West Allis Heating & Air Conditioning

Tyler the service tech was great, found the issue right away, fixed the furnace- and also had time to tune up the AC. Got on the service plan for the fall furnace tune up. Very reasonably priced for the service! Thanks again! Service: Heating system repair

Mario was one of the best experiences I've had from a maintenance technician standpoint in recent memory. Hope that you get him when you call west Allis heating and air conditioning. We got a cool house now with a small child and three pets. He gave me great info on being a new home owner and even our cats liked him!. I hope he stays with the company so he can help us out in the future

Worked with West Allis Heating & AC to diagnose an existing AC unit which failed to run at the start of May 2022. They were friendly and flexible with scheduling my service appointment. Additionally, the technician (Joe) who came out to diagnose the issue was on-time, friendly and extremely knowledgeable. He was honest and transparent about the issues and aging condition of my AC unit. Unfortunately, my repairs would have been costly and possibly only a temporary fix, so I ended up going with installing a new unit.

Not exactly how I wanted this visit to go, but I felt very comfortable with Joe's level of knowledge and straight-forward approach, that I was going to get exactly what I needed and there was absolutely no fuss or overselling that you sometimes worry about in these types of major purchase situations. Joe recommended the right sized new AC unit, as my previous unit was a bit oversized for my home and he was able to schedule the installation within a week.

I thought a week was an extremely reasonable time frame given all the scheduling issues which have occurred over the past few years with access to products or availability of technicians. What was even better, was the call I got the next day letting me know that there was a cancellation and my install could get squeezed in even sooner. The great time management and communication really exceeded my expectations.

On installation day, the installing technicians: Tim and Trystan were very friendly, knowledgeable and helpful. The installation was done with precision and in a timely manner, taking a little under 4 hours. I also greatly appreciated that any dirt or debris from the installation was cleaned up. While Trystan finished up the install, Tim took extra time to show me the "basics" of how the new control panel worked and let me know that the product registration for warranty coverage would be taken care of for me.

These were two additional things I appreciated and saved me time. Overall, I had a great experience with West Allis Heating & AC. I would definitely recommend them and especially the team I worked with directly. With how difficult home services can be sometimes, I really appreciated the no-hassle scheduling, quoting transparency, great customer service and easy installation I received.

Josh and Ty from West Allis Heating did a phenomenal job on my install! I had a brand new furnace installed a couple of weeks ago, as well as additional heating ducts added in my basement, and it couldn't have gone any smoother. The crews working in my home were clean, courteous, and professional. They were also very knowledgeable and happy to answer any questions.

They removed the old unit and installed the new. If it weren't for the fact that there's a new furnace in my home and that I was there to see it go in, you wouldn't have even known they were there. They cleaned up and left everything in perfect working order! The office staff was always polite and professional in phone calls as well. The new system is working great!

Our furnace went out on a Saturday and we called West Allis Heating to come take a look. Clarence came out within a few hours and was able to provide us with several options so we could make the best decision for our home. He was fantastic! We decided to get a new furnace and it was installed today (Tuesday). The services performed were so well done and our technicians were professional and respectful.

They were extremely knowledgeable as well and took the time to answer all my questions and show me to to use our new furnace and humidifier. Mike and Damyon were our techs - ask for them! Huge thanks to them and the West Allis Heating and AC team for overall amazing service and care!

Great experience. Had same day emergency appointment. They were super busy but came in a couple hours. The tech was great. Knowledgeable and didn't take advantage of the situation. Will definitely use them again Services: Heating system repair, Heating system maintenance

Excellent service from the front desk folks to the servicemen. Always polite, prompt and knowledgeable. We have had them service our 28+ year old Furnace and AC, and then when it came time to replace them, we without question, hired West Allis Heating and Air Conditioning to do the work. They stand behind their products and service work. Honest and forthright, we highly.recommend a local, family orientated, veteran proud company.

WOW, what a great response time (under 40 minutes) to a flood event. Brian and Mario stepped right in and took control of everything. They fixed the leak and the water damage was cleaned up. The maintenance contract Brian sold us paid for itself and we had our heater repaired and running again in a couple of hours. in the middle of snow and freezing temps in Greendale!

We made our buying decision when seeing our neighbors that have West Allis Heating & AC on the same maintenance contract. They came after midnight to get a heater working for our neighbor on another freezing night. We are now going to have our daughter and her husband get the same contract with them! Of the HVAC companies we interviewed, these fine folks stand out above the crowd. Charles and Patricia in Greendale, WI.

