Stephens Plumbing Heating & Air Conditioning

Matthew was amazingly polite, efficient and knowledgeable. He was very informative and answered all my questions! Very helpful! And he fixed the problem In jiffy! Service: Plumbing leak repair

New Update: Got an appropriate apology and assurance that the permit will be closed out as necessary to apply for the rebates. Updated: I've used Stephen's in the past for HVAC maintenance of my outdoor condenser and when it was time for replacement, didn't hesitate to get quote on 2 zone system to help cool our upstairs bedrooms. Installation and workmanship were all good.

Easy to schedule, on-time arrival, very friendly and helpful technician. All around A+ service from Stephen's Plumbing Heating & AC. Will absolutely use their company again and recommend them to others. Service: Heating system maintenance

I'm telling you guys this is the BEST AC REPAIR company there is. From the people who answer the phone. Alex, Janet and David who are extremely polite and professional. But the man I have to rave about is Oscar. Thanks to Oscar I will be calling Stephen's plumbing for my yearly AC maintenance. And any other service I may need in the future. Before Stephen's plumbing I called a company named Dusty ducts.

And the person they sent was incompetent and try to overcharge me on a problem they hadn't even resolved. Oscar was knowledgeable and told me exactly what he was doing every step of the way. I got the appt quick and most importantly they were affordable. My second condensate pipe had been leaking for a year. And immediately Oscar saw what the problem was. He has earned my business from here on out. I'm beyond happy with this company.

Matthew was professional, listened patiently to what the problem was & stayed to thoroughly complete the job. We were very pleased with Matthew's work & wouldn't hesitate to call Stephens Plumbing again! Service: Drain cleaning

Awesome service and quick! Despite the pouring rain Matt was on time, professional, and took care of our plumbing issue expertly!

Stephens came by to repair my ancient floor heater. They're the experts in older floor heaters. Omar found several things that hadn't been repaired properly by another company, and unfortunately my heater got red tagged, due to a large crack that can't be repaired. Despite the bad news Stephens was very helpful and professional amd saved me from CO poisoning or a possible explosion. Thank you!

Needed routine maintenance on mini-split system. Pancho, the service tech, arrived on time and cleaned the unit really well. He struggled with the particular inverter unit I have (Pioneer 30,000 btu single stage mini split) with disassembly, but he patiently worked through it and left my system running great. He was there well over an hour and charged me $175 for the service. Fair price for what was involved. Will use them again.

Matthew was sent this morning to fix my non-draining garbage disposer sink. He was quick to find the problem and fixed it very quickly. The job was done so cleanly too, really appreciate his great manner as well. He even offered to look at other issue I was having. Making the appointment was also very easy (actual person answers the phone!) and accurate.

They also called this morning to let me know who was coming at what time, etc. When I have any issues again with plumbing, I would definitely call them. I highly recommend this company!

Stephens plumbing has given us great service. We specifically have been requesting Matthew because he is always on time, extremely professional and courteous and always works hard to give us the best and most cost effective solution any time a plumbing issue comes up. Services: Toilet installation, Tap repair, Shower repair, Pipe repair

Victor was very professional with the job. The job required a removal in a home with a pest problem. He gave good advice was always available to answer questions and flexible so I could arrange a cleanup, treatment, and repair of the water heater closet. Coordinating a return visit to install the new water heater was a breeze. I have used Stephen's Plumbing on several occasions. The plumbers are always professional and do a great job.

Professional, competent and courteous plumbers. Galen, Freddy and Arturo inspected our main line with an interior pipe video system and actually showed me the damaged sections and what needed to be repaired. Also made competent recommendations for necessary piping under the house. Respected our home and family during their time here.

My appointment was in the afternoon, but when a time slot opened up late in the morning they offered it to me which I'm glad because it deconflicted a lot of my afternoon schedules. Anyway, Victor came in and he was friendly and professional. He resolved all my drain & toilet issues expediently. I will not hesitate to utilize their service in the future.

