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Reviews (7)
Erlin Clarke
Jun 09, 2022
Our AC had stop working. We found this company online and decided to give them a try. The first technician came out and as per him the fan motor is broken. He replaced the motor and 8 minutes later the ac unit stopped working. Luckily we caught the ac tech as he was driving away and explained to him that the unit he had just fixed stop working again.
He came back and sprayed water on the unit then said he will contact his office and get them to send out a more experienced technician to troubleshoot. We spent the night in a hot house because the more experienced technician didn't came out until the day after. The more experienced technician came out the day after and stated he fix the problem and a few hours later the ac unit stop working once more.
We reached out to the office and they sent another technician out the next day and this technician said the problem was solved and a few hours later the unit stopped working again. My issues is it doesn't seems like any of these technicians are experienced enough. They lack troubleshooting skills. We contacted this company over 6 times after the first repair and our issue remains the same and none of the technicians take the time out to do some real troubleshooting to figure out the root caus.
I will never use this company again and I do not recommend them to anyone. Don't let the 5 star review fool you as the reviews are only from 15 people. Find a more established company who will take the time out to listen to your issues and concerns and actually spend the time to troubleshoot your issues.
He came back and sprayed water on the unit then said he will contact his office and get them to send out a more experienced technician to troubleshoot. We spent the night in a hot house because the more experienced technician didn't came out until the day after. The more experienced technician came out the day after and stated he fix the problem and a few hours later the ac unit stop working once more.
We reached out to the office and they sent another technician out the next day and this technician said the problem was solved and a few hours later the unit stopped working again. My issues is it doesn't seems like any of these technicians are experienced enough. They lack troubleshooting skills. We contacted this company over 6 times after the first repair and our issue remains the same and none of the technicians take the time out to do some real troubleshooting to figure out the root caus.
I will never use this company again and I do not recommend them to anyone. Don't let the 5 star review fool you as the reviews are only from 15 people. Find a more established company who will take the time out to listen to your issues and concerns and actually spend the time to troubleshoot your issues.
Jessica Ochoa
May 25, 2022
Bobbie Balik
May 03, 2022
Scott Tarlo
May 03, 2021
Sandy Fisher
Apr 10, 2021
Sandy Roe
Feb 17, 2021
Jesse A.
Nov 21, 2020
What a wonderful experience with the AirNow. Our AC went out last Friday and AirNow had our new unit in on Monday. They have been servicing our unit since we bought our home in 2013. Anytime we had an issue AirNow was quick to respond. Their employees are all very professional and courteous. We highly recommend AirNow for all of your heating and AC services.
