Around the Town Heating & Cooling Chicago

I've got a Unico AC unit and everywhere I called told me they couldn't work on it or get parts for it. Then I called Around The Town. Ed asked me clear and specific questions about my unit, quickly diagnosed the problem over the phone, and showed up with the right part in hand. Within an hour, he had everything up and running for a very fair price. A+ service, in the middle of a heatwave no less.

There aren't enough good things to say about this company. They responded quickly to my furnace problem mid-winter in Chicago. I would certainly use them again in the future. Many thanks! Service: Heating system maintenance

Our heating unit was making a high pitch noise and the good thing was that it wasn't cold out in case it went out. Got on the phone and scheduled an appointment, which Ed told me that I might need a tune up on my furnace over the phone. Well Ed came over and took care of our problem for us and just in time as the weather was going to be dropping in a couple days. Furnace has been working very smooth, noise went away after the tune up and much needed cleaning. It was great knowing I was supporting a veteran owned business.

Ed was responsive, honest and a straight shooter and conscious of budget. It's been a long time since I used him, but glad I remembered his company and jom. I want forget the next time I need any HVAC work done. Call Ed.you won't be disappointed. Service: Heating system maintenance

This business is great and professional. I have been a loyal customer with them for years. They always show up on time and as needed. I would recommend them to other clients. My furnace was fixed very professional and accurate. I really appreciate this business. Services: Thermostat repair, Heating system maintenance

Had around the town come out and service my hot water tank. They were very friendly and helpful. Got the problem fixed quickly and was very fairly priced. Will definitely use them in the future. Service: Heating system maintenance

Called around the town for a furnace replacement estimate. Offered the best price and the installation was very clean and professional. Overall great experience. Highly recommend Service: Heating system installation

The quality of work and the care for a job well done set's this company apart from the competition. Straight forward explanations and the assurance that the issue will be fixed is something that you can count on when Around The Town arrives to your house or business. Attention to detail and the customer is something that these larger companies can easily overlook.

The job at hand is thoroughly handled and the customer is what matter's when this company is "Around The Town"! Being a former employee of multiple companies in the area I can easily say that I stand by this one and their work.

When my home heating system when out I called AROUND THE TOWN HEATING and received service the same day. Owner was very knowledgeable and was able to replace our unit the next day. AROND THE TOWN HEATING goes above and beyond to essure their customers are completely satisfied. I also have AROUND THE TOWN service the company were I work. Services: Heating system installation, Heating system maintenance

Absolutely the best service I have ever received getting our heat back up and running and being a new business this was extremely crucial to us. I called in and he was here in 20 minutes after I had already tried 4 other places who could not get to me tell the next day. No matter what you heating or AC needs are this is the place you need to call. Fast, friendly and great service!

I love the customer service from the Technician that responded to my service call. He was responsive to my concerns and he spent a considerable amount of time explaining how my furnace worked due to it's age. When the time comes to replace my furnace they will be the company I choose to buy and install it.

I had my AC, furnace, and humidifier replaced in July. He also installed a drop down filter grill and programmable thermostat. Ed took the time to review the options for my condo and provided a fair price. He was also flexible with my schedule. Ed made sure to keep his work area clean. AC ran like a charm during the hot summer. However, when I turned on the furnace for the first time, it worked but was making an annoying noise just before the burners turned on.

I contacted Ed and he responded immediately. Turns out the fan inducer motor was faulty. He returned after a few days with a replacement part from the manufacturer, installed it, and now its working great. Ed has been responsive, flexible, and punctual. Also, Ed completed the manufacturer warranty information for me. Excellent service.

Had great with service from Ed at Around the Town. He came out to inspect my air conditioning which wasn't working. He was as able to identify the problem and offer multiple solutions, one of which worked immediately. Quick service, very helpful, went above and beyond to provide helpful information and fix the problem. He was as willing to send someone out on a holiday at no extra charge, though fortunately it wasn't needed. Couldn't have been more helpful!

We had some major furnace problems right as the cold was coming in and we were about to leave town. Unfortunately we ended up having to replace the furnace. Ed and his team were quick to diagnose, fair with the quote, and diligent when it came to getting the work done. They even loaned us some of their space heaters since they wouldn't be able to start work for the next couple of days. Can't recommend enough, they'll be our go-to HVAC company from here on out.