Install of new furnace and CAC. was completed in a timely fashion. installation was a few months apart due to a complicated situation and still went off without a hitch. Mario very professional. Will request him for our annual check. Services: Install AC, Install heating system

Noah installed our April Aire and was professional, courteous and attentive. He made sure we knew how everything worked and kept us on the loop each step of the installation. Would happily use his services again.

I've had decent experiences with this company prior to last year, but I won't be going back after paying a 'diagnostic' fee just to be mislead. The technician they sent for a furnace issue told me that the parts needed to repair the problem would cost as much as replacing my old unit. When I then asked for a quote to review, he told me actually the parts needed were no longer available, then proceeded to scare tactics if I didn't proceed with one of his replacement options($3,511- $4,586). Thankfully I called another company who sent a more knowledgeable and honest technician. They secured the part with no issue and for a total of $133 my furnace has being running another full year without issue.

Terry was early and called to see of he could come by earlier than the scheduled appt. I agreed as it worked better for me. Terry was very friendly and knowledgeable. He walked me through everything he did during the furnace tune up and showed me everything on my furnace. He explained to me important things to do to best care for my furnace and explained West Allis Heating's maintenance program. The service took less than an hour and I was very happy. I will use them again.

Update 2021: I needed to purchase a new furnace and air conditioner for a new property. So the second set I purchased from them! Still great people! They do it right. The old AC was broken and they lent me parts (for free) till they could install the new one. Everyone on their team is so kind and responsive. During this install we had a small problem with losing internet.

West Allis heating responded well. 2020 comment: Last year, I had a new furnace and air conditioner installed by West Allis Heating and Air Conditioning. Hands down I have to say I have been very please with everything. My furnace works and my air works. During the installation they were great and after I have had excellent service. I recently had a guy from WE energies at my house updating my gas line and he told me that he is impressed by my furnace install.

He said it looks well done. I was so proud that he said this. As a lay person I thought they did a good job; however, for a person who sees a lot of installations to say something that really means a lot! Thank you West Allis Heating and Air Conditioning for doing a great job!

The guys, Josh, Tim, Jeremy and Evan were great to work with. Tyler was very good explaining everything to us when we purchased, not pushy, just giving us information to make the best decision on our units. That are fully American made. It took 1 day for them to install 2 furnaces and ACs for our duplex. They were very knowledgeable, efficient, cleaned up everything when they were done.

We met them at the Milwaukee NARI Home Improvement show in Spring. We wanted a local company and they have been in business for over 62 years. They also responded quickly when we had any questions after the install. They were really very wonderful.

I have an old AC unit. On a hot Sunday night it stopped working and we assumed the worst. Called Monday morning, had a technician out by 2:30 and AC working properly by 3:30. While a new AC unit is imminent in the future, I appreciate their honest assessment and a $250 bad part part replacement vs. being sold on a new unit. Not the first time getting outstanding service, our furnace went out the day we brought my our daughter home from the hospital on one of those -20 days. Bringing a baby home is stressful enough, let alone having to sort out a furnace issue.

I called, they came quickly and having a new born in the house rigged the furnace to stay running in stage 2 to keep us warm until they could come install a new unit a few days later. Thanks West Allis Heating & Cooling!

Service was great and very quick. Blower motor went out and I work nights. Called about 8pm and they had the service manager out first thing the next morning. I ended up purchasing an new furnace and AC as mine was at end of life. Since install was a week out Joe had a used blower motor brought out and swapped within an hour and also cleaned up my old AC unit.

He was very knowledgeable about my system even tho it wasnt a line they carry. They didn't charge extra charge and he was done by 11am. I'm extremely thankful because sleeping during the day can get ugly without a working AC especially on those muggy days with no breeze. Would recommend them to anyone who has heating or cooling issues. They went out of thier way make sure I was comfortable until the new unit arrives. It's hard to find service like that these days. Well done and thanks again!

I had a brand new AC installed in October 2020; since it was fall; they were able to install it, but not do a test. When warm weather rolled around, I turned on my new AC for the first time and heard some loud noises coming from the unit. Within an hour of calling West Allis HVAC - They came out to evaluate. The noise didn't occur for the first tech and he left.

Later on, the noise cam back. I called and within 24 hours of that call, another tech came out (Joe) who was incredibly friendly and ultimately heard the loud noise. After thorough diagnostics, he determined my Nest-E thermostat's wiring had to be adjusted. Eve n though it worked fine with my prior AC unit, the new AC unit didn't work as is with it.

Their fast response, friendly and thorough diagnostics to my recent purchase is why I will always recommend West Allis Heating and Cooling. Aside from their customer service, the initial purchase was efficient (I dealt with Tyler). Thanks West Allis- Your good deeds didn't go unnoticed. We'll be in touch again.