Steve's Plumbing & A/C Service consistently distinguishes itself by exceeding expectations for our friends and neighbors. As a locally-owned and operated company, we possess an intimate understanding of the nuances of Hawaiian homes and plumbing and AC systems, as well as the distinct culture and traditions of our community. When you choose us to address your plumbing issues, you're enlisting the services of a plumber rooted in the local area, ensuring you receive exceptional service and trustworthy workmanship. This commitment has always been our mission, and we intend to uphold it.
Business details
- Year established: 1987
- Licensed
- Insured
Highlights and features
- Clogged drains
- Leaking pipes
- Damaged gas lines
- No hot water
- Discolored heater pilot lights
- Reduced heating or cooling output
- Refrigerant leaks
- Broken-down AC or heater
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments
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Services
Opting for Steve's Plumbing & A/C Service means entrusting us with your comfort and satisfaction as our foremost priorities. Our exceptionally skilled technicians are committed to surpassing expectations by ensuring the job is completed correctly on the initial attempt. Count on us to deliver dependable and efficient plumbing solutions that not only meet but exceed your expectations.
Don't let a malfunctioning AC disrupt your day or night. With Steve's Plumbing & AC Service, restoring the ideal indoor climate is just a phone call away. Our team is characterized by its rapid response times, extensive technical expertise, and an unwavering dedication to transparency at every stage.
Avoid the inconvenience of clogged drains affecting your daily routine or resulting in expensive repairs. Reach out to Steve's Plumbing & A/C today, and allow us to handle all your drain cleaning needs with professionalism, expertise, and a commitment to excellence. With our extensive years of experience and proficiency in drain cleaning, we stand as your trusted partner in Hawaii.
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AC or Plumbing Problem? No Problem! Join Our Ohana Club
Join our Ohana club and get treated like ohana with a free annual plumbing and air conditioning inspection. Make sure you are getting the service needed by your equipment to maintain manufacturer warranties, and receive discounts on repairs if they are ever needed. Join our Ohana today! Call us at (808) 445-9482.
Reviews (22)
Mona Amas
Nov 14, 2023
Frances Mendonza
Nov 03, 2023
Glen Iwamoto
Oct 29, 2023
This is the third time I have used Steve's. Harley was on time, very courteous, and professional. He knew immediately what the problem was. He explained what he would be doing, and gave me an estimate. He worked efficiently, and was done quickly. He took the time to ensure that the problem was addressed before finishing up. I really don't know if they are pricey, as they are the only plumbers I have hired. I'm going to assume that their prices are fair. I will definitely call them again for my plumbing needs.
Malu Puakea
Oct 23, 2023
Walter You
Oct 19, 2023
Shawn arrived on time and introduced himself. Super friendly! Informed me he was performing an annual inspection on the water heater installed last year. I asked about draining it, and he gladly did, which wasn't planned. We talked story the whole time. Shawn is very respectful, highly professional and would recommend him to anyone requiring his services.
Michael Shishido
Oct 18, 2023
Hyperjack Hypervisor
Oct 16, 2023
Wow. Amazing work! It was a very good decision to call Steve's Plumbing again. These guys are awesome. They totally work with you on what particulars you might need in the job. Awesome work. Kerry R. was the plumber on site who did great work. He took the time to explain everything and made sure I was in loop with any changes or adjustments. Kerry also took the time to help me move some things to make room for him to work. I can't tell you the relief I get as a disabled veteran when I call Steve's and get plumbers like Kerry. He's a VALUE ADD to the team! Mahalo!
Anita Loando-Acohido
Oct 16, 2023
Matthew Gillander came to fix a burst leak in a 65 years old pipelines. He had the estimator come at my request to see what changes were needed as part of the house already had the newer copper pipes installed as remodeling was done. Matthew and his team did a super job and all workers explained what they would do as well as what was done when finished. Cleanup was done before they left. I am satisfied with all the work that was done as I knew it was time for the changes. Thank you Steve's Plumbing for your excellent crew.
