Contact Sign In Add Your Business
Hansen Family Plumbing & Air Hansen Family Plumbing & Air
Call Now
Website
Call
Business Details
13 Years
experience
Emergency
services
Your Trusted Plumbing & HVAC Experts in Mesa, AZ
Since 2013, Hansen Family has been serving the Greater Phoenix area with top-notch plumbing and HVAC services, earning a reputation for excellence. As a family-owned business, we focus on delivering tailored HVAC and plumbing solutions that meet our community’s needs. Our core values of integrity, reliability, and customer satisfaction are at the heart of our operations. We provide a comprehensive range of services, including drains and sewers, waterlines, water heaters, commercial plumbing, general plumbing, HVAC installation and replacement, HVAC repair, and maintenance.

Erik Hansen, an Arizona native and dedicated veteran, founded Hansen Family with a vision to serve his community with excellence and dedication. His commitment to service and high standards is evident in every aspect of our business. Hansen Family was established to be more than just a company; it’s a trusted source for reliable and high-quality plumbing and HVAC services throughout Greater Phoenix. Erik’s passion for his community and unwavering dedication to quality ensure that we consistently exceed customer expectations in all we do.
Services
Water Line Repair Water Heater Services Sewer Line Replacement HVAC Installation General Plumbing
Served areas
  • Mesa, Gilbert, Chandler, Tempe, Phoenix, Scottsdale, Glendale, Peoria, Sun City, Tolleson, Guadalupe, Queen Creek & San Tan Valley
Details
  • Year established: 2013
  • Licensed
  • Insured
Highlights and features
  • Family-owned and veteran-operated with local expertise since 2013
  • 24/7 emergency services for urgent plumbing and HVAC needs
  • Transparent pricing with upfront estimates and financing options
  • Experienced technicians trained in modern plumbing and HVAC systems
  • Proactive solutions to prevent future issues and extend system lifespans
Associations and certifications
  • Rheem ProPlumber
  • Trane
Payment methods
  • Cash, Debit cards, Credit cards, Mobile payments
What people say
24/7 emergency availability Professional technicians Transparent pricing Quick response times Reliable repairs
Website
Services
Water Heater Services
Hansen Family Plumbing specializes in water heater installation, repair, and maintenance for residential and commercial properties. Offering traditional tank, hybrid, and gas tankless units, their technicians ensure efficient hot water solutions tailored to client needs. With Rheem and RUUD partnerships, they provide reliable products and warranties for long-term performance.
Sewer Line Repair
The company excels in sewer line diagnostics, repair, and replacement using advanced techniques like trenchless technology. Their experts handle clogs, root intrusion, and pipe damage, offering free estimates and 24/7 emergency services to minimize property disruption and restore functionality swiftly.
HVAC Installation
As a Trane dealer, Hansen Family Plumbing provides high-efficiency HVAC installations and maintenance. Their certified technicians ensure optimal system performance for Greater Phoenix's extreme temperatures, with financing options and seasonal promotions to enhance home comfort and energy savings.
Water Line Repair
Specializing in water line leak detection and replacement, the team uses modern methods to address corrosion, tree root damage, and pipe failures. Services include emergency repairs, pressure testing, and durable material upgrades to maintain consistent water flow and prevent costly damage.
General Plumbing
From fixture installations to leak repairs, Hansen Family Plumbing offers comprehensive plumbing solutions for everyday needs. Their licensed plumbers handle garbage disposals, pipe repairs, and drain cleaning with transparent pricing and same-day service availability for urgent issues.
People
Erik Hansen
Founder
Erik founded Hansen Family Plumbing in 2013 after years of industry experience. A veteran and Arizona native, he emphasizes family values and customer-centric service. He oversees operations while occasionally joining fieldwork to maintain hands-on expertise.
Dick Hansen
Field Manager
With 43 years in plumbing, Dick serves as Erik's mentor and Field Manager. His deep technical knowledge ensures high standards for complex projects, combining decades of experience with a commitment to quality craftsmanship.
Robert
Lead Plumbing Technician
A 20+ year veteran technician, Robert trains new hires and exemplifies company values. Known for his expertise and humor, he ensures consistent service quality while mentoring the next generation of plumbers.