Had a gas leak that gas company found, Stephens plumbing was already on their way to unclogged a sink. I called office to inform them of the additional problem. I was told the right tech was on his way. After spending the whole day here they had found only 1 of 2 leaks. Told me they would be back the next day to find other leak and fix it. 12:30 pm the following day I called office to inquire where the techs were and was assured that they would be at my house. 2:30 pm theoffice called me and told me that they had went to another job that morning and it was taking longer than expected and so since my job would take all day they would not be able to be here until the next day, mind you I had no gas at the time and had already been without since the day before.

I was so upset and told them never mind that I would find another plumber. I had another 3 companies come out before finally the 3rd one was willing to work on the issue since Stephens plumbing techs had cut multiple lines and cut off and capped all lines that lead to appliances. Then they had the nerve to send me a bill in the mail for $1,198.75.

The only thing they fixed was the clogged sink. I was informed by all 3 other plumbing companies that all the lines they had cut and capped off was not necessary and they created a lot of extra work! Oh yes, they also fixed the first gas leak which was to the stove. On the bill they wrote that stove gas valve was leaking and that it had an illegal fitting adapter. The thing is that in 2012 they were the one's who had serviced that line and I have the invoice to prove it! I am going to dispute this bill.

At first I called them for an emergency and Victor came out to unclog my drain right away. He completed the work quickly and professionally and I didn't have to worry about anything! No mess, was respectful, and tested everything out afterwards. I decided to call Stephen's plumbing out for a Second time since I had a good experience but it was to help install a safer and more practical fixture option in my bathroom. Victor came out again and recommended some great options that worked with my budget and completed the work in a very short amount of time.

I'm thrilled with the result, and even though it was something I could have installed myself it wouldn't have been done as nicely or as quickly so I was happy to spend the extra to get it done right. Would recommend!

I called Stevens Plumbing after checking reviews on multiple web sites and was still pleasantly surprised by the service and value that I received. I needed to replace the hose valves in my laundry area, and called Stevens Monday afternoon on a holiday week when other shops were closed. They not only took my call, but scheduled to have someone at my house the next morning and communicated with me every steps of the way. Tuesday morning, Victor showed up at my house and was extremely courteous and friendly, he quickly assessed the project and gave me what I felt was a very fair estimate.

When we attempted to use the pressure regulator valve to turn off the water to the house we found that the existing valve did not close all the way, and so I asked him to replace this also. While victor didn't have the part in his van, he left quickly to pick one up and was able to install all 3 valves in a very short amount of time. When I asked victor to install the extra valve, I expected a steep increase in price, however the price that he charged me for all 3 valves and his labor was less than I expected for the work in the laundry area.

On top of that, Victor also gave me a new customer discount, and recommendations on local restaurants since I'm new in the area! To say that Victor went above and beyond would be an understatement. I will definitely be using Stevens (and requesting Victor) whenever I have plumbing or HVAC needs in the future. Highly recommend!

I appreciated that Miguel Lira of Stephens Plumbing showed up in a mask, was very professional, friendly and knowledgeable. Our plumbing problem was a bit complex, but Miguel was dedicated to finding a successful solution. He was very patient and explained step by step the challenges he was encountering, possible solutions and answering our many questions. Miguel went Above and Beyond what was expected and Definitely Went The Extra Mile! He is the Definition of True Customer Service and a Priceless Asset to the Stephens Plumbing Team! Thank you Miguel! Keep up the great work!

I appreciated that Miguel Lira of Stephens Plumbing showed up in a mask, was very professional, friendly and knowledgeable. Our plumbing problem was a bit complex, but Miguel was dedicated to finding a successful solution. He was very patient and explained step by step the challenges he was encountering, possible solutions and answering our many questions. Miguel went Above and Beyond what was expected and Definitely Went The Extra Mile!!!! He is the Definition of True Customer Service and a Priceless Asset to the Stephens Plumbing Team!!!! Thank you Miguel! Keep up the great work!

Amazing customer service form Omar! He was very prompt, and professional. Had my heater up and running in no time!

Stephens Plumbing did an excellent job. They came when they said they would and Miguel knew exactly what to do. Miguel was courteous and friendly and the job was quickly with no problems. I would highly recommend Stephens and Miguel again!