man. He did a job that appeared to require more than one person. He worked tirelessly and expertly for the entire two days in the cold and wind. He took great care not to interfere with my activities. He was very friendly and informative and didn't mind telling me something more than once! I would recommend KC and give him 10 stars!

Josh was professional and easy to work with. He was very conscientious about the detailed work. He explained to me clearly what he was doing. I was extremely satisfied with the service I received from Columbia Northwest heating and air conditioning including the initial inspector, Drew, and the project estimator, Martin. It felt so good to wake up warm and not have to deal with the tension of being too cold in one's home. I would definitely hire Columbia Northwest heating and air conditioning again and recommend them to anyone who needs similar services.

Charles and Damien did a good job on the furnace, coil and AC unit install. They were very professional and got the job done right and in a timely manner. They were also on time both days that it took. Services: Heating system installation, Install AC

Josh installed a new A/C unit for our home. It was not an easy install as we were moving the current A/C unit to a new location, plus access to the indoor furnace/AC interconnect was difficult. Josh did a great job, almost entirely alone, to take out old unit and install the new one. All done in one day and was done with courtesy, professionalism, and thoroughness.

Josh and Jeremy installed a new furnace, and a new water heater for me today. They were so friendly, professional, and courteous. I would highly recommend Columbia NW heating. I

We replaced furnace and installed new AC and air purifier and duct cleaning over two days. Charles and Brian were very professional and efficient. They had to work around 2 dogs and a 6 month old baby. The system is up and running and looks great. They were able to work around a few issues that came up with no impact to the schedule and clearly communicated all the work that was going to be done. Highly recommend this company for your HVAC needs.

Josh M. was a gentleman and absolute pleasure to work with. Arrived early, completed the work quickly, educated me about my equipment and let me know what I may need in the future without being a salesman about it. Would love to have Josh out as my tech in the future.

Furnace tune-up was simple to schedule. Josh Morgan appeared on time, was professional, courteous, and efficient. I felt confident he knew what he was doing-and was calm and cheerful, which is also important to me. Thanks! A pleasant experience AND an essential piece of equipment is ready for winter.

Technician showed up 2 hours late. I was not notified until I called and found out. Dispatch stated the technician would call me and let me know when they would come, never did. Technician did one part of the job. Left to go get filters and stated he would back in 45 min to an hour. Never showed up and didn't call to let me know. I had to call and make another appointment just to get my filters one week later. Unprofessional and inconsiderate of the customers time.

Highly recommend these guys. Dan from sales was easy to work with and got us setup with no issues. Josh T. Was Professional, considerate, took the time to explain my new a/c unit & thermostat. Completed install on time w/ no issues. From start to finish they provided a relaxed and easy going experience. Great local business. Thanks! Service: AC installation

Charles did a great job and was very professional. The only complaint I have is that they had two different teams come out to do the job. The first team found some issues with the sales persons job proposal and could not do the job. So they had to correct the proposal and come out another time, which I completely understand. The second time it was. a different guy, Charles, who was not privy to the information discussed with the previous installers.

The new ac plumbing was supposed to go in on one side of a divide in our floor joists and it got installed on the other side instead. My intentions were to remove a drop ceiling where the lines got installed, now I have to look at what to do when the drop ceiling is removed. I can't blame the installer, I can only blame the communication between the first installers and the second installer. The plumbing installation should have been well discussed and documented before the install started. Duane

I had Columbia install my furnace last year and my AC (which died during the heat wave this year) just got installed. As always, everyone I dealt with was professional, personable and knowledgeable. Josh T. just finished the install and it is working perfectly. Everything looks so nice and he left everything tidy. He worked all day and did an excellent job. I recommend this company to anyone needing AC or heating. Very happy with my units and hoping my AC cuts my bill as well as the furnace did.

Our new furnace was installed today and I couldn't be happier with it and with the timely, professional manner in which it was done. Our technician completed the work within the time frame that we were given, did a great job and finished by explaining everything from how to run the new thermostat to how to maintain the furnace and air filtration unit. Very happy with our experience with Columbia NW Heating & Air Conditioning.

Dave Whispell is the guy to have come out and quote you on your HVAC project. In 2015 Columbia NW installed a tankless water heater, new furnace and new electric panel in our mid-century ranch-style home. We didn't have the money then to install central AC, but we made it happen this week and our home finally is nice a cool! I've had other companies provide quotes, but it never felt right and the decision was always to go with Columbia NW.

Very knowledgable, always friendly, professional and fair. So much so, we're getting ready to relocate to a new property and will definitely have them help us with our next HVAC project.

Josh Morgan is the greatest guy out there! Straight forward, to the point, great worker! Great communication skills and really just trying to do the best for the people! Couldn't recommend enough.

Josh Morgan is awesome! arrived on time, very professional and explained my system to me so I could understand it. Request Josh Morgan when scheduling your appointment!

They are truly caring members of the community they serve. I highly recommend them.

Josh Morgan was Quick, Efficient, and very Cordial. He knew exactly what was wrong with my heat pump. He had it back up and running In just a few minutes. A+ in my book! Service with a smile! So thankful for Josh!

Brian was such a pleasant person to come out here in the sweltering heat to fix my heat pump. Very personable and thorough. Explained what was wrong and what was repaired. I thank you, job well done.

Josh was very polite and professional! I called and he was there a couple hours later to fix my air conditioning which was much appreciated in this 90° heat. Josh made sure to explain exactly what was happening and what I was paying for. I highly recommend this company

Jake was professional extremely knowledgeable and patient when working on my old house. He took the time to do everything right, fixed a couple outlying problems, and took the time to explain everything to me that I wasn't sure about. Thanks to the company and Jake for everything you do, my house is cool and it's 92° out right now!

This crew accomplished moving my heat pump and air handler. I bought a house that had zero maintenance or care for what seems like the entirety of the previous owners tenure. There was disgusting mold in the air handler and the heat pump was about my age. (Yikes!) I needed the ducts moved air handler moved and they got it all done when I needed it finished.

The crew was fantastic and everyone was so professional and friendly. I had zero issues with the crew standing around or anything like that. They didn't even seem to eat lunch. Their work is fantastic and made sure I was happy with even tiny details. They found other issues that I didn't even notice and fixed those too. I'm exceptionally happy and thankful this company has such amazing professionals.

Such a great choice for me! From start to finish and beyond. I chose Columbia Northwest Heating to install a new heater and air conditioner in my home. The man with the information on my options came to my home first. He sat down with me and explained very clearly and without prejudice which units were best for my home and why. He laid out the features of each unit along with the cost.

He left me to make my choice with NO PRESSURE. It was a very pleasant experience. After I made my decision he found financing for me, approved, and appointment for installation. Affordable financing. Once we made the date for installation the crew was extremely efficient. They were out with multiple trucks and within the day the unit was installed.

No hassle, no fuss, down to business. This was installed in August of 2017. Since then there have been one or two small problems with the unit. They were out the next day to fix the problems at no cost to me. Again, very prompt, efficient, no hassle and friendly. I can't say enough good about all of the people I have dealt with at this company. Highly Recommended.