Mark
Plumbing Field Manager
With 3 years of rapid advancement, Mark became Field Manager due to his diagnostic skills and customer focus. He specializes in sewer and water line solutions, prioritizing budget-friendly, lasting repairs.
Marsean
HVAC Technician
An 8-year HVAC specialist, Marsean joined the team to provide reliable climate control solutions. A Phoenix native, he focuses on efficient system repairs and installations to ensure year-round comfort for residential and commercial clients.
Questions
What plumbing services does Hansen Family offer?
We provide water heater repair/installation, sewer line services, HVAC solutions, drain cleaning, and general plumbing for residential and small commercial clients.
Do you offer emergency plumbing services?
Yes, our team is available 24/7 for urgent plumbing and HVAC emergencies in Greater Phoenix.
Are financing options available?
Yes, we offer financing for large and small projects with no hard credit pulls and instant approvals.
What areas do you service?
We serve Mesa, Tempe, Phoenix, Gilbert, Scottsdale, Chandler, Queen Creek, and surrounding Arizona communities.
How can I schedule a service?
Call (602) 805 4836 or book online 24/7 for same-day or emergency appointments.
Do you provide warranties?
Yes, warranties vary by service and product. Your technician will explain coverage details before work begins.
Videos
Reviews (30)
Erik Wiersum
Jun 09, 2024 Report
Had a major issue. We had dinner reservations and a last minute clog! Called Hansen Family and Chad was at the house in under an hour! I told him what was going on (and our dinner plans) and he had the issue fixed and explained everything super fast! We showered and made dinner on time! I would absolutely recommend Hansen Family to anyone in need of expert plumbing help. And trust me, ask for Chad!
Anthony P.
May 07, 2024 Report
I had a Frankenstein looking plumbing setup for my backyard hose. It was a dumpster fire and wasn't a good situation. In addition- when I had my pool auto-fill installed a few years ago- it was plumbed into a hot water line by some random company. Today I had the pleasure of meeting Mark from Hansen Family Plumbing. What a great guy. He saw the problem and offered a great solution at a very fair price.

In addition- Mark went out of his way to help secure some pipes to my wall- when that wasn't part of his problem today. He just saw it wasn't done (and I was clueless) and took care of it. I'm so excited to have an amazing plumbing referral in the event something goes bad. Run- do not walk, to get Hansen Family to your spot. The quality and craftsmanship is second to none. In the fall I'm looking forward to Mark installing a new tankless water system.

My water heater. Ow is running on thoughts and prayers- so soon it's time. I really appreciate having top notch professionals like Mark do such amazing work. It's not common today- and when you find it- you have to appreciate it. Thanks again Mark- you're the best!
Jeff H.
May 06, 2024 Report
Our HVAC technician DJ from Hansen Family Plumbing and Air was wonderful. Very communicative about the issue and explained our options. This was are third opinion on our AC issue and Hansen Family came in the lowest by $800 and was worth it. Hope we have no more issues the season and if we do we'll have DJ from Hansen Family back out.
Cristelle Cris O'Connor
May 05, 2024 Report
Excellent service! I appreciate their honesty, they don't try and sell you services you don't need. I will definitely use them again.
Ryan Wozniak
May 05, 2024 Report
I scheduled an appointment with Hansen thinking I had a routine clog in my sewer line. The coordination was direct and responsive. My drain problems gave my tech Chad a hard time. He put in the effort to ensure I was taken care of and the bill still came in at a fair price. Kudos to Hansen for quality service. 6 stars.
Cruzita Armijo
Apr 24, 2024 Report
Honest, fair pricing, skilled technicians and friendly all around team. I'm glad I found Hansen Family, will continue with their services as needed.
Fredie Hatfield
Apr 13, 2024 Report
We at The Opportunity Tree have used this company from small to large projects and have always been satisfied with their experience and professionalism, also we have called last minute and they have more than once fit us in to their busy schedule! Great company! Friendly staff, Jennifer is great to work with in the office
Val Miller
Apr 13, 2024 Report
Great service, finish the job and cleaned up. They even put everything back under the sink for me! Would highly recommend
Josh H.
