Humphrey Heating And Air

Dave was so awesome! I had a huge job and he did it quickly and professionally and even told me things that need to be done that I didn't know about. I'll refer him to anyone!

My furnace would turn on for only about ten mins at a time then it would shut off until I rebooted the switch again. I think it wasn't talking to my new Nest system very well. Called Humphrey's and they came out same day and took care of me and figured out the issue. It's good to find a good honest company nearby to my house in Bountiful. Matt was great to work with and now I have heat! I'd definitely use these guys again.

This is a great company. The staff is professional and they respond immediately. Chad, Jason and the office gal are friendly and helpful. They give you options and don't just try and hard sell you on the most expensive solution. The pricing is fair and they really do a good job on educating you on what is going wrong with you ac or furnace. I will always use Humphrey Heating and Air. I also like supporting the smaller mom and pop operations. The overall service and cost seems better then the big box companies. Thank you!

When my A/C failed, I knew it was aging and probably needed to be replaced. Humphrey Heating and Cooling was able to send a representative the next day to provide an estimate for repair/replacement. Chad arrived on-time for our appointment and discussed a couple of options up-front. I also obtained estimates from two other companies that week. The competitors were not as responsive as Chad who was prompt to call me back to answer my follow-up questions.

Ultimately Humphrey's replaced both my A/C and Furnace over a two-day period. Their crew arrived on-time the scheduled day of replacement and they took care in laying down drop-cloths to ensure nothing was tracked in on the carpets. They cleaned up after themselves so that everything looked the same when they left as when they arrived. Jason came back on day 2 to finish everything up and literally worked his arse off to complete the install by himself.

Although he had to cut out some sheet rock to run additional electrical wiring outside, he gave me a subcontractor referral to repair it which worked out great. I highly recommend Humphries based on the excellent job.

Ok, I used an angies list voucher, YUCK! they didn't do the check up I requested, They just said, bad mother board and bad fan over $1,000 to fix, They also threw the blown fuse on the ground and didn't tell us about it. The fuse actually blew because wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwth i capacitor blew, but he wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwdidn'twwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww even see it in his check up, Not, they just didn't do the check up they just try to sell you unnecessary parts.

So they have there normal spill to try to get the job as high as possible. Be aware and run away very dishonest. Ben Henry is who saved us from Humphrey's. Call him instead he found the issue quick and was just about $200! Yeah w

Excellent duct cleaning service! Not only were they prompt and extremely thorough, but they were also very friendly, as well. Not to mention fast and affordable! Their equipment seemed to be well-maintained, and up to date. Now I can breathe much better in my home when the a/c unit comes on. No more allergens, yay!

On May 28 I called Humphrey Heating and Air to schedule an appointment for an AC tune-up and safety inspection. I made the appointment for later that day. I then called back about 20 minutes later to let them know that I had found a groupon for the same thing and that I purchased it and wanted to use it. She told me that services using groupon were being scheduled as a low priority and that she would have to change my appointment that was previously scheduled for that day to Friday, June 26 (a month out).

I said fine. She told me that someone would be there between 10am-11am. On June 26 I arranged to work from home that day and rescheduled all my morning appointments to the afternoon. When no one had arrived or called by 12:15 I called them back. Apparently there had been some A/C emergency and no one was available to let me know that they wouldn't be there on time.

The secretary (Amy) told me that they didn't call me because they were dealing with the emergency, but apparently she somehow knew. Not sure why she didn't call me. Eventually she understood my frustration and found someone else in the field that could help me and told me that he would be out to my house around 4pm. At 4:15 when I hadn't heard from anyone I called them back and Amy apologized.

About 4:45 the tech (Justin) finally called me to tell me that he would be to my house around 5:30. I explained that I had to leave at 5:30 because I had a family dinner that I needed to be at. Justin made excuses and told me that I (who had an appointment scheduled a month out) wasn't as high of a priority as someone who didn't have an A/C when it's 100 outside (apparently waiting until the last minute to get an AC is an emergency).

Which to me means, my $100 tune-up wasn't as high as a priority as a $800+ AC install. I will not use Humphrey Heating and Air and I don't recommend them to anyone. Horrible way to do business and horrible way to treat customers.

I had these guys fix my furnace today and they are awesome. It's refreshing to find an honest heating repair company for a change.

Excellent service. Humphrey's Heating and Air Conditioning came out to my home in Draper to check for any problems to both my furnace and thermostat. They serviced both and at a fair price $60.00. They were on time, clean, professional and I will use them again. Would like to recommend their service to everyone.