Welcome to Reimer HVAC, your trusted partner for HVAC and plumbing services in Rochester, NY. We are a full-service company committed to delivering exceptional heating, cooling, and plumbing solutions. Our seasoned professionals provide reliable service, comprehensive solutions, and peace of mind for all your property's needs.
Business details
- Licensed
- Insured
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments, Financing available
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Choose Reimer as your trusted local plumber in Rochester and Western New York. Our comprehensive plumbing team is ready to assist with all your home needs, from thawing frozen pipes to clearing your shower drain. Our Rochester plumbers are available around the clock to serve you and your home, providing upfront estimates.
At Reimer, we are committed to delivering high-quality services, defined by superior craftsmanship, professionalism, and a focus on your needs. Our certified electricians are well-equipped to handle a wide range of electrical tasks and stay updated with the latest industry standards and techniques through regular training, all to guarantee your satisfaction.
Reviews (31)
Gustavo Woltmann
Oct 28, 2023
The process began with a thorough consultation. A knowledgeable representative from Reimer Heating, Cooling & Plumbing, LLC visited my home to assess my cooling needs. They took the time to understand my requirements, preferences, and budget constraints. Their expertise became evident as they recommended the ideal air conditioner unit tailored to my home’s specifications.
Kathy Nagle
Oct 20, 2023
Dave Puskas
Oct 20, 2023
20 yo furnace started acting up - Jerry stopped by to do a check-up and found some MAJOR problems that could've turned into a mess and a half. Calmly walked us through not only the problems, but multiple solutions as well. Was professional the whole way through. Deided on a replacement instead a piecemeal fix, wasn't inappropriately upsold. Really appreciate the company and of course Jerry.
Hope to update the review after the install (which by yhe way will happen only 12 hours after the 1st visit!) Edit: next day, Brandon and Ryan did a fantastic full install, furnace and AC - friendly, super professional, knowledgeable dudes. Glad we picked Reimer!
Hope to update the review after the install (which by yhe way will happen only 12 hours after the 1st visit!) Edit: next day, Brandon and Ryan did a fantastic full install, furnace and AC - friendly, super professional, knowledgeable dudes. Glad we picked Reimer!
Marisa Mezzio
Oct 16, 2023
I just purchased my first house and during the inspection realized the AC unit was not working. We cleared closing and had an appointment with Reimer the next day. They sent out George W. who recognized the house from previous maintenance visits and he was able to quickly diagnose a loss of refrigerant. He was able to fix the AC unit that day and provided me with some tips on how to keep my HVAC system running well. George was super helpful and knowledgeable, he answered all of my questions.
Brittany Banks
Oct 16, 2023
All ways very knowledgeable and timely. We've had two major projects needed in the last few months replacing our old furnace and hot water tank. Quick response times and professional friendly demeanors. Definitely recommend. Services:A/C system maintenance, Heating system repair, Thermostat installation
Jared Schiedel
Oct 14, 2023
We originally placed an emergency service call on an off day and time through the phone service. The response was delayed and we eventually canceled the call and called during regular business hours. All the service technicians we met with were professional, knowledgeable, thorough and detailed. We will continue to use Reimer for our home repairs.
Linda Danner
Oct 11, 2023
I had Andrew the other day & today 10/9, I dealt with Nick. Both were gentlemen and very knowledgeable about every thing. They both discussed with me in detail what I needed to do & watch for. It's for techs like them I continue to use your services. Thanks guys. Services:Heating system installation, Install thermostat, HVAC duct & vent installation, Thermostat installation
Marilyn Ortiz
Oct 08, 2023
They called me to confirm my appointment and I was at my moms doctor appointment that took a bit longer than usual due to a new system they were using. I informed the lovely lady on the call, and she was so nice and moved my appointment down and sent the staff to another appointment to give me time to get home. While not being upset which is superb.