Tanja Browne
Oct 15, 2023
Michael was able to come out the same day. He was super helpful and explained all the things to me (without mansplaining!). He even offered to do a free home inspection because he was familiar with the age of the systems in my neighborhood. Luckily the pipes got a clean bill of health and I got peace of mind. My new favorite plumbers!
Peggy Biggins
Oct 12, 2023
I would recommend Steve's Plumbing 100%. The plumber who came to my house was Sunny. He was very professional, kind and genuinely wanted to to help. He explained everything he was doing and provided some useful tips and advice. He was very respectful of my home and left the place spotless, cleaner then when he arrived! Very happy with the work.
Lori Bane
Oct 11, 2023
We had a water/toilet issue happen over the weekend and we're really nervous about being able to get a company to come help us out. Steve's plumbing was not only open 24 hours, but were extremely kind and helpful, ensuring us they would be able to come out on the same day to look at the issue. Our technician, Harley, was very honest, professional and got the job done. We appreciate your service!
Dean Masai
Oct 10, 2023
I was impressed with the knowledge and skills of Steve's Plumbing technicians. And their powerful professional equipment did the work quickly and efficiently. I appreciated their courtesy and patience as they explained what could be clogging my drain and the various ways to fix it. They worked quickly and got it done for a reasonable price. Thank you, again, Steve's Plumbing, for your efficiency and wonderful customer service. I'll call you again for any kind of plumbing needs.
Nora Gayer
Oct 08, 2023
So very thankful to Brian who came out to check my recently installed water heater when the water leak alarm came on. There were no visible leaks during his inspection; he shared that it was a faulty alarm. He said he'd put in orders for new different alarm and deliver it when it comes in. Not long after he left; I get a call from Brian saying he found a better alarm and offered to come by and install it. That is what I call EXCELLENT customer service. I wasn't expecting a new alarm today, but what Brian did was professional. Thank you Brian!
Jennifer Virden
Oct 01, 2023
Kris was great! Above and beyond. I made an appointment to get my water heater checked for any potential leaks, as well as for money and energy efficiency. (this year's jump in electricity prices has been very hard on our family finances) Kris answered all of our questions - and I always have a lot! So informative. Doing your own research is one thing, but sometimes you "don't know what you don't know." Can't wait to get a new energy/costs saving water heater and ALSO an all house water filtration system.
I didn't even know those existed! (Who has the time and money to keep up with their water filters? Water bottles? So much waste.) Very excited. Can't wait to see the results. Mahalo!
I didn't even know those existed! (Who has the time and money to keep up with their water filters? Water bottles? So much waste.) Very excited. Can't wait to see the results. Mahalo!
Ryan Budde
Sep 29, 2023
I was in a pinch and I called Steve's plumbing and they were able to get me an appointment that afternoon! I was super grateful! Sunny was very nice, knowledgeable, and helpful and answered any questions we had. He's a great plumber with the expertise needed to fix any situation! I'm extremely grateful!
Sharon Egi
Sep 28, 2023
We are very grateful for contacting Steve's Plumbing for our major plumbing issues, which included unclogging the toilets and replacing the main drain line. Levi, Ryan and Kai did an excellent and professional job to complete this job in a timely manner to our household. We believe that these gentlemen went above and beyond the call to not inconvenience our household! Ryan and Levi kept us informed about the progress of the job!
I would highly recommend using these gentlemen for your future plumbing needs. Thank you very much! Part 2: Ryan and Kai did an awesome job of descaling and cleaning out the pipe that leads to the sewer! They saved us a lot of money just by not having to dig up the ground. The descaling and clearing of the drain line did the job of making the water flow to the sewer.
Thank you very much! Part 3 9/19: Ryan D and Ryanson made a courtesy call to our house to check our bathtub. He made sure that the main drain line and clean out were in working condition! Fortunately, everything checked out in working order. He is a valuable asset to the company and offers great customer service! 9/22: Contacted Steve's Plumbing and Sunny S Came out to assist us. He provided excellent customer service and made sure that our plumbing was in working order. Fortunately, only a few minor adjustments were made. Thank you very much.
