Peterson Plumbing, Heating, Cooling & Drains

Joshua was punctual, and experienced, helped give us our options, and was very polite. Even though plumbing problems are the worst, it was a pleasure working with him. Services Drain cleaning. More

I received text messages when to expect the technician. John was on time and friendly. He figured out where my sink was leaking quickly. I got an estimate fast and the job didn't take long. And John cleaned up after the job was complete. I would definitely use this company again. Thank you The Larson Family

Professional and prompt service. They had the circuit board I needed on-hand and fixed the problem same day. Highly recommend.

They are a straight forward, intelligent and hard working company. I have appreciated them now for over 10 years.

Bruce, the technician was very thorough and explained everything to me. My AC is working well and I am very happy thank you.

Great service and experience. Was not in town at time of service. Everything handle through office and field rep by phone/text and email. Couldn't have been smoother. Gabe, the tech, called and texted situation and was able to fix and complete in a timely manner.

Showed up on time and diagnosed problem quickly. Provided a less costly option prior to going to a more expensive and complicated solution. All has been working well since. Thanks, William!

On time, friendly, didn't over charge or try to sell me anything I didn't need. Kept checking in with me to make sure I was clear about everything. Highly recommended!

Quick efficient and friendly service! Lance was great and able to get our hot water up and running in a short time and they worked us in same day!

Noah was very professional explained everything, checked out where everything was connected in our house. Figured out what was required. Took care of the problem. Very thankful for a job well done Thank you.

William and the other gentleman did an awesome job today (June 14th) at our residence in DeBeque. Thank you SO SO much for putting in a long day to make sure we had COOL air upstairs in this old Historic house. We appreciate all you did & hopefully see you before winter to services our furnace's. LeRoy & Starla Spaulding

Wow Tim was an amazing Tec. He did a fantastic job he was quick and was great with communication. He let me know when he would be arriving and was super in cleaning up the area.

Tim was very knowledgeable and kept us informed throughout the whole process. He took extra time to answer all our questions.

Our home's sewer line unexpectedly backed-up at 11:30 am on a Sunday. Despite ten plumbing services stating they offered Sunday service, nine didn't.and the one that did was booked for the day, requiring an "emergency" surcharge if an opening became available. At 6:00 pm, we had to leave our home for a motel room. That evening, a neighbor, who owns several apartments, told us Peterson Plumbing, Heating, Cooling & Drain provided the best service in town.

At 8:30 am, Monday morning, I called Peterson' and the owner answered the phone. She said a tech could be at our house between 2-4 pm. I accepted the appointment and thanked her. Much to our surprise and relief, one of her techs arrived FIFTEEN MINUTES later! He did an excellent job locating and removing the obstruction (roots). He scoped the line, showing us the intrusion, inspected the line out to the street sewer line, and offered many helpful suggestions to prevent further problems. Compared to other service providers, Peterson' charged a very reasonable amount.

I called to thank the owner for her EXCELLENT service, I learned she had bumped us up on the day's schedule when she understood we'd be in a motel room for another night if the problem wasn't resolved that day. We could not have been more satisfied! In my experience, one rarely finds that kind of service in this day and age.

We called Peterson Plumbing for help with our basement sewage pumps. Josh was fast, efficient, knowledgeable and fairly-priced. He answered my questions and happily taught me how these systems function. So while I don't look forward to more plumbing issues, I do look forward to working with Peterson Plumbing.

Robert was courteous, kind and very hard working. He was a rock star. He took care of my issue. He was thorough and explained everything. I highly recommend.

Timmy was very professional and exceeded my expectations. I highly recommend him and know who to call in the future.

The technician (Gabe) that came to fix our water hose Spicket was Very professional and courteous in all interactions. When faced with a challenge, he was persistent in finding a solution. We are so pleased with the job that he did for us and thankful for all of his hard work.

Bob was friendly and professional. He listened to my concerns and was thorough. He explained everything in detail and went above and beyond to please me. Very happy with this service!

Great folks to have come to your home to service the plumbing system. Lots of great communication so you are not left in the dark. Timely, efficient.

Timmy was very thorough and he did a great job explaining what he found providing me with pics from under the house so I could see

Gabe Kahn was amazing! Very informative and patient while waiting on authorization from land lord! Cleaned up after job was done and was very respectful! Thank you for the second to none service! Will definitely refer to anyone in need of hvac or plumbing services

John was terrific, spent a lot time and kept me informed. Robin is battling with the warranty company on my behalf. This is at least the 3rd company so far and definitely the best.

I have a new plumbing company! I absolutely felt more at ease, and warmer too! Bill and Timmy from Peterson Plumbing were the best! They found the issue with our furnace and corrected it in a minimal amount of time. They also saved us money compared to an estimate from another company. Thank you so very much Peterson Plumbing!

Great response time! Had a small leak in our HW heater, John was able to get here later in the morning. He was able to identify and fix a couple of other issues while he was here. Great customer service!

Wow, great job! Furnace died on Monday had new furnace installed by Thursday morning. William was great. Fixed so many issues. Explained everything, worked fast and efficiently. Thank you so much!

You helped me when No one else would/could come. Jeff Triest is an outstanding asset to your company. Thank you for coming as promised, and Jeff went above and beyond to assist me. He got my propane delivered within an hour of his departure. Never would have happened without his help! So refreshing to see there is still excellent customer service out there. Will always recommend you! Merry Christmas!

Lance was late but called well ahead to let us know. He got right to it. Unfortunately ihe could not finish the job, it was due to him not being able to get that part! Lance indicated he would have order that part to finish the job. He adjusted the bill to reflect he could not finish all the work at this time. He then gave us the option to order the part ourselves which saved us money!

He was professional and friendly and did his very best! He instructed us that when that part arrives to call Petersen Plumbing ask for him and he come and install that part! He gets 5 Stars from us! Well done Lance!

Service Tech arrived on time and was knowledgeable. He quickly diagnosed my problem and had the necessary replacement part in his service vehicle. He outlined the options for the service call and left me with a fully operational AC system. I was pleased. Positive Responsiveness, Punctuality, Quality, Professionalism. More

Update: The Peterson folks read my review first thing Monday morning, called to schedule a visit and showed up on time with a manager to have a look. They agreed the work could have been 'cleaner' and did a fine gas pipe rerouting job in just over an hour. Sister in law is happy, outdoor kitchen looks and works great. New pic is added. Rube Goldberg was foiled again by a real craftsman. 5 stars well deserved, good job Peterson!

Original review: My sister in law has a beautiful outdoor patio and Peterson plumbed her outdoor kitchen for gas, which works. Unfortunately the job is an eyesore that rube goldberg would be proud of, see pics. Gas pipe interferes with grill drawer closing and is run 4 from the wall with with a trip hazard for a stanchion. I'll call them on Monday to come back and make it right. Stay tuned for an updated review, I'm confident they will make it right.