Healthy Air

We had Alex come out when our house had a chemical smell. He was paid by the rental company. He went in my home took pictures and dug through all our personal belongings. He used equipment that was not properly calibrated as you can see in the pictures. He found 2 year old crafting items opened them took readings with said equipment that was not calibrated.

But when he took pictures of his equipment in the room that we believe the smell was coming from he turned all the lights off. We can't tell in most of the photos we're he took the pictures of his equipment at all. He then wrote a report up of his facts and proof. Which he noted in a sealed container was what he called a drop cloth that was used for crafting with paint and epoxy.

But what he found was a $250 event tent in perfect condition only used a handful of times. When I found the proof of his equipment not being calibrated he said that meant it needed a bump test which you can see in the pictures that's not true. He also then said oh he was just speculating in his report now that I'm getting a lawyer to go after the rental company.

But I will make sure I add Alex and this company into my suit. His false report has gave the rental company false information which is ruining our lives. Do not use this company unless you want to get a false air quality report. He can't even use his equipment properly. He is not expert at all.

I've had a great experience since I first talked with Healthy Air. Jennifer who scheduled my appointment was very friendly and professional. When Alex came out to test for mold and the source of it, he was on time, very knowledgeable and informative. He told me things I could do own my own and not have to pay someone to do. He was honest and didn't try to sell me something I didn't need. The cost was very reasonable. I recommended Healthy Air because of their trustworthiness.

I had a very informative and helpful phone discussion with Alex which was better that any other "experts" I have talked with prior. He is very knowledgeable and reasonable, wanting to work on cleaning an environment in a systematic way. Not only did I learn much on removing mold from my house but on other environmental matters as well. If I didn't live in another state and lived closer, I would definitely use him to assess and remediate in a heartbeat.

I've had experiences with other remediators and there are truly only a few who know what they are doing, as Alex, especially when it relates to health issues. Also, I was blown away that Alex would give his time to help me even when I am unable to have him come to my house due to distance. He is a winner!

After suspecting mold issues in our home, Alex's evaluation of our house and the information he gave us were invaluable. We knew with his extensive knowledge and experience we could trust his advice. And even more impressive was and has been his genuine concern for our situation. Alex took great time and care in explaining our home air quality issues and gave us a plan to move forward.

And he has continued to be accessible to and advise us every step of the way. We could not recommend Alex and Healthy Air more highly. The world of mold analysis and remediation can be very confusing. Alex knows what we need to know so we can live in a safe, healthy environment.

My daughter has been experiencing progressively worse health issues since moving into her home. Her physician after exhausting all other options suggested having the air quality tested for issues. Alex came out and did extensive testing and the resulting news was not good due to extremely high levels of mold contamination. He led us through the path to start repairs to the HVAC system and mold remediation.

The work she contracted for was done in a timely and professional manner. Healthy Air USA was a blessing to a very sick young woman and her worried mother. I would recommend them very highly.

I just wanted to brag on Alex Hallford who came to my house to test my air quality. He's extremely smart, nice, and helpful. I appreciate everything he told me about and the report he wrote. And I must give Jennifer Breese a big shout out too, because she is such a nice and helpful Client Coach! She is perfect for her job and this company is lucky to have both Alex and Jennifer. Thank you Healthy Air for having this awesome duo!

The entire company is awesome. Ronny replaced my a/c and was available all hours, services my system heat & a/c along with Kevin. Jennifer is so helpful and will do whatever she can to help and Alex in mold department couldn't have been more helpful. If you need a new HVAC or service contract, or have a mold issue, these are the people to call FIRST. Thanks everyone!

I was referred to Alex and Healthy Air by a health professional to discuss a potential mold and mycotoxins issue in a family home. Alex spoke with me for more than 30 minutes and provided a wealth of information. He gave me some inspection tasks and asked me to send photos. He also requested the ERMI report I mentioned and the Mycotoxin panel. From that he was able to come up with an accurate assessment of the house environmental situation even before a professional air quality/mold survey was done. I've done a lot of research and know Alex is a true expert and professional and I'll continue to work with Healthy Air for a remediation plan. BTW, I'm in Seattle.

I am so impressed with Healthy Air - with its personnel and knowledge of air quality. I got all of my questions answered and solutions for reducing dust in my home. I cannot recommend the company enough and would definitely use them for future air quality matters. I am updating my review to say what a great job Healty Air did in replacing the ductwork at my home.

Everyone I have worked with at the company is very helpful, pleasant, knowlegeable and really cares about the customer. I will be using the company for my annual maintenance and any HVAC work I have in the future.

I am so thankful I was able to find Healthy Air. Stephen and Alex have gone above and beyond to help me. They are very professional and highly educated. I would recommend them to anyone who is in need of mold, air quality inspection and or knowledge/education.

