Reliable Heating and Cooling

They were awesome. They came directly on time, and kept me in the loop the whole time. They fixed my issue quickly and both techs explained everything well. They even took the time to show my kids what they were doing. I really recommend Reliable.

I will tell everyone about Reliable. The techs that came out were extremely professional. Got to work asap and provided me all information. Michael was great and I would very highly recommend Reliable to everyone. I will never use anyone else

Awesome upon arrival to departure! Dad and daughter duo. He was very informative and friendly!

The service team did an excellent job! Very professional, communicated regularly, worked the problem until a proper solution was identified. Will hire again!

1. The service is great, 2. Prompt answer, 3. Highly qualified technician. 4. Quick communication with warranty company. I had two furnaces broke down one by one and they were wonderful taking care of them. Nick is understanding and quick to arrange getting things done. Matt fixed the furnaces well.

I had a great experience with Reliable Heating and Cooling. They were very professional and made sure I had a clear understanding of the issue.

We use Reliable for our routine maintenance and have been very pleased. W also just had our first repair and they were out to our house same-day, had to order the part, and were back installing it 2 days later. Quite happy with the service we continue to receive!

Repaired my furnace quickly and very professionally. Responses are fast and easy to work with. Highly recommended!

Truly, I'd wholeheartedly recommend this company for your Heating and Cooling needs. They're a team of professionals committed to delivering top-notch service and honesty. The technician who came by was extremely professional and truly knowledgeable about their job. They gave me a lot of confidence in their expertise, and I appreciated that they didn't try to overcharge or suggest unnecessary services.

Great customer service! They were timely and fixed my HVAC issues in one visit. Good pricing, I will be recommending them to my friends.

These guys are legit. On time, on budget, and easy to work with.

Mike I must say it was a pleasure having you and thank you for being so polite and professional. Came out the same day and had my unit running at a reasonable price and quality work all around. My new favorite hvac company, and trust me I have worked with many in the past 4 years here in Indian trail Nc! Thank you guys and will always be a loyal customer.

The job was done fast and correct great experience I'm happy with the work.

Mike! I cant thank you enough! Changed my whole unit a few months back then yesterday thermostat went blank and my house was 58 degrees within the first few hours. Thank you for coming out after Thanksgiving and getting my unit back up within 2 hours after arriving!

We're staying at an AirBnb in Charlotte and with our luck the Ac went out. I'm so impressed with the crew that came out to service. They were so quick to respond and fixed the problem. I made sure to get their info for our property as well, they seemed so knowledgeable and efficient and reasonably priced!

Very Very Happy with response and results. As the President of the Copper Ridge Condominiums assoc with 348 units I work with a number of companies and highly recommend Reliable!

Reliable heating and cooling was very prompt in their response, and the customer service was amazing. If you have any HVAC issues, give these guys a call.

This is a phenomenal company. Reliable Heating and Cooling came out to my house this fall and serviced my HVAC system. They were extremely helpful and answered all my questions. They also outlined a plan going forward around how to take care of my system. I am very thankful for their service and expertise and were very well priced. I will definitely go back to them in the future.

Needed my furnace fixed and they were quick, professional, and affordable. I would highly recommend them. Services:HVAC system repair, Heating system repair, Repair HVAC, Heating system maintenance

Reliable Mechanical Services is one of the, if not the best, contractor we've worked with. They are responsive, honest, hard working, knowledgeable and make every effort to help the homeowner when possible. Easily recommend to anyone I know.

I had a great experience with RMS, especially with Shannon and customer service. They were quick to respond, schedule, and complete the necessary repairs. Service:A/C system repair

I had a pleasant experience with Reliable Mechanical and their technician Jason on multiple occasions from a simple charge up to needing my condenser unit replaced. They did a great job and wired in my C wire for my new thermostats also! I couldn't be more pleased with their service!

We just moved into our home 2 months ago. Two weeks ago we turned the A.C. on and got nothing. We have a home warranty on the home and put a claim in the day it went out. It was given to a different company and we didn't hear a thing from them in over a week. My wife called and put another claim in and within 2 hours RMS was texting me with and appointment that same day.

They diagnosed the issue and by the end of the day, the parts were ordered. As soon as the parts came in and the warranty company approved everything, they were right there again emailing to set the appointment. The appointment was set for tomorrow and my wife asked if there were any cancellations to please let us know cause we have been without A.C. for 2 weeks.

She explained to them that it was our upstairs unit and we have a baby. They fit us into there schedule to come install the new unit today. Every single person we have dealt with in this company has been top notch! Jay was on point with getting here to diagnose the issue and Jeff was incredible during the install (I will not hold it against him that he is a Patriots fan, lol).

Mark and Bill were also here during the install and did a great job! I cannot thank this company enough for squeezing us in and making sure we were taken care of! Class act company right here!

Reliable Mechanical installed a completely new HVAC system in our home to replace our existing 20yr old system. The new HVAC system was zoned. From start to finish Jeff was awesome. He answered all my questions thoroughly and is very knowledgeable regarding the proper way to zone a home for even cooling and heating. Jeff is truly the tip of the spear and we will recommend him to all our friends!

Jason A was the service tech from Reliable Mechanical Services that was assigned to check out our furnace. The problem being that the gas flame would only come on for a few seconds and then trip off. He arrived within the scheduled service call appt. time. Jason quickly diagnosed the problem as a bad flame sensor and a failing flame igniter. he did not have the replacement parts on his truck and told me that he would have to get them from the parts warehouse in the morning assuming they had them in stock.

I received a text the following morning from Jason stating that he had the parts and was on the way over to install them. He arrived within an hour and installed the new parts. PROBLEM SOLVED. I highly recommend Reliable Mechanical Services and Jason. He was very knowledable and personable.!

I have had two service calls with Reliable Mechanical. Jeff is by far the most professional and knowledgeable person I have ever had in my home for any type of service! Everything is always explained so clearly and no time is wasted getting the job done! I had to call on a Sunday morning, 4th of July weekend for service on our air conditioning and couldn't believe how quickly he came and fixed everything. This company is of the highest caliber!

Great experience with these guys on numerous occasions. Have used more than once, for varying items. Very knowledgeable and professional. Reasonable priced, and more importantly, they do not try to "up-sell", as if it is serviceable, they service it, and do not try to sell you something new to make more $$$. Have a lot of trust with these guys and highly recommend.

I can't begin to describe how happy I was with the service RMS gave me. Shannon worked with me over the phone to get me scheduled and handled my home warranty claim. Jason, the initial tech, came out and thoroughly checked my system to find my evap coil needed to be replaced. And a 3 person crew came out and installed my parts in less than 2.5 hours.

Every interaction I had was friendly and professional from start to finish. My house is cooling great and I couldn't be happier. I will use RMS for any AC job going forward. Thanks guys!

Moving & buying a house while out of State was a bear of a process that I never want to go thru again! Reliable Mechanical Services made my HVAC needs the least of my worries. They were professional, informative, & most importantly quick/easy to schedule service. When they left my home I had a complete understanding of my HVAC System. They also performed maintenance on my System for a great price. I enjoyed their service call so much, I had to sign up for their yearly maintenance package to keep peace of mind. Thank you Jeff & Jason!

Jeff was highly recommended for an issue with my ac/heat pump. He was very knowledgeable and accommodating. He was honest and fair and would recommend him without any reservations. A pleasure to do business with.