Then when my repair guy came Derrick very professional, introduced himself and ask how I was doing and ask if I had any questions for him. We went over all the questions and then he started checking the furnace. Afterwards, Derrick was very thorough in explaining the process of buying a new furnace from the basic standard to the high efficiency one. It was a great experience minus the bad news that I needed a new furnace but this made it easier to process the news. Thank you
Then when my repair guy came Derrick very professional, introduced himself and ask how I was doing and ask if I had any questions for him. We went over all the questions and then he started checking the furnace. Afterwards, Derrick was very thorough in explaining the process of buying a new furnace from the basic standard to the high efficiency one. It was a great experience minus the bad news that I needed a new furnace but this made it easier to process the news. Thank you
Gary Paruta
Oct 07, 2023
Just moved in our new home and was not familiar with how to erase the various schedules in our thermastat. Zach came over sam day we called when we couldn't get the heat up to our desired temp. Zach was very pleasant and was able to figure out the thermostat and even did a check of our furnace. Will definitely use them again. Service:HVAC system maintenance
Karen Ritter
Oct 04, 2023
My hot water tank broke and I needed to turn the water off to my house as a result of it leaking. Chris S. took my call right away and came to give me an estimate that morning! It was only a few hours before Chris L and Matt came by to install my new water tank. All three were very professional, took time to explain everything and were very efficient! My day started off terrible but Chris S, Chris L and Matt came to the rescue and my day ended great!
Jody Skipper
Sep 29, 2023
Robert Burgstahler
Sep 24, 2023
Dean M. and his team installed two new Furnaces, Ecobee thermostats and smoke alarms today 9/27/23. They did a fantastic job. Very professional and informative. Outstanding customer service. I highly recommend Reimer Home Services. Your company is very fortunate to have professional employees like Dean and his team. Service:HVAC system maintenance
Russ Faling
Sep 23, 2023
Arthur P.
Sep 22, 2023
Had Dennis & Tommy out to my home to do a furnace and AC tuneup. I heard the add on the radio and took advantage of the great deal.they were both courteous and professional, they answered my questions and did a great job. Will definitely be using Reimer for any future needs in regards to heating and cooling needs
Eileen Sellers
Sep 20, 2023
Tim McMahon
Sep 20, 2023
Todd from Reimer was able to replace our homes's main water supply shutoff that was as old as the 57 year old house and had a bad leak. The replacement turned out to be more complex than originally thought due to how the pipes were laid out, but Todd was able troubleshoot the issue and fix our problem.
Jack Whalen
Sep 16, 2023
Don Koch
Sep 06, 2023
Nichole Henderson
Sep 01, 2023
Adam Bogart was awesome. He was patient and very easy to talk to. He explained the entire process and made recommendations. He didn't try to force me to buy, he explained the importance of what I needed to do and gave me all the benefits. I was totally understand sold. Service:HVAC system maintenance
Bell Rose
Aug 24, 2023
From the beginning this company has gone above and beyond to help us out. There are three separate technicians that had worked with us, Zach, Andrew and Dave. They were very friendly, knowledgeable, and professional. They let me know exactly what needed to be done and what our options were and worked with us to make sure we were satisfied. I owe these gentlemen some cookies!
Nicolle Lott
Aug 21, 2023
I'm a first time homebuyer. Kevin is awesome and so knowledgeable and I am so appreciative for him taking his time to show and explain in detail all of the plumbing issues this house has. Blessed to be working with such a great company! And now that the work is done I would like to also thank Evan and Nick. They went above and beyond and did an exceptional job!
John Stoddard
Aug 20, 2023
Andrew was extremely professional, through, and explanatory. He walked me through what he was doing and why making sure I was following along each step of the way. As a first time home owner he made me feel extremely comfortable. He took the time to service my AC and walked me through the installation of another unit for the duplex. Highly recommend Reimer for anyone looking for a reputable HVAC servicing.
Alexandra Brian
Aug 20, 2023
I called Reimer for the first time because I was having a leak with my shower. I was really impressed with their service from the start. The woman who answered the phone was polite and made great notes about the problem I was experiencing. She was able to schedule me same day. Marty came to the service call and was wonderful. He was courteous and knowledgeable. Carl came the next day to do the work and he was phenomenal as well. Highly recommend this company!