I would highly recommend using these gentlemen for your future plumbing needs. Thank you very much! Part 2: Ryan and Kai did an awesome job of descaling and cleaning out the pipe that leads to the sewer! They saved us a lot of money just by not having to dig up the ground. The descaling and clearing of the drain line did the job of making the water flow to the sewer.
Thank you very much! Part 3 9/19: Ryan D and Ryanson made a courtesy call to our house to check our bathtub. He made sure that the main drain line and clean out were in working condition! Fortunately, everything checked out in working order. He is a valuable asset to the company and offers great customer service! 9/22: Contacted Steve's Plumbing and Sunny S Came out to assist us. He provided excellent customer service and made sure that our plumbing was in working order. Fortunately, only a few minor adjustments were made. Thank you very much.
Shy K.
Sep 28, 2023
Katie Kaizen
Sep 27, 2023
Matt and Brandon came out to do a plumbing inspection as part of our Ohana Club benefit. They were very thorough and listened to several issues we have had. Their inspection found a few slow draining drains and low water pressure. They were able to fix everything at the time of the inspection. Matt and Brandon were professional, personable and efficient. We are very happy with their service!
Rich Tucker
Sep 06, 2023
It was a great decision to call Steve's Plumbing! I had several questions for my technician as well concerns about future plumbing issues. My technician took the time explain everything, and the work that he performed was excellent quality. As a disabled veteran, it's critical to have the best service possible, and that's what Steve's Plumbing provided. My technician ( Korey D.) was on time, and extremely professional, knowledgeable, and friendly. He's truly a value add to the Steve's Plumbing ohana :-)
Dan C.
Aug 21, 2023
Called to get our bath tub fix and was greeted with great customer service. In less than an hour, they were able to send a technician (Ryan) to check it out. Ryan went above and beyond when it came to fixing our tub. The service was fast and effective. He was very passionate about his job. Would totally recommend.
Terry Yonashiro
Aug 12, 2023
Steve's Plumbing is awesome. I called them on a Saturday to come out and fix my mothers clogged toilet. They gave me a time window that the plumber will come out to evaluate the overflowing toilet. Steve's plumbing called me and informed me that the plumber is running late but assured me that they were coming. Great communication interaction with the dispatch office at Steve's Plumbing. Plumbing technician Robert G. and another technician Nick arrived. Talked with me and evaluated the situation and explained what my options were and cost of the service.
We proceeded with a camera probe into the sewer pipe. As Robert suspected their was obstruction in the main sewer line. He recommended to snake the pipe an when the snake was retracted it revealed roots. Robert then sent the camera probe back in and just pass the cleared obstruction reviled deteriorating and collapsing main sewer pipe. Robert explained my options and gave an estimate for the main sewer line replacement and how long it would take.
After agreeing with the estimate they said we can start on Monday and by Wednesday it was all done. Robert G.and his team excavated the old sewer pipe showed me the section of pipe we looked at with the camera probe. Professional, honesty, and integrity is my experience Steve's Plumbing. Definitely use them again.
We proceeded with a camera probe into the sewer pipe. As Robert suspected their was obstruction in the main sewer line. He recommended to snake the pipe an when the snake was retracted it revealed roots. Robert then sent the camera probe back in and just pass the cleared obstruction reviled deteriorating and collapsing main sewer pipe. Robert explained my options and gave an estimate for the main sewer line replacement and how long it would take.
After agreeing with the estimate they said we can start on Monday and by Wednesday it was all done. Robert G.and his team excavated the old sewer pipe showed me the section of pipe we looked at with the camera probe. Professional, honesty, and integrity is my experience Steve's Plumbing. Definitely use them again.
Arthur Ushijima
Aug 04, 2023
Matt Gillander was the tech from Steve's Plumbing who replaced my bathroom drains. He was professional. Very thorough, careful and neat. Explained what he was doing. Was very efficient and personable. The scheduling was a little disorganized as I was given a time. Then called to adjust to an earlier time but in the end, technician came at the original appointment time. There were multiple people involved in scheduling and hence some confusion. However, the quality of the service by Matt was excellent and I recommend him highly.