Absolutely amazing service. My furnace broke down on a night when the low was -1 degrees. Ed wasn't able to make it to my apartment, but offered to FaceTime me to examine the furnace and walk me through troubleshooting the open limit switch. He was incredibly patient and helpful and managed to walk me through fixing the furnace. Cannot thank him enough. I was lucky to have called them for help.

Ed is a classic Chicago tradesmen in a sense that you may find his personality a little rough but when you peel back the layers he is exactly who I want in my house working to help me get the right solution for a fair price. High on integrity and a genuine person. Salvatore, his son backs him up and is great with customers. I recommend calling these guys when you need HVAC experts.

My wife and I have been using Around The Town for years now. Ed has always been fair honest and extremely prompt when we have needed his service. It's hard to trust people these days but Ed has always come through and has earned our utmost respect and trust. Fair pricing and professional service. Thanks Ed. You once again saved us from a cold night!

A Great Heating & Cooling Service that is honest and very good. I had a big problem. My large hot water tank which is all solid state stopped heating the water. I called many contractors and had a different story from each one of them. I called Whirpool, the manufacturer and the gave me the name of a contractor in Chicago. The also told ne that all parts to my heater were covered by Whirpool for 12 years and that I would not get charged for the parts.

I called the recommended contractor and they gave me a crzy price when I asked. So I had heard of Around the Town whom I had used previously for an air conditioning problem. they came the next day. The correct parts were ordered and in 2 days -- had to get the parts -- the hot water heater was as good as new and the price was very good. It is hard to find an honest Heating and Cooling guy but I highly recommend Ed Pavlik--a great guy and hones as the day is long.

I woke up early saturday to a cold apartment, so like a rational adult, I went back to bed. Woke up again 3 hours later and still no heat - with friends coming for football the next day - and no idea why the heater sounds like it's working but i'm clearly shivering. Called and got ahold of Ed, who said he would be there in a half hour - on a saturday morning. Imposible I thought. LESS than 30 minutes later he was there with equipment and his assistant in tow.

They were on time, courteous, and diagnosed the problem quickly as well as had very helpful suggestions for maintaining my heating unit in the best possible shape. Best part was when he asked me about the mailing list he totally didn't give it the hard sell and i gladly signed up. He was even kind enough to knock off a few bucks since he was already on his way back to the city from another job.

I will definitely be using them again come springtime to check out my AC unit. Could not have been happier with the service, and after they left you couldn't even tell someone was there. absolutely top notch.

I was in need of a new AC unit. I called Ed, and he came out and explained all of my options, and described which unit was best suited for my situation. He did not try to sell me the most expensive unit. He explained why the unit he recommended was the best for my house.

Ed and his crew installed the new AC unit in about a half day. They were on time, and very professional with all of their work.

Everything was clean when they were done. After several weekends of intense heat, the AC unit they installed has worked perfect. Ed followed up a couple of days after the install to make sure everything was working. I highly recommend "Around the Town" for any type of heating/AC needs.

My HVAC needed general cleaning. Around the Town Heating & Cooling came right out, on Sunday. While Ed was there, he noticed that my ignitor was starting to signs of wear and tear, would need to be replaced this fall. Ed answered all my questions and price was right. Ed even sent me a hand written thank you note for choosing them. I would definitely recommend Ed and use his services again.

In this age of large corporations where maximizing profits is the primary goal, it is refreshing to know that the soul of America is still alive, in this small family owned business.

Ed and Salvatore from Around the Town Heating and Cooling took time out of their holiday season to provide service to our HVAC that had broken down and not heating our unit.

They are the only ones who knew the inner workings of our high-rise condo HVAC which is a complex system with waterpipes, and that most other HVAC companies did not know how to fix. There was a lot of complications and Ed/Salvatore had to spend extra time to diagnose the system (without charge) and Ed came out the next day to follow-up on the HVAC unit to ensure that it was working properly.

It is comforting to know Around the Town Heating and Cooling are there when we need them. They were able to identify the problem and offer multiple solutions to resolve the issue. They are efficient, effective, honest and have excellent customer service. They have a solid work ethic which
these days is hard to find and appreciated beyond words. We will be
recommending them to our building as a HVAC residential vendor.