Danelle Quick
Jul 12, 2023
Mitch was very knowledgeable and explained the options we had available for a replacement hot water tank. Also, he was explaining the work that would be done and the benefits to becoming members. Todd and Sam were very professional, courteous, and helpful with the installation of our new tankless hot water tank. They answered all our questions and accommodated a request we had. I would absolutely recommend Reimer for any heating/cooling, or plumbing needs!
Dan Stout
Jul 07, 2023
Best in town-hands down. Reimer is the only service provider we trust for our home. Chris R. recently came out to our home to service our furnace and AC units. He was polite, professional, transparent, and extremely informative. We learned a lot as he walked us through what he was doing and testing for at every stage. Chris is also an absolute joy to have a friendly conversation with! Couldn't have asked for a more positive experience. I'll be getting Reimer on the horn for everything my home needs in the future!
Keith Steward
Jun 22, 2023
Our technician, Chris S, was very professional, courteous and polite, introducing himself immediately. He then proceeded to provide outstanding customer service and an excellent customer experience, taking care of a water pipe leak we called about and another water pipe leak I had noticed just prior to him arriving. He worked quickly to repair the water pipe leaks, and completed the work leaving no mess leftover for us to clean up after.
He diagnosed a toilet leak as needing a new wax seal, and upon our request to examine the current condition of the toilet, was able to provide us valuable information so that we could make a financially wise, educated decision to schedule a future appointment to replace the toilet, instead of simply replacing the seal (which he was more than willing to do, not pushy at all). Chris S was the ideal tech, extremely qualified and personable, and someone I would highly recommend!
I will definitely be calling Reimer for future plumbing, heating and cooling needs. ***UPDATE*** The toilet has been installed, technicians Todd T and Sam showed the same professionalism and expertise that seems to be a common theme with Reimer. Old toilet was removed and new toilet installed quickly and with no mess left to clean up. Again, I highly recommend Reimer!
He diagnosed a toilet leak as needing a new wax seal, and upon our request to examine the current condition of the toilet, was able to provide us valuable information so that we could make a financially wise, educated decision to schedule a future appointment to replace the toilet, instead of simply replacing the seal (which he was more than willing to do, not pushy at all). Chris S was the ideal tech, extremely qualified and personable, and someone I would highly recommend!
I will definitely be calling Reimer for future plumbing, heating and cooling needs. ***UPDATE*** The toilet has been installed, technicians Todd T and Sam showed the same professionalism and expertise that seems to be a common theme with Reimer. Old toilet was removed and new toilet installed quickly and with no mess left to clean up. Again, I highly recommend Reimer!
JeDi MaStEr
Jun 14, 2023
Mistine Keis
Jun 13, 2023
We love being able to call Reimer and have someone come right out. Marty came out for our annual Hot Water Tank maintenance today. He's very friendly, on time, and clean. He's also very good with all our animals. He's also very efficient and quick; in and out in less than an hour. Highly recommend Marty if you need someone who is knowledgeable and friendly!
David Sobczynski
Feb 17, 2023
I called on Friday 2/10/23 to inquire about a boiler estimate. Greg came Monday 2/13/23 and our boiler was installed 2/14/23 and functional in 1 days time. Nick and Robert came on 2/14 for the install and did a great job. Great upgrade to an HE boiler. Reimer made this process Amazing. I'd recommend them to anyone. Pictured is a before and after.
Susan S.
Mar 10, 2021
Tony C.
Sep 19, 2018
Recently got a AC part fixed by Reimer. Everyone I dealt with in company was extremely professional from the office workers to the repairmen. I have three dogs that are friendly (but a handful) which the workers were very nice to. Prices were straightforward and the work was completed on time. A minor issue came up after installation which the company came out and fixed under warranty, and again were extremely friendly. Would recommend company for HVAC repair.