Cyngier Heating & Air Conditioning

Excellent information from the tech kept me informed before doing any repairs fantastic job Service: A/C system repair

Called Cyngier Heating & Air Conditioning when A/C wasn't cooling and ended up with a bill for $411.50 to change the capacitor that took less than 30 minutes and cost around $23.55 to buy. I expected to pay extra for a Saturday service call($106) but to pay an additional $305 for the work described what a disaster. What's the price break down for the service: $300/hr and 500% markup for parts? As a mom in a pinch I WON'T be calling Cyngier Heating & Air Conditioning again and will be sure NOT to recommend.

Furnace and air conditioner installed by a great bunch of guys. I Couldn't ask for a better experience. They worked around my schedule and installed a great product. I would highly recommend Cyngier Heating & Air Conditioning.

This company fixed our rental property AC issues. We are fully satisfied with the service and communication between them and us. They got over quickly and repairs where done fast and well. With calls all along the way to keep us updated on the service done. The technician and office staff I spoke to was also very friendly. We plan to use them again for any future service.

I have been an employee of Cyngier since August of 2018. When I started here I didn't know anything about the HVAC business. Roseann hired me anyway and gave me a chance to learn everything I need to know to do my job. She is an amazing woman and I owe her everything for what she has done for me in the last 6 months that I have been employed by her.

I love my job and the people I work with. The technicians know what they are doing and they get the job done in a very timely matter. They are very prompt and are always on time. I have recommended several people to Cyngier and they have been very satisfied with the service. I highly recommend Cyngier Heating and Air Conditioning to anyone that needs any HVAC services.

My family has used Cyngier in the past. Because of their experience with them we were certain they would be our first choice. I will say definitively that they were everything we had expected! They were quick to get us on their schedule and when our worker, Pete, came out he had our issue resolved promptly and just in time for the sweltering heat! We are really pleased with the service we received and will be glad to be return customers to a business that is so excellent!

Air conditioning wasn't cooling properly so called Cyngier & received a prompt return call. Technician arrived several hours later and I was grateful he could squeeze me in late on a Saturday. Spent almost $350 to have a crabby technician tell me I need a new furnace/AC unit because mine is old. He couldn't have been more unpleasant & seemed bothered when I asked him questions.

One of the worst customer service experiences! He added coolant, but the thermostat still isn't functioning correctly. Such a shame. I know who I won't be calling for an estimate on a new furnace/AC unit!

My furnace was making a ringing sound that was highly concerning. I had heard about Cyngier Heating and Air Conditioning in Strongsville and were reputable in the Strongsville Chamber. I gave them a call and they sent a technician out to my house within 24 hours. They were very thorough and did a good job explaining to a layperson what the problem was and options to deal with it.

They were exactly the price they quoted, prompt, helpful, and professional. I was pleased with the service and will continue to recommend Cyngier Heating and Air Conditioning. Thank you for your service!

I hired Cyngier to do a seasonal cleaning and check up. Within one week the furnace malfunctioned. Instead of making it right, the person who answered the phone said no one was available to stop out, and went so far as to suggest I hire someone else if I needed immediate service. I did hire another company, and that's when I found out that the technician, Dave, had not cleaned the flame sensor which is a normal part of a seasonal check up.

The representative of the new company said it was common for lazy technicians to skip this because it can be tricky to re-assemble this furnace. Of course, he was finished with the job within 40 minutes, with no repair parts required. When I confronted the Cyngier staff about it, they were combative and refused to refund their service fee or do anything else to improve the situation.

I then sought to reverse the charges on my charge card. At that point, Cyngier made up a new receipt, one which I never received at the time of service, in order to make the charge stick. I cannot think of a worse customer experience over $138 ever in my life. I strongly encourage you to find another company besides Cyngier for your HVAC needs.