A-1 Worcester Air

I've been having intermittent ac trouble for a couple months. Constantly having to reset the breaker to get the system running. I've had a couple other companies come out for a fee and not be able to diagnose the problem. Yesterday I had another company come out (I writing a positive review for them) and wouldn't you know it, the system ran perfectly while they were here.

They did not charge me anything. It shut off 15 minutes after they left so I called them and told him and he said he'd call a Trane expert he knew. About an hour later my phone rings and it's Steven Worcester from A-1 Worcester Air and he said he understood I had a problem, I said I did. He said he could be there in 20 minutes, I said come on. He got there and the system was still running perfectly.

We went into the attic and while he was checking the system it shut off, right in front of him. Finally, confirmation! He systematically went thru the whole system finally coming to the conclusion that while rare, it had to be my control unit that was causing the problem. He had one on his truck and replaced the unit. While here he checked my Freon and saw I was low and added some to the system.

The whole bill for his time, the parts and the Freon was more than reasonable. Last night was the first cool night I slept in in months. Every time I heard the ac unit kick on I just smiled and rolled over and went back to sleep. If I ever have ac problems again, I know who I'm calling.

Steven is so knowledgeable and honest. He fixed our A/C for more than half of the price quoted by another company and gave us various suggestions about our unit. He is super hardworking and thorough with the job. We will never call another A/C company!

I had a really good experience with A1 Worcester today 5/22/20. Steve came out and took care of everything. 3rd story condo and rooftop a/c unit were not easily accessible. I highly recommend these guys and will use again in the future if repairs are needed. Thank you

We've had to use them multiple times unfortunately for our AC and heater and every time it's a good experience. Always quick to come and very honest and reasonable prices, very knowledgeable as well and takes time to explain which is greatly appreciated. Highly recommend.

These guys have been great. They have come out last minute multiple times and saved us from 100°+ days, as well as chilly nights when we had heating problems. Always friendly, professional, and fast service. They even came out after hours to fix our ac unit. Truly great customer service.

Great company. They had to come and unclog a drain from one of my units and did it quickly. If you want an honest and hardworking company to help you out, this is the one. I have had bad experiences recently with other companies in this area, but this is not one of them. Very honest and trustworthy!

The repair man that came out was awesome and he new his stuff. Fully recommend

Highly recommend! This has been my air conditioning company for many years, and I've never been disappointed! They put in my current system while my kids were still in school (I think elementary school), and I have grandkids now. System still running. It's a great family-owned business! They've never tried to talk me into some overpriced equipment, and have never tried to inflate any issues. Called this afternoon and they were here this afternoon. Fixed the problem. Gave my system a thorough tune-up. Very professional, and just nice people.

Have used them for a long time. Installed my current Trane heat pump unit over 5 years ago. I have them do semiannual checks. I have not had any down time with my A/C or heat system. I attribute this to the scheduled maintenance of A-1 Worcester Air.

Knowledgeable, honest, dependable company that I have used for over 20 years.