Mar 24, 2024 Report
Mark and Matty did an excellent job on our 3 toilet install project. They were punctual, professional, and made sure everything was spotless afterwards. Great service!
Debi Vincent
Mar 06, 2024 Report
Hansen Family Plumbing provides great customer service. My entire experience from booking appointment to paying the invoice was a very pleasant experience. Arrived on time, diagnosed issue and repaired problem quickly. Couldn't be happier with my experience.
Jesse Gardner
Mar 03, 2024 Report
I had Hansen come out and install a new built-in bidet toilet. Their customer service and timely response out the gate were much appreciated when I was getting quotes for the service, and they were also the lowest price in the area relative to the other quotes I received. They had a tech come out, review my supply line and the new toilet, then they wrote a quote to install the bidet toilet. The install process was a bit bumpy, the technician that arrived was not aware that it was a bidet toilet due to a miscommunication in their scheduling system it appears, and he was not very familiar with that style of toilet.

The install was left somewhat incomplete, however once I brought up my concerns to the office, the project manager at Hansen contacted me, made things right for the inconvenience, and also got a tech to come out quickly to finish the job. Good recovery.
Rick Holbrook
Feb 12, 2024 Report
Very happy they were able to fit us in on a Sunday. Preston was awesome! Very patient and informative. Special thanks to Jennifer for keeping us in mind when a cancellation helped us move our appointment up and for being so nice and helpful.
Steven Irwin
Feb 08, 2024 Report
Hansen Family Plumbing & Air, through their honesty and integrity, just saved me $6000 in a necessary repairs. Another plumbing company came out and had told me that my water heater was completely shot and needed to be changed ASAP. He also convinced me to switch to a tankless system. The quote I was given was $6100, and this other technician told me that my tank could go any day now. The next day I called Hansen Family Plumbing & Air for a second opinion.

The Hansen technician, Mark, came in And diagnosed the problem. He charged me $350 for a simple fix on the system that now should last another 3 to 4 years. He could've easily made something up and charged me more. Instead, he was completely honest, and now has earned my business for life. I highly recommend this company for any plumbing needs
Judy Leth
Jan 25, 2024 Report
This is the second time we've had Hansen Family Plumbing out to service our aging plumbing and we are again very satisfied with the quality of work and service performed. We have a 50 year old home and have hired other companies since our move from Colorado 5 years ago. We have found the best with Hansen Family and will look no further for our needs.
Julia Gao
Jan 23, 2024 Report
Super responsive and efficient. Our garbage disposal went out and Dillon was able to install a new one asap. Definitely will call these folks again in the future!
Madeleine Klein
Jan 21, 2024 Report
Hansen family Plumbing did an amazing job. They were on time, kept us updated and did a wonderful job. Husband and I were extremely impressed They also were very thorns with Arizona summer looming, am not worried about the air conditioner. Recommend them wholeheartedly.
Thomas Doolittle Sox
Jan 12, 2024 Report
Preston was friendly, fast and efficient. He came at the beginning of the window of time I was provided which was a great help to avoid a busy time of day for our business. He was able to ascertain quickly what needed to be done and did so effectively.
Craig Friedman
Jan 11, 2024 Report
If I could give 7 stars I would. Our water heater started leaking at 10pm last night, and 12 hours later, Robert was onsite replacing it. He also diagnosed and fixed an improperly installed (by another company) recirculation manifold that was causing significant issues with our RO and calcium buildup in our water line. We couldn't be happier with the service and will only call Hansen Family Plumbing for all of our future needs.
Beth Novotny
Jan 06, 2024 Report
Jerry was the most pleasant, easy personality. Being home without my husband, I'm a little apprehensive of workers coming to do something. He was so easy to work with and made me feel SO comfortable. He was knowledgeable, a great communicator and explained all he did as well as polite and courteous. I loved getting the bio on Jerry before he came as well! What a great touch to make this a personable, family business instead of the big Corp feel you usually get! This was my first time needing a plumber in this area and now know who I will call and recommend!
Robin Martinez
Jan 02, 2024 Report
This is an exceptional company! Professional, friendly, knowledgeable and trustworthy I originally had another company give me an estimate on a plumbing leak that was twice as much as what Hansen's charged. I am so grateful to have found a plumbing company I can trust!