I have used this company 3 times and have been amazed at their findings. In selling my home the buyers inspector had a mold reading. I called Steve and he found this fragment of mold in a ceiling tile in the basement. I wad able to close promptly. Now I'm buying a home and I could see there were leaks at times. I called them in and sure enough, , there was more than mold issues. I don't bother with home inspectors anymore, , sorry. I called Healthy air and HVAC companies first. Those are the biggest issues for me! Than you

I have several friends that have used Healthy Air's service and have been satisfied. I am so glad that there are companies out there like Healthy Air who specialize in mold and indoor air quality. Everybody I've ever talked to was extremely nice and knowledgeable - they definitely know their stuff. They seem to care more about helping you than trying to get a job out of you. Everybody, from the lady who makes the schedule, to their environmental engineer, took the time to answer my questions even though I hadn't made an appointment with them. There's a lot of mold companies out there, but they definitely don't seem to know as much as this company does. Thumbs up!

I had gotten their number through my sister after she used their company after she had mold from a water leak in her home. She was very happy with the job from beginning to end. I called Healthy Air USA to inspect a house that I was attempting to lease before the discovery of visible mold. They were prompt, professional, friendly, informative and went way out of their way to assure we were receiving great service.

They were at the home within 24 hours of my first phone call and did a thorough inspection explaining every step of the way what they were testing for, what they saw, how different types of mold can effect the health of my family and what would need to be done to remedy the problem. They potentially saved my family from a lot of health issues and I would recommend them to anyone in need!

My son was had a rash and someone recommended Healthy Air to help us identify environmental issues. They helped us identify and remedy mold in the bedroom, basement and living room. They offered inexpensive solutions to deal with a lot of it though I did end up choosing to put hardwood floors in the bedroom and living room. I would highly recommend them. I also figured out that instead of a dehumidifier I bought a humidity monitor and found that if I keep my AC at 76 or so I could keep the humidity level in a good range.

Recently I was referred to Healthy Air. I have found them to be professional, knowledgeable and honest right from the start. Had testing done and thankfully my problem was small but these guys were efficient. Ron was so helpful and patient answering all of my questions(especially since I had a million and one of them) and working around my busy schedule.

It was great to have someone like Stephen with all of his years of expertise to evaluate my home. Upfront in pricing and straight forward about what needs to be done to make sure your home is safe. First rate service.

I fortunately had a good experience with HealthyAir. The inspector was prompt, professional, and extremely helpful. He made some practicaal useful suggestions that did not invole HealthyAir services. Ron worked the schedule so that I could get the work done in the time frame I needed. The job seems to be have been done thoroughly. The crew missed a couple of spots and quickly rermedied rhe problem whne my husband pointed it out.

The only issue I had was the cost/time. I thought the job was going to take 6 hours -- it took four. I don't know where I got the 6 hours from.but my husband was not sure we got our money's worht since they finished so much earlier than we expected. I would definitely use HealthyAir again

My husband and I found that our home had black mold in it recently and Healthy Air was hired to do the remediation. We have a newborn, so as soon as they determined that it was black mold, we moved out. The employees who were there to do the remediation had to remove everything from our kitchen and pack it away, along with our belongings in the dining room and laundry room.

Once the remediation was complete and we were able to get back into our home, we were very unhappy with how they handled our belongings. They had left some of our things on our back porch for weeks, which were rained on and ruined. When they removed one painting from the wall, they placed it between our sofa and endtable. In doing so, they put some very deep scratches in the leather sofa simply by being careless and letting the wire on the back of the picture scrape against the leather.

They put an oil painting on one of our ottomans and piled other things on top of the canvas. They took one of my indoor plants and left it outside, where it, of course, died in the heat. They broke a piece of our china that was in the kitchen sink. They put fresh food (produce and bread) in boxes and since the remediation took them longer than they originally told us, it molded and made a mess in the boxes.

I called and spoke to Ron. He apologized and assured me that he would speak to the people who did the work at our home and would get back to me the next day. Two weeks later, I still had not heard from him. I called again on a Monday and he told me that I was "on his list" of people he was just getting ready to call. He apologized and said he had someone looking into it and someone would call me within a few days.

It has been another week and I still have heard nothing. It has now been just a few days short of a month from my first call and nothing has been resolved. I feel that they are avoiding my calls in hopes that I will just give up. I am very disappointed in the way that the employees at Healthy Air handled our belongings. Had they responded differently to my concerns, they could have easily redeemed themselves. Unfortunately, it doesn't seem as if they care. I guess once you have paid them and you no longer need their services, you are no longer of any use to them. I would not recommend them to anyone.

Thank you Bill and team for fixing our air conditioning! You did a terrific job! Thanks for being so reliable, trustworthy, responsive and knowledgeable! I would HIGHLY recommend using them!