John D'Amato
Dec 26, 2023 Report
The technician, Mark, was very personable. He worked efficiently and was very neat. There was no clean up after he finished the work. I have used Hansen Family Plumbing and Air several times in the past and have been completely satisfied with their work. I will certainly recommend them to anyone who needs the service and will use them again if the occasion arises.
Cheri Foland
Dec 22, 2023 Report
I discovered my water heater was leaking late one evening and was very quickly given an early morning appointment. Nick arrived on time and worked diligently to make sure that everything was up and running perfectly in time for me to make it to my next appointment on time. Nick was knowledgeable and very courteous. A very good experience.
Erin Dow
Nov 27, 2023 Report
I have known the Hansen family for a long time. This family business is truly a reflection of the amazing people they are. It was very easy to call and make an appointment. They were able to come out and install a water pressure regulator for my house within a few days. They were on time and did a great job of explaining the installation and getting the work done quickly. Pricing was reasonable and all the staff were super friendly and helpful. I had a great experience and will definitely call them for any future plumbing needs.
Ron Baier
Nov 22, 2023 Report
Have worked with Robert for almost 5 years now. He installed our new tankless water heater for us. Nothing but excellent working w/Robert. On time, explains things clearly, and never any doubt what's going on! Thanks for the great work, Robert and Hansen Family Plumbing!
Riva Litz
Nov 13, 2023 Report
Preston Mitchell-Brooks just replaced my toilet and drained my hot water heater. He was efficient, professional, obviously takes pride in his work and in addition, pleasant and easy to deal with! Hansen Family Plumbing has been out several times in the last few years and has been great. They now offer AC and heating service and I am switching over after eight years with a different company.
Desiree Gosselink
Oct 26, 2023 Report
Had a leak in our bathroom that seemed to be coming from behind the wall. Scheduled online with Hansen and they were out here first thing the following morning. Preston was professional and courteous. Quickly diagnosed the issue and realized we had a bigger problem with a leak that caused mold damage and needed restoration. He immediately got a restoration company on-site and ensured that I understood the whole process and who would handle what.

We needed to allow the restoration company time to do their assessment and file an insurance claim but as soon as that was done he was back the following morning to cut out the rusted copper pipe and install a new one. I felt comfortable allowing him in my house when I needed to leave for a few obligations. He also quoted me a price and assured me it would not go above that regardless of how long it took. I will call Hansen Family Plumbing again if I am in need.
James B.
Sep 08, 2023 Report
I'm very pleased with the work of Hansen Family Plumbing and Air. Hansen quickly responded to my inquiry regarding a pinhole leak in a pipe located in front of my house and scheduled a next day appointment. Robert was sent for our service call and quickly identified the root of the issue. Robert was professional, knowledgeable, and quoted us at a very reasonable price. Robert completed the work in only a few hours and gave me a thorough walkthrough of what work was done. I didn't have a dedicated plumbing company prior to Robert's visit but happy to say that Hansen will be my go-to for my plumbing needs in the future.
Megan Hopkins
Aug 28, 2023 Report
What a great experience! The Hansen team answered all my questions and were super responsive and helpful. They followed up on everything they said they were going to do. They were friendly. They were helpful. They were quick and professional. Robert and Dylan came out same-day, replaced my water heater and were just awesome about everything. I will definitely use them again. I'm already making plans.
Andrew Pham
Aug 11, 2023 Report
Our technician, Jerry H, was very professional and thorough. We had a leak under our kitchen sink and one outside near our faucet which he was able to pinpoint the source of the leaks. The service was very reasonable, affordable, and top notch. I would use Hansen Family Plumbing & Air again! Positive Responsiveness, Punctuality, Quality, Professionalism, Value. More
Amanda Quintana
Jul 29, 2023 Report
Tate was our technician and he did a fantastic job on our broken water heater. The area that it was in was hard to maneuver, but he did it with a smile and get it done attitude. We were impressed with how quick he came out and was able to replace it. It is a slower season for them, but literally he was here within 30 minutes of my initial call. I would highly recommend Tate. He was worth every penny.